# Hybrid.Chat Software Reviews, Demo & Pricing - 2026 > Review of Hybrid.Chat Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/68794-hybrid-chat --- [Home](https://www.softwareadvice.com/) / [CRM Software](https://www.softwareadvice.com/crm/) / Hybrid.Chat Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Hybrid.Chat 2026: Benefits, Features & Pricing Wondering if Hybrid.Chat is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Hybrid.Chat 5.0 [(2)](https://www.softwareadvice.com/product/68794-hybrid-chat/#reviews) Pricing Starting at ₹29.00 per month ### About Hybrid.Chat Hybrid.Chat is a cloud-based live chat solution that allows users to build chatbots. The solution provides templates for chatbots with a range of purposes, such as lead capture, hotel booking and appointment booking. The chatbots can be created using pre-built templates which can then be connected to a variety of messengers. Hybrid.Chat supports integrations with services such as Slack, MatterMost, HipChat, Telegram, WhatsApp and WeChat. Hybrid.Chat automates conversations by routing chats to suitable departments. The solution offers multiple in-chat widgets, and users can monitor chat logs and automate answers for frequently asked questions. Chatbots with pre-built natural language processing can assist in routing questions to appropriate staff members. Additionally, Hybrid.Chat lets users create common channels through which anyone on the team can take up the chat with customers. Hybrid.Chat offers services on a monthly subscription basis and support is provided via live chat, email and over the phone. Wondering if Hybrid.Chat is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. ## Hybrid.Chat User Interface ## Popular Hybrid.Chat Alternatives Main Product Hybrid.Chat 5.0 [(2)](https://www.softwareadvice.com/product/68794-hybrid-chat/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 4.50Functionality Pricing Starting at ₹29.00 per month Get Price Alternative Product [Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/) 4.5 [(3055)](https://www.softwareadvice.com/crm/pipedrive-profile/reviews/) Ratings Breakdown - 4.54Ease of use - 4.39Value for money - 4.37Customer support - 4.30Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [Zoho SalesIQ](https://www.softwareadvice.com/live-chat/zoho-salesiq-profile/) 4.4 [(98)](https://www.softwareadvice.com/live-chat/zoho-salesiq-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.40Value for money - 4.06Customer support - 4.27Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) 4.7 [(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.48Value for money - 4.63Customer support - 4.61Functionality Pricing Starting at $24.17 per month Get Price Alternative Product [Freshchat](https://www.softwareadvice.com/conversational-marketing/fresh-chat-profile/) 4.1 [(127)](https://www.softwareadvice.com/conversational-marketing/fresh-chat-profile/reviews/) Ratings Breakdown - 4.20Ease of use - 4.03Value for money - 3.91Customer support - 4.02Functionality Pricing Starting at ₹69.00 per month Get Price ## Hybrid.Chat Pricing and Plans Starting price: ₹29.00 per month Free Trial Free Version Basic ₹29.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Hybrid.Chat Features - Popular features found in CRM Calendar Management Customer Journey Mapping Email Management Quotes/Estimates Reporting/Analytics Sales Pipeline Management Segmentation Task Management Territory Management Workflow Management - More features of Hybrid.Chat Autoresponders Canned Responses Chatbot Customer Support Customizable Branding Geotargeting Lead Capture Lead Generation Live Chat Mobile Access Natural Language Processing Offline Form Proactive Chat Real-time Consumer-facing Chat Third-Party Integrations Transcripts/Chat History Transfers/Routing Widgets ## Hybrid.Chat User Reviews Overall Rating 5.0 Ratings Breakdown 5 100% 4 0% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 5.0 Value for money 5.0 Customer support 5.0 Functionality 4.5 Have you used Hybrid.Chat and would like to share your experience with others? Brian M. Verified reviewer Information Technology and Services 11-50 employees Used daily for less than 6 months Review source Reviewed January 2019 Extremely happy with this product 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: 1\. I was able to crank up leads from my website with the same amount of traffic with this Live Chat software. 2. Automating conversations is easy. You just edit an online spreadsheet and it is converted into a chatbot. 3. The chatbot can send SMS, create call conferences, which we can use to connect with agents that are out there in the field. 4. The chats come into our Official Slack, which helps my entire team (you can select who to invite) engage with the leads. Cons: 1\. The UI can be improved upon. I found the documentation a little confusing, but the support team helped me navigate through it. Read More AH Ahtesham H. Verified reviewer Information Technology and Services 2-10 employees Used monthly for less than 6 months Review source Reviewed April 2019 Awesome Product! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This is really good product, it has increased my business Leads to 200% within a very short time , it provides integration with slack which is also a very good benefit of using it. Cons: everything is great for it, I have not found any concerns in it. Read More Showing 1 - 2 of 2 Reviews ## Other Top Recommended CRM Software [Claritysoft CRM](https://www.softwareadvice.com/crm/claritysoft-profile/) **4.5** (248) Recently recommended **115** times [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) **4.4** (18785) Recently recommended **108** times [HubSpot Sales Hub](https://www.softwareadvice.com/crm/hubspot-sales-profile/) **4.5** (501) Recently recommended **73** times [LeadMaster](https://www.softwareadvice.com/landing-page/leadmaster-crm-profile/) **4.1** (36) Recently recommended **62** times Stuck Between Options? Our experts can help you compare Hybrid.Chat with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice