# Chameleon Software Reviews, Demo & Pricing - 2026 > Review of Chameleon Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/82962-Chameleon --- [Home](https://www.softwareadvice.com/) / [Customer Success Software](https://www.softwareadvice.com/customer-success/) / Chameleon Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Chameleon 2026: Benefits, Features & Pricing Wondering if Chameleon is right for your organization? Our Customer Success Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Chameleon 3.9 [(10)](https://www.softwareadvice.com/product/82962-Chameleon/#reviews) Pricing Starting at $279.00 per month ### About Chameleon Chameleon is a digital adoption platform for building and publishing customizable product tours and surveys to aid with client website onboarding. Installation is carried out with low code requirements, or through integration with JS Snippet, a Google Tag Chrome extension, or Segment. The platform provides a controllable user experience (UX) over the already existing interface that allows users to see what they are building in real time. The editor tool provides advanced styling options and custom cascading style sheets (CSS). Chameleon enables users to watch the creation of a tour or survey in real time, including a full preview and test option, before final publication. Editing and updating can be carried out at any point after publication. Chameleon can measure and track the performance of a tour or survey through A/B testing, multi-variant testing and impact reporting. Analytics reports will identify what engages and converts users into leads through net promoter score (NPC) and customer satisfaction (CSAT) ratings, and sends the data to an already existing user stack through integrations with platforms such as Intercom, Hubspot, and Mixpanel. Tooltips can also be designed an... d managed within the Chameleon platform. Wondering if Chameleon is right for your organization? Our Customer Success Software selection experts can help you in 15 minutes or less. ## Chameleon User Interface ## Popular Chameleon Alternatives Main Product Chameleon 3.9 [(10)](https://www.softwareadvice.com/product/82962-Chameleon/#reviews) Ratings Breakdown - 3.60Ease of use - 3.63Value for money - 3.50Customer support - 4.0Functionality Pricing Starting at $279.00 per month Get Price Alternative Product [GUIDEcx](https://www.softwareadvice.com/hr/guidecx-profile/) 4.7 [(64)](https://www.softwareadvice.com/hr/guidecx-profile/#reviews) Ratings Breakdown - 4.63Ease of use - 4.72Value for money - 4.92Customer support - 4.48Functionality Pricing Available upon request Get Price Alternative Product [Thought Industries](https://www.softwareadvice.com/lms/thought-industries-profile/) 4.5 [(80)](https://www.softwareadvice.com/lms/thought-industries-profile/reviews/) Ratings Breakdown - 4.21Ease of use - 4.38Value for money - 4.38Customer support - 4.20Functionality Pricing Available upon request Get Price Alternative Product [Intercom](https://www.softwareadvice.com/crm/intercom-profile/) 4.5 [(1133)](https://www.softwareadvice.com/crm/intercom-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 3.99Value for money - 4.27Customer support - 4.38Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Rocketlane](https://www.softwareadvice.com/customer-success/rocketlane-profile/) 4.7 [(127)](https://www.softwareadvice.com/customer-success/rocketlane-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.60Value for money - 4.73Customer support - 4.57Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [Product Fruits](https://www.softwareadvice.com/saas-management/product-fruits-profile/) 4.7 [(89)](https://www.softwareadvice.com/saas-management/product-fruits-profile/reviews/) Ratings Breakdown - 4.60Ease of use - 4.68Value for money - 4.83Customer support - 4.62Functionality Pricing Starting at $111.00 per month Get Price ## Chameleon Pricing and Plans Starting price: $279.00 per month Free Trial Free Version Basic $279.00 flat rate, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Chameleon Features - Popular features found in Customer Success Customer Engagement Onboarding Reporting/Analytics Usage Tracking/Analytics - More features of Chameleon Alerts/Notifications API Audience Targeting Contextual Guidance Customer Experience Management Customer Segmentation Customizable Branding Customizable Fields Customizable Templates Employee Onboarding Event Triggered Actions In-App Training Interactive Content Launch Management Multi-Language Performance Metrics Reporting & Statistics Self Service Portal Self Service Tools Survey/Poll Management Surveys & Feedback Third-Party Integrations Training Management User Onboarding Visual Analytics Workflow Management ## Chameleon Integrations Mixpanel Integration rated undefined from -1 review Calendly Integration rated undefined from -1 review Customer.io Integration rated undefined from -1 review Heap Integration rated undefined from -1 review Segment Integration rated undefined from -1 review Stripe Integration rated undefined from -1 review See all 19 integrations ## Chameleon User Reviews Overall Rating 3.9 Ratings Breakdown 5 30% 4 50% 3 10% 2 0% 1 10% Secondary Ratings Ease of Use 3.6 Value for money 3.6 Customer support 3.5 Functionality 4.0 Have you used Chameleon and would like to share your experience with others? Sarah H. Verified reviewer 51-200 employees Used monthly for less than 12 months Review source Reviewed December 2017 We use Chameleon to set up in-app tours for new product releases on our software 3 Ratings Breakdown 3 Ease of use 4 Functionality Pros: I like all the different functionalities and how you can link to videos and links. The customizations of the messages are great as well. Cons: It's kinda hard to use and a little frustrating when you need to be on the webpage the tour will be on. Also, I wish there was a way to hide the chameleon icon on the software. Read More VR Verified Reviewer Government Administration 201-500 employees Used daily for more than 2 years Review source Reviewed February 2022 Especially for animal control agencies who have in-house IT personnel 4 We were using 10-year old software that was falling apart. It was a tough sell on the cost but this software will last a long time. Just be prepared to handle most challenges in-house. Ratings Breakdown 3 Ease of use 3 Value for money 2 Customer support 3 Functionality Pros: It is fully customizable if you have the time; it has almost all of the features needed to be successful; the week of live onboarding helped sell staff on using the database Cons: Customization requires an IT professional; it is very expensive; it's not as intuitive as some other shelter software; specialized reports require an IT professional; reaching their help desk is incredibly challenging Reasons for choosing Chameleon More robust features for animal control agencies Reasons for switching to Chameleon Our old database was becoming useless and corrupting data Read More CR Chris R. Verified reviewer Non-Profit Organization Management 11-50 employees Used daily for more than 2 years Review source Reviewed August 2022 Beware! Predatory, sneaky pricing 1 It wasn't until after we tried to leave that they continue to try and beg us to stay and keep pointing to the blog where they explain their pricing. Ratings Breakdown 1 Ease of use 1 Value for money 3 Customer support 1 Functionality Pros: It has a lot of cool features and was relatively easy to implement. It's a bit clunky to get started but otherwise easy to use. Cons: Chameleon uses their code snippet to search out any user, that has ever been in your database and counts them in the monthly user count. We were charged for 5,000 users while still implementing in beta. Literally we had 2 people working on this and they charged us for 5,000. They simply point to a blog where they indicated that these users "might" login and so they have to plan for that. If you have a static user set then you won't have any problem. But if you plan to use this like we did, to guide new users to determine if the software is for them, why would you pay for these users in perpetuity when they will never login again. Read More GP George P. Verified reviewer Construction 1001-5000 employees Used daily for less than 2 years Review source Reviewed May 2024 Chameleon Has Been a Great and Customizable Solution 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The capabilities of Chameleon has been excellent. Chameleon is easy to use. Cons: Chameleon has flawless features. No challenges at all. Read More VR Verified Reviewer Real Estate 2-10 employees Used daily for free trial Review source Reviewed February 2019 Who Knew Email Could Get So Complicated? 4 I'd hoped to integrate some animated gifs into some emails using the platform, but couldn't spend the amount of time needed to figure it out with the substantial learning curve. Big companies with dedicated graphic designers? YOU'LL LOVE THIS. Small business? Keep looking. Ratings Breakdown 1 Ease of use 3 Value for money 3 Customer support 4 Functionality Pros: If you have a 90 minute block of time to sit down and really dig in using all the tools, you will end up with a very pro looking email or newsletter. As good as any you'll see in any inbox. Cons: Who has 90 mins. for this, espsecially in light of the complex user interface? They provide templates, but navigating around the various elements is not intuitive at all. They could take a lesson from Canva and strip back the toolset so that users in their price range ($0-20/month i.e. solopreneurs and very small biz) could actually get something done. The interface looks like Adobe Photoshop! Too much. Read More fz flora z. Verified reviewer Government Administration 5001-10000 employees Used daily for more than 2 years Review source Reviewed November 2019 review of Chameleon 4 All of users are satisfied with Chameleon that makes our work more effective and efficient. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Chameleon has the very strong tracking function for animals, kennel, license, field, clinic, donor, and etc. It is able to cover all our business flow. Cons: Chameleon mapping is making us painful. Probably it is caused by our GIS data rather than the software itself. Read More CF Crystal F. Verified reviewer Law Enforcement 501-1000 employees Used daily for less than 12 months Review source Reviewed January 2020 Chamaeleon review 5 Overall This product is very effective in inputting all data for each case making tickets setting up citations and overall general communication within the team Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like most about this product why is that it’s allowed for all officers to communicate on the platform and update cases on a daily basis as well as organize all data input Cons: The least I like about it was some glitches in the system more editing tools as well as different upgrades to improve being more efficient timeframe with the effectiveness of the system Read More Nm Nicole m. Hospitality 201-500 employees Used daily for more than 2 years Review source Reviewed November 2017 Chameleon is great! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Very easy to use. Anytime we have questions or need some additional training customer service is always available and willing to help. Read More VR Verified Reviewer Retail Self-Employed Used daily for less than 6 months Review source Reviewed April 2019 No customer support 4 Ratings Breakdown 4 Ease of use 3 Value for money 1 Customer support 4 Functionality Pros: Easy to use on-boarding / app cues software, gives you an easy way to solve small UX-problems. Cons: Unresponsive customer support. Tried to reach out multiple times without answer. Read More CB Clément B. Verified reviewer Financial Services 2-10 employees Used weekly for less than 6 months Review source Reviewed January 2023 Chameleon review 4 Ratings Breakdown 5 Ease of use 5 Functionality Pros: It's fully customizable and has excellent functionality, message customizations are also available and it is able to cover all our business flows Cons: It is difficult to use, it often takes days and days to get it right Read More Showing 1 - 10 of 10 Reviews ## Other Top Recommended Customer Success Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4081) Recently recommended **10** times [TenForce](https://www.softwareadvice.com/cms/tenforce-profile/) **4.1** (7) Recently recommended **1** times [ChorusCX](https://www.softwareadvice.com/customer-experience/encore-workforce-optimization-profile/) **5.0** (1) Recently recommended **1** times [Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/) **4.5** (3055) Recently recommended **0** times Stuck Between Options? 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