--- title: "OpenEMR Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of OpenEMR. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if OpenEMR is a good fit for you!" source_url: "https://www.softwareadvice.com/product/68077-OpenEMR/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Electronic Medical Records Software](https://www.softwareadvice.com/medical/electronic-medical-record-software-comparison/) / [OpenEMR](https://www.softwareadvice.com/product/68077-OpenEMR/) / OpenEMR Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/68077-OpenEMR/) Reviews [Alternatives](https://www.softwareadvice.com/product/68077-OpenEMR/alternatives/) # OpenEMR User Reviews ## Reviews summary - Overall rating: 4.1/5 - Total reviews: 27 ### Secondary ratings - Ease of use: 3.9/5 - Customer support: 3.5/5 - Value for money: 4.6/5 - Functionality: 3.8/5 ### Rating distribution - 5 stars: 16 reviews (59%) - 4 stars: 4 reviews (15%) - 3 stars: 2 reviews (7%) - 2 stars: 3 reviews (11%) - 1 star: 2 reviews (7%) ### Most mentioned pros - I am amazed at the access control and sharing functionalities that are built into it. ### Most mentioned cons - Poor API (Very few endpoints) ## OpenEMR customer reviews Showing reviews 1-25 of 27 (page 1). ### A very powerful system but some assembly is required - Overall rating: 4/5 - Reviewer: Ralf L. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We are a relatively new solo Internal Medicine practice with less than 1000 active charts. We replaced NextGen's Office EMR system with this EMR. The migration from the old commercial system was painful, labor-intensive, and time-consuming because we did not have direct read access to the NextGen Office database (proprietary commercial database, which ironically was also on AWS just like our new system but we did not have system administrator or backup access). Everything had to be converted to PDF's. We chose the AWS Hosted Standard version, and we were immediately surprised how much faster and more reliable the hosted OpenEMR system was than our previous commercial system or other cumbersome and extremely unreliable and slow systems we have been forced to use at other clinics and hospitals. Staff required minimal training to use the system and historical records and patient documents can be very quickly uploaded to this system up to about 10 MB in size without changing any of the default configuration on the AWS system (there is probably a timeout setting). We use another database from larger attachments archival. The developers and super-users of this system provide expert support to upgrade issues and critical problems. With minor issues, you are more or less on your own if you want an immediate fix (hire a consultant or figure it out yourself). OpenEMR is being actively developed and new features and improvements are constantly being added. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros * Extremely low cost of ownership. * Clean, easy to understand user interface and workflow. * Many functions can be enabled to add features or disabled to simplify the system with a massive but well-organized settings menu. * Very fast user interface and database when run on appropriate hardware. * Can be run on extremely fast and scalable Amazon Web Services (AWS) as a hosted system. * With AWS or another suitably designed and implemented system, you get ultra-reliable and near 100% uptime (100% except for scheduled database or software upgrades). * With AWS or another suitably designed and implemented system, you get the very best database management tools (such reliable backup and restore functions). You can also potentially access the database with other custom-written software. * Can be integrated with essentially any other system but often requires developing custom interfaces. * Infinitely customizable. * "Free" support from the developers and other power users instead of well-meaning but incompetent technical support staff who waste precious time to identify what the problem is, attempt to mark incidents are repaired when they actually aren't. * You never have to worry about a 3rd party software vendor holding your patient charts "hostage" as they raise prices or force you to use a crippled system that is not performing well. You have 100% control of your patient data instead of giving the keys to a profit-oriented entity that couldn't care less about your clinic. #### Cons * Requires either strong inhouse IT staff, staff with significant computer system skills and experience to install and maintain or hiring of an outside consultant. * The billing system is rudimentary, and we do not use it except to record the patient's insurance information. We enter our coding into our progress notes and then send them to our in-house billing staff. * The electronic prescribing system either requires cumbersome or expensive 3rd party integration or use of a separate system. I attempted one of the 3rd-party e-prescribing integrations, which is free ... except that I could not get it to work. It also turned out not to be true e-prescribing (uses faxes). Instead, we use stand-alone web-based MDTOOLBOX, which is reasonably priced, extremely powerful, efficient, reliable, and fast. It has an amazing feature that allows the physician to be prompted for expiring prescriptions, which can then be renewed -- saving countless hours dealing with certain faxed refill requests. The system also handles electronic refill requests seamlessly. In our progress notes, we indicate the medications are reviewed and reconciled in MDTOOLBOX. We also tried Allscripts' stand-alone web-based ePrescribe (now Veradigm ePrescribe), which is a decent system, but a little more expensive and more cumbersome/inefficient to set up and work with on a day-to-day basis compared to MDTOOLBOX. * "Free" support from the developers and other power users who are quite busy so somewhat limit --- ### Leading solution and open source - Overall rating: 4/5 - Reviewer: Alfredo J. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have used openEMR for over a decade and the software has grown to be an integral part of clinics we service. Thanks to this platform this healthcare providers have been able to go paperless and efficiently work with patient data. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros OpenEMR is a very complete solution which is also open-source. This lets us customize the platform for any need the healthcare provider needs and is more accessible to use internationally. #### Cons The code can be a bit complicated to work with and integrating with some plataforms users prefer for acheduling and certain tasks can be a challenge. --- ### Worst Code Bases Ever - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 5/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Open source and has most of the functionality you'd expect in an EMR #### Cons 1- No support and very poor documentation 2- Poor API (Very few endpoints) 3- One of the worst code bases I have ever come across, Views have SQL queries, no standards, poor database design --- ### The best EHR solution in the World - Overall rating: 5/5 - Reviewer: Richard K. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is ndlessly customizatable #### Cons Does not have an out of box inpatinet module --- ### being part of system - Overall rating: 5/5 - Reviewer: Kiran M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everything included in system is good and fine. #### Cons web best system, data centralization and cloud system. --- ### Excellent product. Should have done this years ago. - Overall rating: 5/5 - Reviewer: David H. - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2017 - Review source details: This review was submitted organically. No incentive was offered I like to be self-sufficient. I have used OpenEMR for over two years and find that it suits my needs perfectly. That having been said, I am a specialist and have had to develop many of my own forms and other customizations before the product was directly useful to me. I have tended to view that more as a hobby than an impediment but for those who are not so inclined it appears that there are vendors about who would be happy to do this work for you, presumably for a price. Alternatively, the help forums are active and helpful, although one must know how to define and ask the question before the answer will be of benefit. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros The price is wonderful! The product works, although not necessarily right out of the box if you have special needs. Flexibility is great. Freedom from support costs is gratifying (although it does require one to become proficient to the desired level if you wish to avoid all support costs). Fancy equipment not required. Works on multiple platforms. #### Cons There is a learning curve, especially if customizations are in order. My suspicion is that this would be relatively quick for primary care practices. Specialists might require additional customization that will either need to be done in-house or contracted out. This is not as much a con as simply a fact. I'd much rather have an open source product that I can customize myself than a proprietary one-size-fits-all product for which I can't access the code and have to keep running back to the mother company every time I want to make a minor (or major) change. --- ### Best free open-source php emr software - Overall rating: 5/5 - Reviewer: Kishore P. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered We have been using it for eight years so far from version 4.2.2 through 5.0.2 to 6.0.2 currently.The current version is very easy to utilize in a small but busy medical practice. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use.Multiple types of forms are available for data entry.Interface of openemr 6.0.2 is definitely silky smooth.It is suitable for our small practice which has 13,000 registered patients so far. #### Cons There is no dedicated mobile app developed yet.Browser-based interface is suitable but that would be a plus. --- ### More than meets our needs. - Overall rating: 4/5 - Reviewer: Dr. Michael S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2020 - Review source details: This review was submitted organically. No incentive was offered We have run it successfully on the same server for over 8 years with no issues. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros I was looking for something that would get me away from paper charts. In addition, I wanted something that was more robust and would allow for proper record keeping. #### Cons I wish it automatically could e0mail patient reminders. #### Reasons for choosing OpenEMR HIPAA compliant and we own and control the server. While we are in Canada, it was quite easy to alter the program to meet Canadian requirements. --- ### About this software - Overall rating: 5/5 - Reviewer: Santiago C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Price, easy to install , dont crash. Iam using Openemr from 2010 in my private medical office. All my service are in the net, in our domain. I install this software, Im not informatic, Im orthopaedics,.. #### Cons Translate, is very hard (form me) translate to portugues --- ### Need some improvement - Overall rating: 5/5 - Reviewer: Wesley K. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used other for more than 2 years - Reviewed: May 2021 - Review source details: This review was submitted organically. No incentive was offered OpenEMR is generally an excellent EMR. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Generally it is a good EMR compared to others. #### Cons The barcode pop up should include customized patient details like the OpenClinic GA which generates an opd card with patient details. Also, the "in house" option in dispensing module should be removed to make the dispensing module easy. If you forget to select a drug from the "in house" drop down, then the system will give an "Internal error, no drug ID specified!" error. Please remove the "in house" option. --- ### OpenEMR a flexible solution - Overall rating: 5/5 - Reviewer: Arsalan A. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 5001-10000 employees - Product usage: Used monthly for free trial - Reviewed: October 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it’s offer flexible solutions for patient prescriptions,scheduling and billing issues. However some customer support and technical issues could be addressed for better outcomes #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It’s easy to use interface helps with patient management,scheduling,prescription and billing and insurance features. It allows a greater control over patient data. #### Cons Pricing is high for top tier features. Unusual glitches and bugs slows down the system. Customer support takes more than usual time to respond --- ### Office Manager - Overall rating: 2/5 - Reviewer: Eno I. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered We had to get rid of the software after 90 days usage. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros The only thing I like about this software was that it was free and all I had to do was hired trainer to train office staff how to use it. #### Cons User have to program or do set up of all functionalities. #### Reasons for choosing OpenEMR Software was free. #### Reasons for switching to OpenEMR Lack of customer support. --- ### Fully functional open-source EMR - Overall rating: 5/5 - Reviewer: Rodney C. - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Many people commented that the PROs is that it is free. I agree but only second to the fact that it is very customizable beyond most EMRs on the market. Some knowledge of set up and maintenance is necessary but I find our customer service rep and his crew to be very responsive and knowledgeable. #### Cons Only real con is the need for either knowledge or IT support. As mentioned above, working with a team of openEMR experts makes this part much easier. --- ### OPEN EMR - Overall rating: 5/5 - Reviewer: Rosemary G. - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros THIS OPEN EMR SYSTEM IS GREAT! WE CAN SEE THE PATIENTS MEDICAL HISTORY AT A GLANCE AND IT IS A USER FRIENDLY SOFTWARE! #### Cons I DO NOT HAVE MUCH TO SAY ON A NEGATIVE NOTE... THE SYSTEM DID FREEZE UP ONCE IN A WHILE BUT AS FAR AS ANYTHING ELSE, IT WORKED GREAT! --- ### OpenEMR Best Features. - Overall rating: 1/5 - Reviewer: Sergey G. - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2016 - Review source details: This review was submitted organically. No incentive was offered C Open EMR have experience for more than 1.5 years. This EMR was very simple, fade understandable The main advantages: - Set up new and existing patients with demographics - Scheduling calendar - Bill patients - Make notes - Upload charts and x-rays - Keep track of conditions and prescriptions - Work with multiple doctors - Work with multiple facilities - Demographics - Insurance tracking - E-prescribing and much more! Best Features: - Details EMR Data: Demographics, Clinical - eRx - Code Diagonjstics: ICD9, ICD10 - Details Reports - Billing - Import/Export: CCD/CCR - Compliant HIPPA - ONC Sertification #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Simplicity. Convenience. Openness. The calendar. #### Cons Open Source. Calendar Appointemts. Vitals. --- ### openemer to manage rentals log and tracking - Overall rating: 5/5 - Reviewer: Hussien H. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered It is intuitive and robust. I am amazed at the access control and sharing functionalities that are built into it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is to configure by creating forms from scratch or modifying already present out of the box. #### Cons manage log and tracking of rental items such as scooters and wheelchairs is not easy, the product does not have any pre-configured features. --- ### EMR Review - Overall rating: 5/5 - Reviewer: Crissa T. - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros The program is easy to use and navigate. Check in of patients is quick and easy to do. Easy to document notes. #### Cons There are some issues when trying to verify insurance which can delay a patient's check in. Overall, easily resolved. --- ### New to openemr - Overall rating: 5/5 - Reviewer: Eric H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. This application gives me more control of the emr system, since the information is stored on my server any database issues i can work through #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros The flexibility of the software, it enables you you to tailor to your needs #### Cons Currently i cannot say i like anything least about the software. I believe it takes time to learn the software. The more you use it the easier it becomes --- ### You need patience and computing skills - Overall rating: 3/5 - Reviewer: Jake W. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used other for less than 6 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it can do a lot and has a high amount customization potential. It's in the best price range. It takes a lot of time and know-how to get it to work... in the end it just wasn't for me. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros Well the biggest pro is it's free, which is why spent extra nights and weekends trying to set it up and make it work. It is very vast and has the potential to do just about anything. #### Cons It is geared more towards a standard medical model and not alternative options. Customer support isn't that great but you can pay for a better one. I felt as if I needed an IT/computer background in order understand and get the most out of it. I was using the latest which I think was a downgrade from an older version a colleague of mine has. --- ### The Good and the Bad - Overall rating: 1/5 - Reviewer: Carole R. - Industry: Medical Practice - Product usage: Used unspecified for less than 2 years - Reviewed: May 2016 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1.5/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Software's strength is in the medical record. Medical records are detailed and organized. #### Cons Vendor is weak in account management, such as insurance follow up, posting payments and adjustments to correct dates of service. Not much reviewing and reporting outliers such as underpaymentsand producing Receivables aging reports, --- ### A little difficult to use from a medication stand point. - Overall rating: 2/5 - Reviewer: Robert B. - Industry: Financial Services - Product usage: Used unspecified for more than 2 years - Reviewed: May 2016 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1.5/5 - Customer support: 3/5 - Functionality: 1.5/5 #### Pros someone usually available to talk with about issues #### Cons Not user friendly. Doesn't flow well and needs better medication record --- ### OpenEMR - Overall rating: 5/5 - Reviewer: Kevin B. - Company size: 10000+ employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The concept of an open source electronic health records brings a world of opportunities to this company and if they continue executing they may able to chip away at the available market share. #### Cons this product could use a considerable investment in cybersecurity and has considerable competition from other cloud providers such as athenahealth. --- ### Great Cloud Based System with Great Support Staff - Overall rating: 5/5 - Reviewer: Seth C. - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used unspecified for more than 2 years - Reviewed: June 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great product and easy to use. Cloud based. Loved the support staff. Enjoyed the customization. Enjoyed the billing team. --- ### OPEN EMR as an introduction to functionality - Overall rating: 5/5 - Reviewer: Diane P. - Verified reviewer: Yes - Industry: E-Learning - Company size: 51-200 employees - Product usage: Used monthly for free trial - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered OPENEMR provides an opportunity to introduce interns, students to key EMR functionality that would be replicated in other systems available. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Navigation is intuitive and is consistent with industry standards for EMR data fields and functionality. #### Cons since I only have access to a demo site - data is aging and minimal for a good demonstration of reporting and other features. #### Reasons for switching to OpenEMR CPRS for the VA was no longer available on opensource --- ### Great system, it's a keeper - Overall rating: 5/5 - Reviewer: Nicole O. - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used other for less than 12 months - Reviewed: June 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall a great system, with great reps! #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros You can verify insurance through the system. Easy to navigate. Good representatives when help is needed. #### Cons Sometimes we are not able to verify insurances or the system goes completely down. Has several unnecessary categories on patient demographics. ## More reviews [Next reviews](https://www.softwareadvice.com/product/68077-OpenEMR/reviews/?page=2) --- OpenEMR Reviews, Pros and Cons - 2026 Software Advice