--- title: "NAVEX  One Software Reviews, Demo & Pricing - 2026" description: "Review of NAVEX  One Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/product/71081-NavexGlobal/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Restaurant Management Software](https://www.softwareadvice.com/retail/restaurant-management-comparison/) / NAVEX  One Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/71081-NavexGlobal/reviews/)[Alternatives](https://www.softwareadvice.com/product/71081-NavexGlobal/alternatives/) # NAVEX  One Review Wondering if NAVEX  One is right for your organization? Our Restaurant Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview NAVEX  One 3.9 [(22)](https://www.softwareadvice.com/product/71081-NavexGlobal/reviews/) Pricing Pricing available upon request ### About NAVEX  One NAVEX Global is a fully integrated compliance management system that allows businesses to consolidate their entire GRC program onto a scalable cloud-based platform. The suite of GRC software and training tools offers functionality to navigate global regulatory compliance, accessibility, communication and change management. PolicyTech is a policy management solution that enables users to manage accessibility, version control and delivery of company policies with centralized automation to track compliance and gauge employee comprehension. EthicsPoint allows users to capture, investigate and resolve ethics and compliance reports, concerns and questions from across your organization in a centralized database. NAVEXEngage provides compliance online training and targeted risk-based trainings to specific departments and allows users to track completion, meet legal requirements and support behavior change with scenario-based learning experiences. RiskRate is a third-party risk management solution that performs around-the-clock, automated third-party risk monitoring and due diligence. Do you work for NAVEX  One? [Manage this product listing](https://www.g2.com/products/dining-edge/claim_requests/new?auto=true) Wondering if NAVEX  One is right for your organization? Our Restaurant Management Software selection experts can help you in 15 minutes or less. ## NAVEX  One User Interface ## Popular NAVEX  One Alternatives Main Product NAVEX  One 3.9 [(22)](https://www.softwareadvice.com/product/71081-NavexGlobal/reviews/) Ratings Breakdown - 3.93Ease of use - 3.17Value for money - 3.40Customer support - 4.25Functionality Pricing Available upon request Get Price Alternative Product [Centralpoint](https://www.softwareadvice.com/crm/centralpoint-profile/) 4.6 [(9)](https://www.softwareadvice.com/crm/centralpoint-profile/#reviews) Ratings Breakdown - 4.22Ease of use - 4.50Value for money - 4.71Customer support - 4.89Functionality Pricing Starting at $500.00 per month Get Price Alternative Product [Xybion QMS](https://www.softwareadvice.com/manufacturing/cqrm-xd-quality-management-profile/) No reviews yet Ratings Breakdown - Ease of use - Value for money - Customer support - Functionality Pricing Starting at $25000.00 one time Get Price Alternative Product [Digital Integrated Management System](https://www.softwareadvice.com/low-code-development/enterprise-process-center-profile/) 4.8 [(24)](https://www.softwareadvice.com/low-code-development/enterprise-process-center-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.59Value for money - 4.70Customer support - 4.63Functionality Pricing Available upon request Get Price Alternative Product [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) 4.4 [(3042)](https://www.softwareadvice.com/project-management/wrike-profile/reviews/) Ratings Breakdown - 4.18Ease of use - 4.21Value for money - 4.33Customer support - 4.31Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [MasterControl Quality Excellence](https://www.softwareadvice.com/manufacturing/mastercontrol-profile/) 4.5 [(540)](https://www.softwareadvice.com/manufacturing/mastercontrol-profile/reviews/) Ratings Breakdown - 4.14Ease of use - 4.16Value for money - 4.47Customer support - 4.19Functionality Pricing Starting at $25000.00 per year Get Price ## NAVEX  One Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## NAVEX  One Features - Popular features found in Restaurant Management Employee Management Inventory Management Kitchen/Menu Management Online Ordering Order Entry Point of Sale (POS) Real-Time Notifications Reporting/Analytics Sales Reports Wait List Management - More features of NAVEX  One Compliance Management Compliance Tracking Document Management Document Storage Governance HR Management Incident Management Monitoring Policy Management Risk Assessment Risk Management Version Control ## NAVEX  One User Reviews ## NAVEX  One customer ratings - Overall rating: 3.9/5 - Total reviews: 22 ### Rating distribution - 5 stars: 9 reviews (41%) - 4 stars: 9 reviews (41%) - 3 stars: 1 reviews (5%) - 2 stars: 2 reviews (9%) - 1 star: 1 reviews (5%) ### Secondary ratings - Ease of use: 3.9/5 - Value for money: 3.2/5 - Customer support: 3.4/5 - Functionality: 4.3/5 --- ### Efficient, Familiar, and Succinct - Overall rating: 5/5 - Reviewer: Linda R. - Verified reviewer: Yes - Industry: Banking - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros NAVEXGlobal's document management solution, PolicyTech, is a wonderful system for any organization that is looking to implement controls over their documents without spending a fortune. The interface is user friendly and simple to learn for anyone who is accustomed to using folders on a computer. Navigation is straightforward and easy to understand. The approval workflow is customizable and allows for a wide range of variations. One of my favorite features is the Questionnaire that can be added to any document. This simple tool allows management to confirm that employees have actually reviewed the information that they need to know. #### Cons While the system has robust abilities for management of documents, the interface is not very customizable. What you see is what you get. --- ### The Microsoft Word integration makes it worth it. - Overall rating: 4/5 - Reviewer: James D. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. All in all, this program has worked very well for our small company. It does what it says on the box, but when things go wrong, it’s hard to get them to work properly again. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The biggest pro is that PolicyTech integrates with Microsoft Word. It does have a small learning curve, but once you figure out how to do everything, it works flawlessly. We also like that there is the ability to audit if such a need arose. Being able to use it with mobile devices is very handy as well. #### Cons We just wish that support were a little bit better. We have had a few issues and they weren’t resolved as quickly as we had hoped. The cost could always be lower, but it’s at a fair price point for what you get. --- ### Now Vexed Globally! - Overall rating: 2/5 - Reviewer: Travis A. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 201-500 employees - Product usage: Used other for more than 2 years - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good job doing your homework on Softwareadvice.com before making a decision on this software. We've had many disagreements with NAVEX Global and have given several examples of what would make our experience better. There is no interest in improving what made our experience poor. Customer satisfaction is not on their priority list. I've never experienced so little interest in helping us with questions or issues than with Navex Global. Upgrades are available to fix your problem, but be prepared to pay a lot for them. Have not only found better options, but have been willing to double pay to use an alternative while still under contract with them because they won't let us out of our contract for being so unhappy with our situation. Be very cautious when looking into this for your LMS or compliance training. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Easy enough to implement. Videos aren't super cheesy. It wasn't hard for our employees to log in and begin watching their training videos. #### Cons Very limited in what you are able to do with it. Licensing is expensive and not flexible with who can use what, when. While the material was industry average, the customer service is the worst we've ever experienced. Consistent across my whole team and on nearly every call made and email sent. #### Reasons for choosing NAVEX  One Liked a video we saw for harassment training through NAVEX. #### Reasons for switching to NAVEX  One Trying something new, mainly for harassment and compliance training --- ### Helps with updating documents on the web browser - Overall rating: 4/5 - Reviewer: Matt K. - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros PolicyTech integrates well with the Microsoft documents. The documents can be updated using a web browser and we do not need tom update these by installing MS office applications. PolicyTech helps us to review and understand who has viewed the document for the reporting purpose. #### Cons Great tool to manage online documents. Provides better security and revision control. Helps reviewing the users who has accessed the documents. --- ### Helps with creating contractual documents - Overall rating: 2/5 - Reviewer: Stan G. - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Nice application as it helps creating documents for the clients. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros A right application to help manage documents including contracts with the clients. We are able to mange online documents and share with clients to get signed. #### Cons The interface has some challenges but the navigation is much better. Can be improved to improve actual page interface to create documents. --- ### Easy as an Evite and It Automates Nagging! - Overall rating: 5/5 - Reviewer: Kathleen A. - Industry: Hospital & Health Care - Product usage: Used unspecified for unspecified - Reviewed: August 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4.5/5 #### Pros When introducing PolicyTech to new divisions in my organization, I ask my audience if they've ever received an Evite to a party, clicked the link, seen who else was invited, and accepted or declined the invitation. Everyone always laughs and says, "Yes!" and I say, "Then you can master PolicyTech!" It really is that intuitive and user-friendly. Then, when introducing it to staff tasked with getting approvals on a document, I ask what they hate most about their current email-based process and they invariably say, "The nagging that I have do to do get people to review and approve the document!" So I tell them, "PolicyTech automates nagging, so you don't have to!" Then they fall in love with PolicyTech as quickly as I did. It automates the tedious and arduous process of document review, revision, and approval, saving countless FTE hours and expense. #### Cons Nothing comes to mind at the moment actually, so nothing to say here. --- ### Read your contract! - Overall rating: 1/5 - Reviewer: Brian B. - Verified reviewer: Yes - Industry: Restaurants - Company size: 51-200 employees - Product usage: Used other for less than 12 months - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered Terrible. After 1 year of paid non use we tried to cancel. The service had never been used. They informed me I was obligated to a 5 year contract. I offered to settle for an additionalyear of the service price and they declined. Not business friendly at all. If you are a small business this is not for you. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros The idea of having a place for employees to report issues. #### Cons They never even sent me sheet of paper with the 1800 number on it. --- ### Clean interface and well-made software - Overall rating: 5/5 - Reviewer: Gina T. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros This is a well-developed and nicely designed software. It has a simple and clean interface and makes document and policy organization flow seamlessly. Highly recommend this product. #### Cons My only complaint with this product would be the slow response I received from customer service a few weeks back. --- ### It gets the job done - Overall rating: 3/5 - Reviewer: Brittany S. - Verified reviewer: Yes - Industry: Human Resources - Company size: 1001-5000 employees - Product usage: Used monthly for less than 2 years - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it a decent software just maybe update in layout to make it more user friendly and decluttering some of the buttons. #### Ratings breakdown - Ease of use: 2/5 - Functionality: 3/5 #### Pros This product is is interesting to me in a sense that it works for our employees when cases are submitted but for the users it causes a few issues. I'm always getting locked out. The layout is a little confusing at especially for first time users. #### Cons Layout for me is a big issue. Its not as easy to navigate like other platforms which can cause some confusion --- ### Costco Ethics Point - Overall rating: 4/5 - Reviewer: Terry L. - Industry: Furniture - Company size: 2-10 employees - Product usage: Used monthly for free trial - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered I just felt like when you do not take complaints seriously and just act like a reporting service, it affects the workers. I just hope that you have improved training for your employees #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Everything is online, once you have the issue number and password you can get in. #### Cons Issue Number-[sensitive content hidden] Concerning wages and other safety issues. You found that this company did nothing wrong. FYI - the labour board penalized them for not paying the proper wages And Health and Safety came in and found they were out of compliance. The company was penalized for not having WSIB This was back in 2021 --- Showing 1 - 10 of 22 Reviews [See All Reviews](https://www.softwareadvice.com/product/71081-NavexGlobal/reviews/) ## Other Top Recommended Restaurant Management Software [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) **4.1** (554) Recently recommended **26** times [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (582) Recently recommended **24** times [Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/) **3.8** (729) Recently recommended **20** times [Rezku POS](https://www.softwareadvice.com/retail/rezku-profile/) **4.7** (42) Recently recommended **7** times Stuck Between Options? 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