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> Reviews of Copper. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Copper is a good fit for you!

Source: https://www.softwareadvice.com/product/63221-Copper/reviews

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Copper Reviews

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[Overview](https://www.softwareadvice.com/product/63221-Copper/)

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# Copper Reviews

## Reviews Summary

## Overall Rating

4.4

* * *

## Ratings Breakdown

5

(367)

4

(178)

3

(40)

2

(20)

1

(17)

## Secondary Ratings

Ease-of-use

4.5

Customer Support

4.3

Value for money

4.1

Functionality

4.1

* * *

### Pros

"It's integrations with Google workspace streamlines every aspect of the sales process and has even streamlined our servicing and policy renewal process."

"We can track notes on our clients, organize new inquiries for our services, and have increased communication between team members as a result."

"However, the best feature is Copper's ability to sync with my Gmail-based work account, capturing all conversations with clients."

### Cons

"This can be frustrating for users who need comprehensive reporting capabilities, as it restricts the ability to analyze and gain insights from all available data."

"It doesn’t feel like a customer-first approach, which is disappointing given how small the account is and how long we’d previously been customers."

"I know it's not, but the act of going into the filter menu, changing pre-existing filters, and then pressing "update filter" \*feels\* hard to reverse."

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Copper Reviews, Pros and Cons - 2026 Software Advice