# Agile CRM Software Reviews, Demo & Pricing - 2026 > Review of Agile CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/6827-Agile-CRM --- [Home](https://www.softwareadvice.com/) / [CRM Software](https://www.softwareadvice.com/crm/) / Agile CRM Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/6827-Agile-CRM/reviews/)[Alternatives](https://www.softwareadvice.com/product/6827-Agile-CRM/alternatives/) # Agile CRM 2026: Benefits, Features & Pricing Wondering if Agile CRM is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Agile CRM 4.1 [(524)](https://www.softwareadvice.com/product/6827-Agile-CRM/reviews/) FrontRunner 2026 Pricing Pricing available upon request ### About Agile CRM Agile CRM is a cloud-based customer relationship management (CRM) solution designed for small and midsize businesses. It offers contact management, telephony tools, appointment scheduling, marketing automation, project management, a landing-page builder and knowledge base functionalities. The contact management module lets users record and access customer data such as contact information, interaction records, social-media accounts and lead scores. The software also offers email integration, which allows users to sync data with email services including Gmail, Microsoft Exchange and Office 365 and IMAP services. Users can track website visitors to analyze customer behavior, and marketing automation tools help users create marketing workflows with a drag-and-drop interface. Users can also send automatic reminders based on time and contact options. Agile CRM also includes task management functionality. Users can drag-and-drop tasks in lists, sort tasks, add notes and update task status. Social media integrations allow users to publish and respond to posts on social channels such as Facebook, LinkedIn and Twitter. Pricing is per user per month. Phone and email suppor... t is available. Wondering if Agile CRM is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. ## Agile CRM User Interface ## Popular Agile CRM Alternatives Main Product Agile CRM 4.1 [(524)](https://www.softwareadvice.com/product/6827-Agile-CRM/reviews/) Ratings Breakdown - 4.04Ease of use - 4.13Value for money - 3.95Customer support - 4.10Functionality Pricing Available upon request Get Price Alternative Product [Clockify](https://www.softwareadvice.com/hr/clockify-profile/) 4.8 [(9249)](https://www.softwareadvice.com/hr/clockify-profile/reviews/) Ratings Breakdown - 4.77Ease of use - 4.69Value for money - 4.59Customer support - 4.59Functionality Pricing Starting at $4.99 per month Get Price Alternative Product [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/) 4.4 [(15421)](https://www.softwareadvice.com/project-management/atlassian-jira-profile/reviews/) Ratings Breakdown - 4.08Ease of use - 4.28Value for money - 4.20Customer support - 4.44Functionality Pricing Starting at $7.91 per month Get Price Alternative Product [Asana](https://www.softwareadvice.com/project-management/asana-profile/) 4.5 [(13609)](https://www.softwareadvice.com/project-management/asana-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.40Value for money - 4.33Customer support - 4.38Functionality Pricing Starting at $10.99 per month Get Price Alternative Product [monday.com AI Work Platform](https://www.softwareadvice.com/marketing/monday-com-profile/) 4.6 [(6073)](https://www.softwareadvice.com/marketing/monday-com-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.28Value for money - 4.43Customer support - 4.46Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [Trello](https://www.softwareadvice.com/project-management/trello-profile/) 4.5 [(23565)](https://www.softwareadvice.com/project-management/trello-profile/reviews/) Ratings Breakdown - 4.53Ease of use - 4.55Value for money - 4.31Customer support - 4.32Functionality Pricing Starting at $5.00 per month Get Price ## Agile CRM Pros and Cons We analyzed 524 verified reviews for Agile CRM to find out what actual users really think. Select to learn more Comprehensive Crm Feature Set Agile CRM packs a wide range of CRM and marketing features into one platform, including automation, integrations, and productivity tools. Users value the extensive functionality, ease of use, and competitive pricing. The platform supports sales, marketing, and service needs, offering flexibility for various business types. Affordable Plans And Free Tier Agile CRM offers a generous free plan for startups and small businesses, with affordable paid options as you grow. Users appreciate the low per-user cost, flexible pricing tiers, and ability to try features before committing. The platform is seen as cost-effective compared to other CRM solutions, making it accessible for a range of business sizes. Robust Campaign Automation Tools With Agile CRM, you can automate email campaigns, segment contacts, and create personalized outreach using an intuitive builder. Users highlight features like drip campaigns, scheduling, analytics, and integration with other marketing channels. The platform makes it easy to manage and customize campaigns for different audiences and business needs. Email Reliability And Limitations Users experience frequent issues with email delivery, integration, and formatting in Agile CRM. Problems include emails not sending, being marked as spam, limited bulk sending, and clunky template editing. Restrictions on attachments and branded emails further complicate email management for businesses. Contact Handling And Import Issues Managing contacts in Agile CRM can be challenging due to limitations like inability to share email addresses, slow imports, and unreliable data merging. Users find the contact area confusing, struggle with social media integration, and report difficulties dividing contacts among team members or importing from other systems. Slow And Unhelpful Support Team Many users report that Agile CRM's customer support is slow to respond, often unhelpful, and struggles to resolve issues. Technical problems can remain unresolved for long periods, and communication with support staff is frequently frustrating. The lack of effective assistance impacts overall user satisfaction. ## Agile CRM Pricing and Plans Starting price: $8.99 Free Trial Free Version Free $0.00 per feature Plan includes: - 1000 Contacts and Companies - Appointment Scheduling - Contact Level Analytics - Custom Data Fields - Custom Deal Milestones - Documents - Email Templates Builder - Email Tracking - Form Builder - Landing Page Builder Read More Starter $8.99 per feature Plan includes: - 10000 Contacts and Companies - 2-Way Email Integration - Activities - Appointment Scheduling - Canned Responses - Custom Data Fields - Custom Deal Milestones - Documents - Email Tracking - Groups Read More Regular $29.99 per feature Plan includes: - 2-Way Email Integration - 2-Way Telephony - 50000 Contacts and Companies - Appointment Scheduling - Custom Data Fields - Custom Deal Milestones - Documents - Email Tracking - Lead Scoring - Mobile Marketing Read More Enterprise Pricing available upon request Plan includes: - 2-Way Email Integration - 2-Way Telephony - Access Controls (Acls) - Appointment Scheduling - Automated Voicemails - Basic - Call Recording - Chrome Extension - Custom Data Fields - Custom Deal Milestones Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Agile CRM Features - Popular features found in CRM Calendar Management Customer Journey Mapping Email Management Quotes/Estimates Reporting/Analytics Sales Pipeline Management Segmentation Task Management Territory Management Workflow Management - More features of Agile CRM A/B Testing Account Alerts Account Management Activity Dashboard Activity Tracking Alerts/Escalation Alerts/Notifications API App Notifications Appointment Scheduling Archiving & Retention Audience Targeting Auto-Dialer Automated Publishing Automated Routing Automatic Call Distribution Automatic Outbound Dialer Autoresponders Behavior Tracking Billing & Invoicing Blended Call Center Calendar/Reminder System Calendar Sync Call Center Management Call Disposition Caller ID Call Logging Call Monitoring Call Recording Call Routing Call Scheduling Call Scripting Call Tracking Metrics Campaign Management Campaign Planning Campaign Scheduling Campaign Segmentation Campaign Specific Signature CAN-SPAM Compliance Catalog Management Channel Management Click Tracking Client Management Client Portal Collaboration Tools Communication Management Competitive Analysis Computer Telephony Integration Contact Database Contact Management Content Management Contract/License Management Conversion Rate Optimization Conversion Tracking CRM Customer Database Customer Management Customer Segmentation Customer Surveys Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Dashboard Data Import/Export Document Management Document Storage Drag & Drop Drip Campaigns Dynamic Content Email Alerts Email Campaign Management Email Marketing Email Monitoring Email Templates Email Tracking Engagement Tracking Event Triggered Actions Feedback Management Field Sales Management File Sharing Forecasting For iPad Devices For Mac Devices For Sales Teams/Organizations For Small Businesses For Startups Gamification Geotargeting Goal Setting/Tracking Help Desk Management Image Library Inbound Call Center Inbox Management Influencer Tracking Interaction Tracking Internal Chat Integration Issue Management IVR Keyword Filtering Keyword Tracking Knowledge Base Management Knowledge Management Landing Pages/Web Forms Lead Capture Lead Distribution Leaderboards Lead Generation Lead Management Lead Nurturing Lead Qualification Lead Scoring Lead Segmentation Lead Verification/Validation List Management Live Chat Location Tracking Macros/Templated Responses Manual Dialer Marketing Automation Mass Texting Milestone Tracking Mobile Access Mobile Alerts Mobile App Mobile Coupons Mobile Optimization Monitoring Multi-Account Management Multi-Campaign Multi-Channel Communication Multi-Channel Management Multi-Channel Marketing Multiple Site Management Multiple User Accounts Notification Scheduling Opportunity Management Outbound Call Center Pageview Tracking Percent-Complete Tracking Performance Metrics Pipeline Management Portfolio Management Post Scheduling Power Dialer Predictive Dialer Preview Dialer Product Catalog Progressive Dialer Project Planning/Scheduling Project Tracking Proposal Generation Prospecting Tools Queue Management Real-Time Analytics Real-Time Chat Real-Time Monitoring Real-Time Notifications Recurring Tasks Referral Tracking Reminders Reporting/Project Tracking Reporting & Statistics Resource Management Response Management Revenue Management ROI Tracking Routing Sales Activity Management Sales Forecasting Sales Reports Sales Trend Analysis Scheduled Messaging Scheduling Search/Filter Self Service Portal Sentiment Analysis Service Level Agreement (SLA) Management Shared Inboxes Signature Creation Signature Management Signature Templates SMS Marketing SMS Notifications Social Listening Social Media Integration Social Media Monitoring Spam Blocker Subscriber Management Sub-Task Management Support Ticket Management Support Ticket Tracking ## Agile CRM Integrations Drupal Commerce Integration rated undefined from -1 review Stripe Billing Integration rated undefined from -1 review Plivo Integration rated undefined from -1 review RingCX Integration rated undefined from -1 review SendGrid Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review See all 30 integrations ## Agile CRM User Reviews Overall Rating 4.1 Ratings Breakdown 5 48% 4 31% 3 12% 2 4% 1 5% Secondary Ratings Ease of Use 4.0 Value for money 4.1 Customer support 4.0 Functionality 4.1 Marko S. Verified reviewer Information Technology and Services 2-10 employees Used daily for more than 2 years Review source Reviewed October 2025 Comprehensive and professional CRM! Welcome to Agile! 5 We had an amazing experience, for the past 4 years, we managed to keep track.and keep organised and more importantly focused.on what really matters: segmented and logical information. All thanks to Agile and its features. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Probably one of the best affordable CRM solutions. Agile CRM is 100% secure, as everything is feature rich and well packed. We had our small teams collaborating effectively and the costs were reduced. The points that Agile CRM recahes are untouchable: retrospectives for example. Unique and absolutely CRM that we will use a a paid version - yes, it is that great. Customer support is amazing amd we had queries sorted in less than 24hrs. All tasks sorted and we actually made profit using it, unparalleled task management being the top feature. Cons: Not many aspects, beside a relatively steep learning curve (for non tech people) but the knowledge bade is comprehensive and customer support really useful. Read More Guillermo G. Verified reviewer Education Management 2-10 employees Used daily for less than 12 months Review source Reviewed July 2019 All I need to work in one place 4 The biggest benefit that this software has given me has been to optimize everything that has to do with the world of sales and marketing, generating the reports I need to demonstrate in the company how useful our strategies are, what aspects to improve, and generate our own leads, all in a very organized way and as its name says "agile". Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: I started working with this platform a little less than a year ago. My job consisted (and still is) in generating leads for the company and developing marketing and sales campaigns from scratch. Agile CRM has been fundamental, since it integrates perfectly with everything I need. I have my contacts in one place, which I can follow very easily. Its greatest strength is the ease of use and integration with multiple tools. Something as simple as managing notifications and alerts make the most of my time and organize my agenda in a practical way. I can generate reports where the effectiveness of the different strategies is established. For example, the result of phone calls, mail campaigns, newsletters, and more. I was able to import all the contacts in a very simple way and clean my list in a short time. Another great thing: the mobile app and the possibility of integrating with other programs. Today I have it integrated with Bria and Skype, also linkedin and facebook. Everything in one place, is the most practical CRM platform that someone like me (who has just started and was analyzing options) has found, and I´m very satisfied with this software. Cons: I think it would be convenient that in the future they made some training videos to explain how to correctly configure the automation tools, since I think it has been the most difficult to understand. Reasons for switching to Agile CRM I think that Hubspot it´s one of the best for CRM and it´s used by large companies, but the "free version" had few tools compared to Agile CRM. Right now we need more free tools and grow with companies that are also growing. At this moment I do not need "a high-end car", I need something that takes me from point A to point B in the most efficient, easiest and cheapest way possible. When I need a high-end car, I will evaluate again if I need to change it or not. At the moment it is my best option. Read More Jose Asdrubal M. Verified reviewer Computer Software 11-50 employees Used daily for less than 2 years Review source Reviewed August 2019 Useful task management system 4 Ratings Breakdown 4 Ease of use Previously 3 4 Functionality Pros: This app allows you to create/manage/complete tasks in a very efficient way. Cons: It's some complicated at the beginning, since the way of finding/tracking tasks it's a little bit tricky. Read More ZM Zandrich M. Verified reviewer Information Technology and Services 11-50 employees Used daily for more than 2 years Review source Reviewed May 2022 Agile - More than just CRM 5 With an enormous set of automated tools and processes, using Agile has become absolutely essential to our operation. Potential sales are monitored along with KPIs and success rates. Another aspect I personally appreciate is that dashboards are modular/extendible, allowing me a complete overview of everything that matters to my work at a glance. Ratings Breakdown 4 Ease of use 4 Value for money 3 Customer support 4 Functionality Pros: Having all our tools unified in one system, all our databases automatically completed and maintained, all interactions logged, and all processes tracked - has made Agile CRM the foundation of every department in our establishment. Given the price point over functionality and support, there is simply no alternative to Agile. Cons: Although it would be difficult to find fault with Agile on the surface, Agile CRM lacks integration with a few niche APIs we happen to use. Reasons for choosing Agile CRM Agile CRM was somewhat cheaper at the lower price point for SMBs, and offered greater functionality. Read More FK Farman K. Verified reviewer Information Technology and Services 11-50 employees Used daily for more than 2 years Review source Reviewed November 2025 All‑in‑one CRM with built‑in task and team tools. 5 Well-configured, Agile CRM centralizes leads, tasks, and collaboration to make sure developers, sales, and support are on the same page regarding client history and next steps to avoid dropped follow-ups and miscommunication. This unified view helps teams move faster on opportunities and maintain better relationships without juggling multiple separate tools. Ratings Breakdown 5 Ease of use 5 Functionality Pros: Agile CRM combines contact management, lead tracking, and task management, making it easy to tie follow‑ups and activities directly to deals and contacts for a dev-focused company like SoftWeb PK. The value for money is attractive, too, with a free tier for small teams and comparatively low entry pricing on paid plans that add automation and more advanced features.​ Cons: Many users mention glitches, slowdowns, and other issues with automations or integrations from time to time, which get irritating when relying on the platform for everyday sales and support. Read More AH An H. Verified reviewer Marketing and Advertising 2-10 employees Used daily for less than 6 months Review source Reviewed August 2021 Virtual Quality Account, Ease of use 3 Simple using for only recorded and track deal is fine. If you expect to know in depth as Report, Forecast in Details, Customization as your needs this not a best choices. Ratings Breakdown 4 Ease of use 3 Value for money 3 Functionality Pros: AgileCRM offer the Score Lead and Star-Rank for People and Company, help you to priority your time to spend on account and feedback to marketing team on their campaign lead. Deal board offer 3 view as complex/tight/wide depend on what you want to see the distances of each stage. Product is offered, include discount too, save your time. People in Company show as table you could choose column and see information you want with scroll to right Cons: Default size of column, if you choose much column system narrow size default column as Name it make user hard to recognize account with just few word. Report for only for enterprises plan if below you only offered Weekly Report. Deal Widget shown only line chart, piece chart for forecast revenue/ quantity of deals, cant click to see details Reasons for choosing Agile CRM They have the same layout as Three column page and better in report, forecast and customization for your need with your unique business and help your sales team. Read More Tom K. Verified reviewer Telecommunications 2-10 employees Used daily for less than 2 years Review source Reviewed September 2020 They do not care to make the product work anymoer 3 We've used Agile CRM for probably 2 years now, but it got to where you'd get a blank screen other than the menu on the side and top, and complaining about it to the team got no results. Ratings Breakdown 3 Ease of use 3 Value for money 1 Customer support 2 Functionality Pros: It integrated well with Wordpress for lead capture, and it showed me what pages a lead would visit and on what device Cons: The mobile phone app is just a webview, and the webview is sort of broken Reasons for switching to Agile CRM Sugar was self hosted but didn't integrate well with WordPress Vendor Response Hey Tom, We are disappointed that you had a bad experience with Agile CRM. Agile CRM is specially built with love for small business and offers several features in sales, marketing and customer support from one place. Agile CRM has many integrations with WordPress and several other software to offer our customers the most advanced features. Agile CRM dashboard is created such that you can monitor all your sales, marketing and customer service activities from a single place. We regret that you faced issues with the Agile CRM web view, but we have never heard this issue with any of our customers before. We will definitely look into this issue and try to get it resolved as soon as possible. Thanks, Replied October 2020 Read More Valor L. Verified reviewer Marketing and Advertising 2-10 employees Used weekly for less than 12 months Review source Reviewed January 2022 90% Off Sales.Force 3 I needed a CRM that I can use to track my leads and sales pipelines for a variety of things I do. Agile CRM honestly does well, except its ui/ux is not very friendly, and I get lost quite often, and there's lots of tabs and clicking to get to where I want to be. It is a very complex solution for complex company. Unfortunately, I just want things simple for my simple brain. I opted for a simpler CRM solution with more exciting Ui & Ux but less functionality. Ratings Breakdown 1 Ease of use 3 Value for money 4 Customer support 4 Functionality Pros: Agile CRM has built something similar to sales force. A Super Comprehensive CRM. It does a lot and can easily integrate with email, calls, automations and marketing platforms. Cons: Agile CRM has built something similar to sales force, even to the teeth with its ui and ux experience - which is terrible. Otherwise it is a very solid CRM, and the pricing is very reasonable. Reasons for switching to Agile CRM pricing. and agilecrm does way better CRM than monday.com's light CRM templates. Read More MS Muadzam S. Verified reviewer Restaurants 201-500 employees Used daily for more than 2 years Review source Reviewed November 2025 All-in-one CRM and team collaboration for restaurant strategy teams. 4 Agile CRM helped our team organize team tasks and maximize lead tracking, so our strategic initiatives are running much smoother. Real-time collaboration and automated workflows boost productivity and make managing multiple locations much easier. Ratings Breakdown 5 Ease of use 5 Functionality Pros: It provides solid security and lets our team manage leads, tasks, and collaboration from one easy platform. The value for money is strong because its integrated tools streamline operations and make tracking progress easy, thus ensuring alignment across every location. Cons: Advanced questions see customer support that's a bit slow, and it does take some effort to fully customize task tracking for restaurant operations. New team members require some ramp-up time, especially with the lead management features. Read More Caleb T. Verified reviewer Design 5001-10000 employees Used daily for more than 2 years Review source Reviewed September 2025 Useful program with some flaws 4 Overall, I am happy with my experience, and it is a useful program. I use it every day, and once you get the hang of the workflow, it is pretty helpful. Ratings Breakdown 3 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I liked the ability to have revision control and the ability to have multiple people working on a large assembly at one time, which updates. It does a great job keeping a history of all the tasks and allowing you to go back to an older design. Cons: It is not a very intuitive program, and it is pretty clunky to use. Once you learn the tricks, it gets better, but there are still a few things that don't make sense. For example, I feel like the ability to check a part in and out without it being on a DFCT seems very strange to me. Read More Showing 1 - 10 of 524 Reviews [See All Reviews](https://www.softwareadvice.com/product/6827-Agile-CRM/reviews/) ## Agile CRM Popular Comparisons [Clockify vs Agile CRM](https://www.softwareadvice.com/compare/6827-Agile-CRM/vs/355240-clockify/)[Jira vs Agile CRM](https://www.softwareadvice.com/compare/4315-atlassian-jira/vs/6827-Agile-CRM/)[Asana vs Agile CRM](https://www.softwareadvice.com/compare/5576-asana/vs/6827-Agile-CRM/)[monday.com AI Work Platform vs Agile CRM](https://www.softwareadvice.com/compare/6827-Agile-CRM/vs/131008-monday-com/)[Trello vs Agile CRM](https://www.softwareadvice.com/compare/6827-Agile-CRM/vs/430585-trello/)[ClickUp vs Agile CRM](https://www.softwareadvice.com/compare/6827-Agile-CRM/vs/123064-clickup/)[Bitrix24 vs Agile CRM](https://www.softwareadvice.com/compare/6827-Agile-CRM/vs/128326-bitrix24/) [Compare All Alternatives](https://www.softwareadvice.com/product/6827-Agile-CRM/alternatives/) ## Other Top Recommended CRM Software [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) **4.4** (18791) Recently recommended **82** times [Claritysoft CRM](https://www.softwareadvice.com/crm/claritysoft-profile/) **4.5** (255) Recently recommended **61** times [HubSpot Sales Hub](https://www.softwareadvice.com/crm/hubspot-sales-profile/) **4.5** (502) Recently recommended **51** times [LeadMaster](https://www.softwareadvice.com/landing-page/leadmaster-crm-profile/) **4.1** (36) Recently recommended **43** times Stuck Between Options? 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