---
title: "CData Arc Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of CData Arc. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if CData Arc is a good fit for you!"
source_url: "https://www.softwareadvice.com/product/78702-CDataArc/reviews/"
page_type: "reviews"
language: "en"
---

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CData Arc Reviews

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# CData Arc User Reviews

## Reviews summary

- Overall rating: 4.8/5
- Total reviews: 27

### Secondary ratings

- Ease of use: 4.6/5
- Customer support: 4.9/5
- Value for money: 4.7/5
- Functionality: 4.7/5

### Rating distribution

- 5 stars: 21 reviews (78%)
- 4 stars: 6 reviews (22%)
- 3 stars: 0 reviews (0%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Most mentioned pros

- Being able to visualize the entire data journey, from receiving an EDI 850, mapping it to XML, and pushing it into a SQL database, makes maintenance and debugging significantly faster than script-heavy alternatives.

### Most mentioned cons

- The learning curve for the ArcScript (their internal scripting language) can be a bit steep if you need to perform highly complex, non-standard logic that the built-in connectors don't cover out-of-the-box.
- No communication when pricing changes. Because I am 3rd party with several customers the pricing is not reliable and the jump can be high.
- It currently does not support using Postgres functions to build out an API.

## CData Arc customer reviews

Showing reviews 1-25 of 27 (page 1).

### Modernizing EDI Workflows

- Overall rating: 4/5
- Reviewer: Dhruv B.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: February 2026
- Review source details: This review was submitted organically. No incentive was offered

CData Arc is a powerful bridge between legacy EDI requirements and modern cloud infrastructure. It has simplified our partner onboarding process significantly. It feels less like a rigid piece of enterprise software and more like a flexible integration toolkit that scales with our needs

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The visual flow-based designer is the standout feature. Being able to visualize the entire data journey, from receiving an EDI 850, mapping it to XML, and pushing it into a SQL database, makes maintenance and debugging significantly faster than script-heavy alternatives.

#### Cons

The learning curve for the ArcScript (their internal scripting language) can be a bit steep if you need to perform highly complex, non-standard logic that the built-in connectors don't cover out-of-the-box.

---

### Hated EDI....then I found Arc.

- Overall rating: 5/5
- Reviewer: Eric B.
- Verified reviewer: Yes
- Industry: Wholesale
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: February 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The UI is simple, straight forward and so powerful. I am a programmer who never uses 'design' tools. Arc allows me to use their straight forward minimalist UI and extend its capabilities with custom script. I was blown away with how seamlessly Arc could integrate into our existing architecture. See for yourself and download a trial. Arc support team has been amazing and very responsive. So far they have helped me navigate some rather complex use cases.

#### Cons

I'd like to see an open community forum. I have sent some pretty complex and curious requests to Arc support (and they always get me taken care of). I hope that they will one day catalog support tickets into a searchable forum/knowledgebase

#### Reasons for choosing CData Arc

We were fed up with EDI in general and were almost ready to pull the trigger on building our own system on top to the EdiFabric framework. After I ran the CData Arc trial, I was sold.

#### Reasons for switching to CData Arc

EDI HQ has is archaic, expensive, slow and difficult to use

---

### RSSBus Connect Review

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Renewables & Environment
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: March 2019
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

RSSBus Connect allowed us to gain more ownership of the integration between HubSpot and Dynamics 365. As our business dynamically changes we can configure settings at a more responsive rate then working months at a time with a 3rd party support like we had before. Support team did an amazing job getting our integration almost turn key. We developed and tested within a month and up and running with the short deadline we had.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Software provided advance configuration and more ownership to the customization that we were not able to get with our previous integrations. Program has a wide variety of supported integrations connectors.

#### Cons

Don't really have much cons. Overall software geared towards a more technical user. Although they are improving there UI often to make it more user friendly, some of the more advance stuff ends up requiring custom coding or working with support.

---

### CData Arc

- Overall rating: 5/5
- Reviewer: Pavlos K.
- Verified reviewer: Yes
- Industry: Arts and Crafts
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

There was a time when the need for AS2 transactions presented itself, and boy was ArcESB there to answer that need. The installation was relatively easy, the tech support when needed was more than helpfull, really on point, extremely polite, the software has not stopped working since the day of the servers first run. No issues at all no matter the file volumes. Hands down the best software out there.

#### Cons

If there would be one thing, that would be that we cannot use search in the AS2 Input or Output tabs in the GUI. Other than that there is nothing not to like!

---

### ArcESB

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Logistics and Supply Chain
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

A lot of connectors and very easy to setup

#### Cons

Right not there is nothing to complain about.

---

### CData Arc

- Overall rating: 5/5
- Reviewer: Kostas D.
- Verified reviewer: Yes
- Industry: Arts and Crafts
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Absolutely love this software. It was purchased for an AS2 EDI transaction need. It was fairly easy to set up and running in the production environment and has never failed working since. It really does everything on it's own once set up. Fantastic software.

#### Cons

We use it on a daily basis all these year and there is nothing not to like so far really!

---

### RSSBus

- Overall rating: 5/5
- Reviewer: Jim A.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 5001-10000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2019
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We use RSSBus primarily as our AS2 server for or EDI connections. I'm started to use some of the other ports such as PGP and PDF as well.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to configure and use the AS2 port. Also another PRO is the amount and types of ports that are available. And they keep adding more with each release. I am finding that I have uses for a variety of the other ports as well.

#### Cons

I honestly don't have any cons at this point. We've been using it for about 6 years.

---

### CData Arc

- Overall rating: 5/5
- Reviewer: Manolis K.
- Verified reviewer: Yes
- Industry: Arts and Crafts
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Well i would like to start by saying that this is indeed overall an excellent software. We had mainly acquired it for AS2 transactions. Then we started "playing" with the various connectors to start automating procedures. It has never failed once working for over 6+ years.

#### Cons

Truly there is nothing not to like about this product.

---

### CData Arc

- Overall rating: 5/5
- Reviewer: Ioannis P.
- Verified reviewer: Yes
- Industry: Arts and Crafts
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This is an amazing software to begin with. It is used mainly for EDI exchange when the need presented for AS2 transactions. It can do so much more! It is now used to automate push and pull files in collaboration with the AS2 port and another feature to send files to email

#### Cons

There is truly nothing to dislike at this point.

---

### RSSBus simplifies and integrates our business with customers and vendors

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2019
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Consistent support from both sales and technical resources.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Interfaces and set-up and simpler than other AS2 EDI service providers, making it easy and scalable to use.

#### Cons

For us, additional connections come through sporadically, would love to explore how we could ramp up for licensing purposed without requiring sales support intervention.

---

### Una piattaforma completa e flessibile per l’integrazione dei dati

- Overall rating: 4/5
- Reviewer: silvio o.
- Verified reviewer: Yes
- Industry: Utilities
- Company size: 2-10 employees
- Product usage: Used weekly for free trial
- Reviewed: October 2026
- Review source details: This review was submitted organically. No incentive was offered

Nel complesso, la mia esperienza con CData Arc è stata positiva. È una piattaforma completa e flessibile per gestire integrazioni, trasferimenti di file e processi EDI. Richiede un po’ di tempo per essere configurata e utilizzata al meglio, ma una volta impostata permette di automatizzare efficacemente molti processi e di gestire i flussi di dati in modo organizzato.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Ho apprezzato soprattutto la flessibilità e la capacità di gestire in modo centralizzato diversi flussi di integrazione e scambio dati. La piattaforma offre numerose opzioni di configurazione e permette di automatizzare i processi, riducendo le attività manuali.

#### Cons

La grande quantità di funzionalità può rendere la configurazione iniziale un po’ complessa. Alcuni aspetti dell’interfaccia potrebbero essere resi più intuitivi per facilitare l’utilizzo quotidiano.

---

### CData Arc

- Overall rating: 5/5
- Reviewer: Evangelos C.
- Verified reviewer: Yes
- Industry: Logistics and Supply Chain
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The AS2 server is used daily in our organization. The server was installed and configured with a lot of ease. When came upon any technical issue the tech teams response was prompt extremely polite and helpful.

#### Cons

That i could not use search in the webui input tab of an AS2 connector. I had to scroll hundreds of lines to find a file for download.

---

### CData Arc

- Overall rating: 5/5
- Reviewer: Aggelos F.
- Verified reviewer: Yes
- Industry: Arts and Crafts
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The ability to have and control all my EDI servers in one installation! The breadth of features is amazing. So many connectors and combinations to use from!

#### Cons

That there is no search for files in the AS2 connector input/output tab!

---

### The Inteliix Group

- Overall rating: 4/5
- Reviewer: Terry B.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Excellent customer value and performance.

#### Cons

Workflow capabilities are bit limited however, not a big restriction.

#### Reasons for switching to CData Arc

Operational cost

---

### Perfect for EDI

- Overall rating: 5/5
- Reviewer: Alec D.
- Verified reviewer: Yes
- Industry: Transportation/ Trucking/ Railroad
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2023
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The EDI development is perfect for an EDI heavy industry, transportation.

#### Cons

The database support with PostgreSQL is behind. It currently does not support using Postgres functions to build out an API.

#### Reasons for choosing CData Arc

Price

---

### CData Arc

- Overall rating: 5/5
- Reviewer: Konstantinos H.
- Verified reviewer: Yes
- Industry: Arts and Crafts
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Amazing software. We now have all of our EDI needs met under one installation. SFTP, AS2, Rosetta NET!!!

#### Cons

We use this software daily and there nothing not to like!

---

### CData Arc

- Overall rating: 5/5
- Reviewer: Sotiris K.
- Verified reviewer: Yes
- Industry: Arts and Crafts
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Really top tier software. We use it mainly for the AS2 protocol. Relatively easy to set up and running. User friendly interface. Never ever had a bad day with this software.

#### Cons

There is truly nothing to not like at this point!

---

### RSSBus Connect Review

- Overall rating: 5/5
- Reviewer: Dave K.
- Verified reviewer: Yes
- Industry: Wholesale
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2019
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

The best thing about running our own AS2 server with great support is the cost savings we have expreince of using SPS Commerce.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The software is very powerful and it translates all of our invound EDI documents to a standardized XML file that we then translate back into a format our system understand. The interface is good and the support has been excellent.

#### Cons

Every EDI connection is representd on one design view. it can be a little messy when you have a lot of trading partners.

---

### CData Arc, a fantastic product!

- Overall rating: 5/5
- Reviewer: Konstantinis T.
- Verified reviewer: Yes
- Industry: Arts and Crafts
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EDI exchange has become a piece of cake.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like having all my EDI needs met under one installation. Managing SFTP, AS2! and even Rosetta!!

#### Cons

There is nothing to add in this section as it works tirelessly 24/7.

---

### Excellent Software

- Overall rating: 5/5
- Reviewer: Denise C.
- Verified reviewer: Yes
- Industry: Logistics and Supply Chain
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Great service, great product and will continue to work with CData.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Setting up file transfer connection in any format is easy. When I do have issues, support is amazing.

#### Cons

No communication when pricing changes. Because I am 3rd party with several customers the pricing is not reliable and the jump can be high. There might be more features, but not always needed

#### Reasons for choosing CData Arc

At the time, cost and the simplicity of the software

---

### CData

- Overall rating: 5/5
- Reviewer: Lefteris V.
- Verified reviewer: Yes
- Industry: Arts and Crafts
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The technical support team was fabulous. Really helpful, on the spot and extremely polite!

#### Cons

That we need a license upgrade to add more ports.

---

### Awesome Product and Extremely quick support.

- Overall rating: 5/5
- Reviewer: Sayeed B.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2020
- Review source details: This review was submitted organically. No incentive was offered

Both support and Sales have above and beyond to help us during a ransomeware attack.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We choose this software over other brands because it was easy to use and support was just awesome.

#### Cons

We did not find anything we did not like.

#### Reasons for choosing CData Arc

Price, Ease of Use and Stupid simple interfaces with great support.

---

### Outstanding Product and Service

- Overall rating: 5/5
- Reviewer: Ben T.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2020
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Not only is it easy to use and navigate, but it is reliable and easy to track. We went from having multiple servers to handle multiple file transfer tools, to having just ArcESB and keeping everything all in one place. The support cannot be beat.

#### Cons

Our only Con is that we did not get the product sooner.

#### Reasons for switching to CData Arc

We had reliability issues and to navigate through the tool was very difficult. It also could not handle our volume.

---

### Easy-to-Use, Lots of Functionality, and Reliable

- Overall rating: 5/5
- Reviewer: Spencer B.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: November 2018
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

RSSBus Connect allowed us to easily automate MFT operations to quickly deliver important files to our customers. We have been very pleased with the ease-of-use and abilities of the product. We intend to expand our usage into areas such as EDI translation in the coming months.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

RSSBus Connect is easy to setup and provides a wide variety of supported integration options.

#### Cons

The wide variety of integration options can make choosing the best option challenging if you do not have a specific goal in mind. The support team is excellent at providing guidance on new projects though.

---

### Easy to use GUI driven software

- Overall rating: 5/5
- Reviewer: Greg B.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

A lot of options to choose from. Everthing from SFTP to AS2

#### Cons

I would be nice to have more security features to lock it down really tight for compliance.

## More reviews

[Next reviews](https://www.softwareadvice.com/product/78702-CDataArc/reviews/?page=2)

---

CData Arc Reviews, Pros and Cons - 2026 Software Advice