--- title: "Copper Software Reviews, Demo & Pricing - 2026" description: "Review of Copper Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/product/63221-Copper/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [CRM Software](https://www.softwareadvice.com/crm/) / Copper Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/63221-Copper/reviews/)[Alternatives](https://www.softwareadvice.com/product/63221-Copper/alternatives/) # Copper Review From $12-$134/month Free trial 4 plans Wondering if Copper is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Copper 4.4 [(622)](https://www.softwareadvice.com/product/63221-Copper/reviews/) FrontRunner 2026 Pricing Starting at $12.00 per user per month ### About Copper Copper is an easy-to-use CRM for small and medium-sized businesses that need a better way to manage leads & grow customer relationships. If you don't have time for data entry, tedious admin tasks, or overly complex tools, Copper just might be for you. Its seamless integration with Google Workspace automatically logs all your emails and other interactions to the right contact without you having to lift a finger. You can also see information from all your email threads, past interactions, and tasks... all in one place. Copper even reminds you to reach out to contacts and follow up on deals. Ready to join 30,000+ businesses in over 110 countries around the world in building more valuable, longer-lasting relationships? Wondering if Copper is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. ## Copper User Interface ## Popular Copper Alternatives Main Product Copper 4.4 [(622)](https://www.softwareadvice.com/product/63221-Copper/reviews/) Ratings Breakdown - 4.46Ease of use - 4.10Value for money - 4.28Customer support - 4.14Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/) 4.5 [(4482)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/) Ratings Breakdown - 4.38Ease of use - 4.29Value for money - 4.39Customer support - 4.36Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) 4.4 [(18806)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Ratings Breakdown - 3.99Ease of use - 4.05Value for money - 4.13Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) 4.3 [(6994)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.29Value for money - 4.08Customer support - 4.27Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [Kylas Sales CRM](https://www.softwareadvice.com/marketing/kylas-profile/) 4.8 [(622)](https://www.softwareadvice.com/marketing/kylas-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.78Value for money - 4.80Customer support - 4.69Functionality Pricing Starting at $250.00 per month Get Price Alternative Product [Bigin by Zoho CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/) 4.7 [(742)](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.72Value for money - 4.49Customer support - 4.49Functionality Pricing Starting at $7.00 per year Get Price ## Copper Pros and Cons We analyzed 622 verified reviews for Copper to find out what actual users really think. Select to learn more Intuitive And Simple Interface Copper is praised for its user-friendly design and intuitive navigation. Users find it easy to learn, quick to set up, and straightforward to manage daily tasks, with a clean interface that keeps information organized and accessible. Robust Google Workspace Integration Copper offers strong integration with Google Workspace, including Gmail, Calendar, and Drive, making it easy for users to manage CRM tasks within familiar tools. Connections with Zapier and other third-party apps further expand its automation and workflow capabilities. Responsive And Helpful Support Team Copper's customer support is frequently described as responsive, friendly, and effective. Users appreciate the personal assistance, quick resolution of issues, and helpful onboarding, making it easier to get started and resolve questions. Limited Email Functionality Issues Copper's email management is often criticized for lacking templates, attachment support, and mass email capabilities. Users report glitches, difficulty tracking email opens, and frustration with managing emails within the platform. High Cost For Functionality Copper's pricing is seen as expensive relative to its feature set. Many users find the cost per user and plan upgrades steep, especially when compared to other CRM options that offer similar or better value for less. Missing And Restricted Features Users feel Copper lacks key features compared to competitors, with limited customization, restricted admin controls, and basic functionality. Some essential tools require additional payment or third-party add-ons, which can be inconvenient. ## Copper Pricing and Plans Starting price: $12.00 per month Free Trial Free Version Starter $12.00 per user, per month Plan includes: - 1,000 contacts - Activity feed - Forms - Tasks - Google Workspace Integration Basic $29.00 per user, per month Plan includes: - 2500 Contacts - Google Workspace Integration - Pipelines - Contact Enrichment - Team collaboration Professional $69.00 per user, per month Plan includes: - 15000 Contacts - Workflow Automation - Bulk email - Third-Party Integrations - Reporting Business $134.00 per user, per month Plan includes: - Customization. Premium Support - Personalized Onboarding - Unlimited Contacts - LinkedIn Integration - Email sequences - Website tracking - Lead scoring Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Copper Features - Popular features found in CRM Calendar Management Customer Journey Mapping Email Management Quotes/Estimates Reporting/Analytics Sales Pipeline Management Segmentation Task Management Territory Management Workflow Management - More features of Copper Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications API Appointment Management Autoresponders Calendar/Reminder System Calendar Sync Campaign Management Canned Responses Channel Management Click Tracking Client Management Client Tracking Collaboration Tools Commenting/Notes Communication Management Contact Database Contact Management CRM Customer Database Customer Engagement Customer Social Profiles Customer Support Customizable Fields Customizable Forms Customizable Reports Customizable Templates Dashboard Data Import/Export Data Synchronization Data Visualization Deal Management Document Management Document Storage Drag & Drop Drip Campaigns Email Marketing Email Monitoring Email Reminders Email Templates Email Tracking Engagement Tracking Event Triggered Actions File Management For AEC Industry Forecasting For Financial Institutions For iPad Devices For Real Estate For Sales Teams/Organizations For Small Businesses For Startups Goal Management Goal Setting/Tracking Inbox Management Interaction Tracking Internal Chat Integration Kanban Board Lead Capture Lead Generation Lead Management Lead Nurturing Lead Qualification Lead Segmentation Marketing Automation Meeting Management Mobile Access Mobile App Monitoring Multi-Channel Communication Opportunity Management Performance Management Performance Metrics Pipeline Management Pipeline Reports Predictive Analytics Project Management Prospecting Tools Real-Time Data Real-Time Notifications Referral Tracking Reminders Reporting/Project Tracking Reporting & Statistics Revenue Management Role-Based Permissions Routing Sales Activity Management Sales Forecasting Sales Reports Sales Trend Analysis Scheduling Search/Filter Shared Contacts Social Media Integration Source Tracking Tagging Task Scheduling Third-Party Integrations Web-based Deployment ## Copper Integrations Gmail Integration rated 4.8 from 31 reviews Google Calendar Integration rated 4.8 from 12 reviews Mailchimp Integration rated 4.4 from 11 reviews Proposify Integration rated undefined from -1 review QuickBooks Online Integration rated undefined from -1 review Wufoo Integration rated undefined from -1 review See all 106 integrations ## Copper User Reviews ## Copper customer ratings - Overall rating: 4.4/5 - Total reviews: 622 ### Rating distribution - 5 stars: 367 reviews (59%) - 4 stars: 178 reviews (29%) - 3 stars: 40 reviews (6%) - 2 stars: 20 reviews (3%) - 1 star: 17 reviews (3%) ### Secondary ratings - Ease of use: 4.5/5 - Value for money: 4.1/5 - Customer support: 4.3/5 - Functionality: 4.1/5 --- ### Good intro platform with some external tracking shortcomings. - Overall rating: 4/5 - Reviewer: Brett W. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have since moved away from Copper, though it's probably a good solution for a small business getting into the CRM game. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Generally easy setup, though the effort was more on getting my team to adopt the platform. So that's more on us than Copper. #### Cons Inability to ingest UTM tracking parameters natively. We had to use a 3rd party tool in order to connect the attribution dots. #### Reasons for choosing Copper Better value. More native integrations. Cleaner interface. #### Vendor response Thanks for the feedback. We’ve added attribution and UTM tracking to our product request process, and we will explore ways to make tracking easier. Appreciate you helping us improve! Replied July 2025 --- ### Copper - The Real MVP - Overall rating: 5/5 - Reviewer: Paul S. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall Copper has been an invaluable partner to the agency. A month after implementing it our sales skyrocketed and have been growing ever since. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Copper has made managing my insurance sales pipelines an absolute dream! It's integrations with Google workspace streamlines every aspect of the sales process and has even streamlined our servicing and policy renewal process. Coppers interface is polished and very user friendly. #### Cons I wish I had more control over automatons, this isn't as much as a dislike than it is a wish I had. Copper is constantly developing so I'm sure it's only a matter of time before more customization comes to their automatons. #### Reasons for choosing Copper Google Workspace integration. We run on Google, from Chromebooks, to androids and everything in between. #### Vendor response Hi Paul, Thank you so much for sharing your feedback. We love to hear that Copper has helped you streamline your process, better capture your operations and grow your business. We appreciate the feedback on automations and I'll share it with the team. We're continuously looking for ways to improve our features, and we may reach out to you in the future for product feedback! Melanie at Copper Replied November 2025 --- ### Get all you need to handle your sales opportunity - Overall rating: 4/5 - Reviewer: Alex d. - Verified reviewer: Yes - Industry: Insurance - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I really appreciate this CRM and since I use it I experienced several improvements. Cooper was my greatest choice to handle with sales opportunity. The price maybe too high when compared with others softwares as soon? Maybe. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros Still easy to use, although with the necessary improvements it is starting to get complex. But I say that they are in the right balance between increasing functionality and ease of use of the software. frequent updates make the system more complete whether it's desktop or Android application. #### Cons Help library is not sufficient to solve or explain common questions. Projects feature could be more useful in order to helping to handle won or loose opportunities. And Projects not all integrated with the rest of functions. I don't know why. AI not arrived at Cooper too. --- ### Copper - A Very Good CRM. - Overall rating: 4/5 - Reviewer: David B. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have had a good experience with Copper. Since my firm runs on Google workspace it is a seamless experience. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the integration with Google Workspace and the overall functionality of it. It has given me clarity abut my pipeline. #### Cons I really don't have any negative comments about Copper. Its the first CRM I've used - I have nothing else to compare it to. #### Reasons for choosing Copper It was too complex for a frim the size of mine. #### Vendor response Hi David, thank you so much for the kind review! Replied July 2025 --- ### Perfect for SMEs. - Overall rating: 5/5 - Reviewer: Stephen M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent! HubSpot had too much of a learning curve. We were up and running with Copper in one day. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's a simple integration with the Google tools we already use. #### Cons It can be buggy sometimes. Adding emails from Gmail was simpler before they started moving things around. #### Reasons for switching to Copper Ease of use, time required to manage and cost --- ### Excellent CRM with tremendous features without the over-engineering - Overall rating: 5/5 - Reviewer: Rich D. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Copper has been a great solution for our smaller company (13 FT employees). We can track notes on our clients, organize new inquiries for our services, and increase communication between team members as a result. We use Google Workspace, and the integration has been seamless, especially regarding our calendar sync. The connection to everyone's email is a huge time-saver, and it's extremely helpful to review something in my inbox and have their Copper profile pop up on the screen. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Copper has been a great solution for our smaller company (13 FT employees). We can track notes on our clients, organize new inquiries for our services, and have increased communication between team members as a result. We use Google Workspace, and the integration has been seamless, especially regarding our calendar sync. #### Cons Email Templates could be easier to use and more robust #### Reasons for switching to Copper Our start-up outgrew the previous product, and we were seeking a more robust, easy-to-use CRM without the over-engineering that often comes from other systems (e.g., Salesforce) --- ### Meh is pretty accurate - Overall rating: 3/5 - Reviewer: Jon Z. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Describe your overall experience with Copper: meh #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros simple UI, good integration market for automating related tools #### Cons simple UI is also clunky and at times nonfunctional the gmail extension breaks some basic gmail functionality which I reported probably 2 years ago at this point, with no resolution the customer service is slower than before and literally no one wants to talk to a bot the reporting tools are rudimentary, and i follow a concise 26-step process using the Copper API to extract customer emails when breaking down by certain criteria... not exactly user-friendly #### Reasons for choosing Copper Google Workspace integration and cost of service #### Reasons for switching to Copper Google Workspace integration and cost of service --- ### So intuitive, there's virtually no learning curve - I'm amazed. - Overall rating: 5/5 - Reviewer: Richard H. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Copper is designed so efficiently that its use is done intuitively. There's, quite literally, no real learning curve to speak of, yet it is very powerful and let's me get things done very quickly without wasting my time on figuring out how to use the product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros How incredibly easy it is to use yet how powerful it is. Its design is so intuitive that there really isn't a learning curve, I understood it instantly! #### Cons It doesn't allow me to customize the product as much as I'd like. I've designed software in the past and I tend to change software to suit my unique needs. #### Reasons for switching to Copper The product didn't do what I needed it to do. --- ### Copper is very helpful - Overall rating: 5/5 - Reviewer: Sarah R. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The customer service team is very responsive, and Copper has helped me become 10x more productive. I recommend it to everyone, particularly for sales and client relations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the task manager and ease of keeping track of contacts. Tags help me stay organized, and adding custom fields to every record type is very helpful. #### Cons Sometimes it runs a little slow. I can't merge duplicate companies without scrolling through the entire list. --- ### Copper is Queen - Overall rating: 5/5 - Reviewer: Bethany S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am in Copper every single day. It keeps me on task and I can check in on what my colleagues are doing. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It tracks tasks, projects, people and companies. I can see the interactions my colleague have with customers and it is very customizable #### Cons It would be great if you could share a task with others, as in both people owning it. Or creating duplicate tasks. But its minor #### Vendor response We’re thrilled to hear you’re enjoying Copper! Great news — support for multiple task owners is on our roadmap, so stay tuned. Replied May 2025 --- Showing 1 - 10 of 622 Reviews [See All Reviews](https://www.softwareadvice.com/product/63221-Copper/reviews/) ## Copper Popular Comparisons [HubSpot CRM vs Copper](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/63221-Copper/)[Salesforce Sales Cloud vs Copper](https://www.softwareadvice.com/compare/2764-Salesforce/vs/63221-Copper/)[Zoho CRM vs Copper](https://www.softwareadvice.com/compare/63221-Copper/vs/392464-zoho-crm/)[Kylas Sales CRM vs Copper](https://www.softwareadvice.com/compare/63221-Copper/vs/216694-kylas/)[Bigin by Zoho CRM vs Copper](https://www.softwareadvice.com/compare/63221-Copper/vs/392397-bigin-by-zoho-crm/)[eWay-CRM vs Copper](https://www.softwareadvice.com/compare/31005-eway/vs/63221-Copper/)[Ploomes CRM vs Copper](https://www.softwareadvice.com/compare/63221-Copper/vs/449937-Ploomes/)[Dynamics 365 vs Copper](https://www.softwareadvice.com/compare/63221-Copper/vs/106335-Dynamics-365/) [Compare All Alternatives](https://www.softwareadvice.com/product/63221-Copper/alternatives/) ## Other Top Recommended CRM Software [Claritysoft CRM](https://www.softwareadvice.com/crm/claritysoft-profile/) **4.5** (255) Recently recommended **105** times [LeadMaster](https://www.softwareadvice.com/landing-page/leadmaster-crm-profile/) **4.1** (36) Recently recommended **69** times [BNTouch Mortgage CRM](https://www.softwareadvice.com/crm/bntouch-profile/) **4.5** (98) Recently recommended **65** times [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) **4.4** (18806) Recently recommended **62** times Stuck Between Options? 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