# Salesforce Starter Software Reviews, Demo & Pricing - 2026 > Review of Salesforce Starter Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/82914-Salesforce-Starter --- [Home](https://www.softwareadvice.com/) / [Contact Management Software](https://www.softwareadvice.com/crm/contact-management-comparison/) / Salesforce Starter Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/82914-Salesforce-Starter/reviews/)[Alternatives](https://www.softwareadvice.com/product/82914-Salesforce-Starter/alternatives/) # Salesforce Starter 2026: Benefits, Features & Pricing Wondering if Salesforce Starter is right for your organization? Our Contact Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Salesforce Starter 4.4 [(224)](https://www.softwareadvice.com/product/82914-Salesforce-Starter/reviews/) Pricing Starting at $25.00 per month ### About Salesforce Starter Salesforce Starter is a comprehensive CRM suite designed for growing businesses. It provides essential marketing, sales, service, and commerce tools in a unified platform. Salesforce Starter enables users to organize customer data, manage relationships, and gain valuable business insights. Its dynamic email marketing and analytics capabilities allow users to nurture prospect and customer connections with customizable email templates. The suite's segmentation features unify customer data across marketing, sales, and service, enabling personalized communications. The sales process streamlined with deal management tools and customer service features, including case management and escalation, help ensure efficient issue resolution. For businesses looking to establish an online presence, Salesforce Starter offers a storefront builder with drag-and-drop design tools and built-in merchandising and commerce analytics. The all-in-one CRM solution provides growing companies the essential functionality they need to find new leads, win deals, and sell online, all from a centralized platform. Wondering if Salesforce Starter is right for your organization? Our Contact Management Software selection experts can help you in 15 minutes or less. ## Salesforce Starter User Interface ## Popular Salesforce Starter Alternatives Main Product Salesforce Starter 4.4 [(224)](https://www.softwareadvice.com/product/82914-Salesforce-Starter/reviews/) Ratings Breakdown - 4.03Ease of use - 3.96Value for money - 4.08Customer support - 4.21Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) 4.4 [(18785)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Ratings Breakdown - 3.99Ease of use - 4.05Value for money - 4.13Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/) 4.5 [(4463)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/) Ratings Breakdown - 4.38Ease of use - 4.29Value for money - 4.39Customer support - 4.36Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) 4.3 [(6977)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.29Value for money - 4.08Customer support - 4.27Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [Bigin by Zoho CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/) 4.7 [(731)](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.73Value for money - 4.49Customer support - 4.50Functionality Pricing Starting at $7.00 per year Get Price Alternative Product [Kylas Sales CRM](https://www.softwareadvice.com/marketing/kylas-profile/) 4.8 [(596)](https://www.softwareadvice.com/marketing/kylas-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.79Value for money - 4.80Customer support - 4.69Functionality Pricing Starting at $250.00 per month Get Price ## Salesforce Starter Pricing and Plans Starting price: $25.00 per month Free Trial Free Version Starter $25.00 per user, per month Plan includes: - Build Real-Time Reports and Dashboards - Customer Support - Organize Customer Data - Sync With Tools - Track Sales Processes - Email Marketing - Customer Service Pro $100.00 per user, per month Plan includes: - Real-Time Chat - Customization and Automation - Sales Quoting and Forecasting - Access to AppExchange Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Salesforce Starter Features - Popular features found in Contact Management Calendar/Reminder System CRM Customizable Fields Lead Capture Prospecting Tools Sales Forecasting Sales Pipeline Management Segmentation Shared Contacts Tagging - More features of Salesforce Starter A/B Testing Account Alerts Account Management Activity Dashboard Activity Tracking Alerts/Escalation Alerts/Notifications Appointment Management Appointment Scheduling Calendar Management Calendar Sync Call Center Management Call Logging Campaign Analytics Campaign Management Campaign Scheduling CAN-SPAM Compliance Catalog Management Chat/Messaging Click Tracking Client Management Collaboration Tools Commenting/Notes Commission Management Communication Management Contact Database Contact Management Customer Database Customer Engagement Customer Journey Mapping Customer Management Customer Segmentation Customizable Branding Customizable CTAs Customizable Forms Customizable Reports Customizable Templates Dashboard Data Import/Export Data Synchronization Deal Management Document Storage Drag & Drop Drip Campaigns Dynamic Content Electronic Signature Email Campaign Management Email Management Email Marketing Email Templates Email Tracking Engagement Tracking Event Triggered Actions Field Sales Management Forecasting For Insurance Industry For iPad Devices For Mac Devices For Real Estate For Real Estate Agencies For Small Businesses For Startups GDPR Compliance Generative AI Health Score Interaction Tracking Internal Chat Integration Knowledge Base Management Knowledge Management Landing Pages/Web Forms Lead Generation Lead Management Lead Nurturing Lead Qualification Lead Segmentation Lead Verification/Validation List Management Marketing Automation Marketing Calendar Mobile Access Mobile Optimization Monitoring Multi-Campaign Multi-Channel Communication Multi-Channel Marketing Onboarding Opportunity Management Order Management Performance Metrics Personalization Pipeline Management Predictive Analytics Preview Functionality Property Management Proposal Generation Queue Management Quotes/Estimates Real-Time Analytics Real-Time Data Real-Time Reporting Referral Tracking Reminders Reporting/Analytics Reporting & Statistics Revenue Management ROI Tracking Sales Activity Management Sales Analytics Sales Reports Sales Trend Analysis Search/Filter Self Service Portal Shopping Cart Social Media Integration Source Tracking Support Ticket Management Support Ticket Tracking Survey/Poll Management Task Management Template Management Templates Territory Management Third-Party Integrations Ticket Management Usage Tracking/Analytics Web-based Deployment Website Management Win/Loss Analysis Workflow Management ## Salesforce Starter Integrations Zapier Integration rated undefined from -1 review ActiveCampaign Integration rated undefined from -1 review Nicereply Integration rated undefined from -1 review Dropbox Sign Integration rated undefined from -1 review Dropbox Business Integration rated undefined from -1 review Docusign Integration rated undefined from -1 review See all 8 integrations ## Salesforce Starter User Reviews Overall Rating 4.4 Ratings Breakdown 5 56% 4 33% 3 8% 2 3% 1 1% Secondary Ratings Ease of Use 4.0 Value for money 4.0 Customer support 4.1 Functionality 4.2 Kenneth T. Verified reviewer Oil & Energy 501-1000 employees Used daily for more than 2 years Review source Reviewed March 2022 Using Salesforce is incredibly easy for my team 5 This was an awesome experience and an essential for an organization hoping to more readily attract and hold clients on the web Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: I truly like how Salesforce is the most incredible in its industry and offers extraordinary CRM programming. It is ideally suited for connecting with potential clients in view of their past interest in the organization as well as what they would require to remain drawn in and retained. I love the manner in which you can modify it and it mechanizes each thing so extraordinary from messages to calls its incredible. Cons: When first starting to use Salesforce, it can seem overwhelming. The pages feel extremely crowded when you don't know where to look for something because there is an abundance of information. Salesforce becomes easier to use with more experience, yet for new clients there may be a learning curve. Reasons for choosing Salesforce Starter Once you find your way around the platform it is the best overall option on the market Read More TW TAMMY W. Verified reviewer Consumer Goods 2-10 employees Used weekly for less than 12 months Review source Reviewed January 2025 Scalable CRM solution 5 Overall, a great experience with Salesforce Starter. It is a scalable CRM solution to help grow your business. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love the ability for Salesforce Starter to be customized and suggest actions that help our business be more efficient. Cons: There is a bit of a learning curve, but it does have a user-friendly design. Reasons for choosing Salesforce Starter We chose Salesforce Starter as it was more robust and a trusted company. Read More PB Phoebe B. Verified reviewer Executive Office 51-200 employees Used monthly for less than 6 months Review source Reviewed January 2026 Payroll Administrator 3 Overall experience was okay and easy to navigate. I used Salesforce as a backup person for the accounting team. Ratings Breakdown 3 Ease of use 3 Value for money 2 Customer support 3 Functionality Pros: I did not use Salesforce very long due to transitioning to another employer, but I recall it being easy to navigate. Cons: I do not recall anything I did not like about Salesforce... However, I remember the Salesforce support team was not too great. Response was time consuming. Read More KV Kaitlyn V. Verified reviewer Apparel & Fashion 2-10 employees Used daily for less than 12 months Review source Reviewed August 2022 Just right for small business 5 Being a small business we need a CRM that won't break the bank. We need to keep every customer we have, so the customer experience is paramount. We need to get as much information out of every sale and customer interaction as we can, and we need to accelerate sales. Salesforce essentials has done all of this for us. There are things that I would improve. Ratings Breakdown 3 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: Salesforce Essentials is more affordable than standard Salesforce and still has what I need in a CRM. I get work done faster, sell faster, and make our customer experience amazing. I set up a customized self service portal and set particular concerns or questions to be sent to a specific person. This means that if for example a customer asks if a garmet can be altered, they're directed to our seamstress instead of directed to me and then transfered to our seamstress. Salesforce essentials records and tracks my calls and emails meaning I no longer have to. I have gained more information about leads, where they come from and why they choose us. Cons: Sometimes it can be hard to find the data I'm looking for. It's not easy to find or get invoices. Customer care wasn't very helpful although I did try to make contact during a very busy time of day. I was still disappointed.. This is the essentials version of Salesforce so obviously the features aren't as robust. Reasons for choosing Salesforce Starter I already had my mind set on Salesforce essentials but I wanted to compare it with other options. Salesforce essentials had the right ratio of features and price. Reasons for switching to Salesforce Starter Salesforce was actually recommended by a customer who was also a small business owner. She showed me her Salesforce setup and immediately wanted to switch. After browsing plans I decided the essentials version was right for us! Read More VR Verified Reviewer Marketing and Advertising 5001-10000 employees Used weekly for less than 2 years Review source Reviewed February 2023 Salesforce Essentials: The All-in-One Solution for Small Businesses 5 Salesforce Essentials is generally well-regarded as a powerful and comprehensive platform for managing customer relationships, sales, and marketing automation. It offers a range of tools and features, and can be highly customizable to fit the specific needs of businesses of various sizes. That being said, as with any software, there can be a learning curve and potential downsides to consider, such as cost and configuration complexity. Overall, Salesforce Essentials is a valuable tool for businesses looking to streamline their operations and grow their customer base. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: All-in-one platform with CRM, sales and marketing automation, and customer service tools.Easy-to-use interface, even for non-technical users.Mobile app for on-the-go access.Highly customizable to fit specific business needs.Scalable to accommodate business growth.Integrates with other business tools.Offers strong customer support options. Cons: Can be expensive, especially with additional features or users.Some users may experience a learning curve with the software.Advanced features may not be available in lower-priced plans.Configuration and customization can be complex.Requires a stable internet connection.Reporting functionality may be limited for some users.Additional fees may apply for advanced features beyond the base subscription cost. Reasons for switching to Salesforce Starter For Easy-to-use interface and more integration options. Read More CG Clayton G. Verified reviewer Financial Services 51-200 employees Used daily for more than 2 years Review source Reviewed December 2021 Great product, hard to tailor to companies specifically due to the complex algorithms. 3 I have over 5 years of experience with Salesforce, we used it when I was a production designer for a print and graphics firm. We loved it, but yet we experienced some of these same hardships in this company I am with now, the transition and tailoring to what we do specifically is just not there. It is up to us as employees to make the software work the most productive for us, and that should not be expected from us when we have sales and other projects to handle ourselves. Ratings Breakdown 3 Ease of use 3 Value for money 3 Customer support 5 Functionality Pros: There are endless possibilities on what you can do, and what you can achieve with this product. The AI software is a great tool if you are able to use it. Cons: Too complex on tailoring the software, I feel like a simple request would take months to get accomplished. I noticed for someone with Salesforce experience myself, our transition from BNTouch to Salesforce was seamless, but many of my co-workers were left in the dark and felt like they had a lack of training provided from your team when we launched this new software. Reasons for choosing Salesforce Starter We did not choose Salesforce, we went with BNTouch again. We only use salesforce for tracking data now, not as a CRM or sales tool. Reasons for switching to Salesforce Starter We made the switch to add more features, and ended up switching back to BNTouch for the simple user friendly convenience, and the straight forward aspect of it for email campaigns, marketing, etc. Salesforce has BNTouch beat on complexity, but BNTouch seems to be more productive overall. Read More Rick K. Verified reviewer Construction 2-10 employees Used weekly for more than 2 years Review source Reviewed October 2023 Salesforce Esentials is a core part of our business 5 It's been great. We've been super happy with it and my personal favorite part is being able to do so much from my phone. I remember the days of having to wait to get in front of a computer to update your database and that's just not the case any longer. Ratings Breakdown 5 Ease of use 5 Functionality Pros: We've been using Salesorce Essentials for years. It's been part of the reason we've been able to stay so organized. Cons: We use it a great deal on our phones and so we've had to train a few of our older employees how to use it. It's not a con or a negative, just something that was a pain point. Reasons for switching to Salesforce Starter We are always trying new programs but keep coming back to Salesforce. Sometimes we will have a few employees try a new software for a few days or weeks to see if we like it. Read More Naomi B. Verified reviewer Retail Self-Employed Used monthly for more than 2 years Review source Reviewed July 2021 If you are seriously committed to growing your business AND have the funds, it’s great! 4 Extremely helpful and a semi-done for you type app! Baby start up companies I would probably steer them away, just so they don’t get overwhelmed in debt and finances immediately; they might have a better chance of reaching that ‘Fortune 500’ status if they so desire! Ratings Breakdown 5 Ease of use 3 Value for money 5 Customer support 5 Functionality Pros: It can do almost anything you need or want it to, very well at that. As many softwares, the restrictions on certain tools lessen with the more money spent. Cons: The prices are outrageous. As a small business owner; it is a horribly large pill to swallow to pay that steep of pricing- especially as you are beginning your journey of entrepreneurship! Is it worth it though? Yes. Reasons for choosing Salesforce Starter I’ve actually used both with two different nonlinear e-commerce stores of mine. They each have different perks and different cons! Bigin is less pricey but does not offer as many tools as Salesforce Essentials! Read More JL Judith L. Verified reviewer Automotive 2-10 employees Used daily for less than 2 years Review source Reviewed May 2025 friendly and easy 5 it is good, I like it but it is pricely. specially when you are just starting your business. it is a good tool, though Ratings Breakdown 5 Ease of use 3 Value for money 5 Customer support 5 Functionality Pros: easy and friendly, they have a training guide that helps to set up and understand the system. Cons: its pricely, comparing with others. but it is clear and easy to work with specially when having new team members. Read More LH Liz H. Verified reviewer Non-Profit Organization Management 11-50 employees Used weekly for less than 12 months Review source Reviewed September 2025 Salesforce is OK 4 I think it does its job if you need it to track people and stats and create campaigns and connect with certain campaigns. Ratings Breakdown 3 Ease of use 3 Value for money 4 Customer support 3 Functionality Pros: I used salesforce to track candidates and families for a non profit organization. I liked that it allowed you to enter thorough data about each person and family so that all of their stats are in one place. Cons: I didn't like that it was not intuitive. I needed someone to introduce me and walk me through before I was able to use it on my own. Read More Showing 1 - 10 of 224 Reviews [See All Reviews](https://www.softwareadvice.com/product/82914-Salesforce-Starter/reviews/) ## Salesforce Starter Popular Comparisons [Salesforce Sales Cloud vs Salesforce Starter](https://www.softwareadvice.com/compare/2764-Salesforce/vs/82914-Salesforce-Starter/)[HubSpot CRM vs Salesforce Starter](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/82914-Salesforce-Starter/)[Zoho CRM vs Salesforce Starter](https://www.softwareadvice.com/compare/82914-Salesforce-Starter/vs/392464-zoho-crm/)[Bigin by Zoho CRM vs Salesforce Starter](https://www.softwareadvice.com/compare/82914-Salesforce-Starter/vs/392397-bigin-by-zoho-crm/)[Kylas Sales CRM vs Salesforce Starter](https://www.softwareadvice.com/compare/82914-Salesforce-Starter/vs/216694-kylas/)[Ploomes CRM vs Salesforce Starter](https://www.softwareadvice.com/compare/82914-Salesforce-Starter/vs/449937-Ploomes/)[Dynamics 365 vs Salesforce Starter](https://www.softwareadvice.com/compare/82914-Salesforce-Starter/vs/106335-Dynamics-365/)[Pipedrive vs Salesforce Starter](https://www.softwareadvice.com/compare/82914-Salesforce-Starter/vs/321306-pipedrive/)[Mailchimp vs Salesforce Starter](https://www.softwareadvice.com/compare/82914-Salesforce-Starter/vs/111921-mailchimp/) [Compare All Alternatives](https://www.softwareadvice.com/product/82914-Salesforce-Starter/alternatives/) ## Other Top Recommended Contact Management Software [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) **4.4** (18785) Recently recommended **116** times [Topline OS](https://www.softwareadvice.com/crm/topline-profile/) **5.0** (12) Recently recommended **51** times [LeadSquared](https://www.softwareadvice.com/crm/leadsquared-profile/) **4.3** (167) Recently recommended **46** times [Thryv](https://www.softwareadvice.com/crm/thryv-profile/) **4.2** (526) Recently recommended **43** times Stuck Between Options? 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