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> Reviews of Jane. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Jane is a good fit for you!

Source: https://www.softwareadvice.com/product/86099-Jane-App/reviews

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Jane Reviews

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[Overview](https://www.softwareadvice.com/product/86099-Jane-App/)

Reviews

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# Jane Reviews

## Reviews Summary

## Overall Rating

4.8

* * *

## Ratings Breakdown

5

(435)

4

(62)

3

(11)

2

(4)

1

(3)

## Secondary Ratings

Ease-of-use

4.6

Customer Support

4.8

Value for money

4.7

Functionality

4.6

* * *

### Pros

"Appointment scheduling, online booking, charting, billing, and reporting are all integrated into one platform, which helps streamline daily operations."

"Consistently incredible customer service. When I have a question about how to do something such as set-up an employees commission rate or process a refund, their email replies are thorough and even included embedded videos to help me see exactly what to do."

"The platform has improved scheduling efficiency, patient booking, documentation, and clinic administration."

### Cons

"Additionally, the virtual session (telehealth) feature occasionally had issues with video or audio quality, which could disrupt sessions."

"We have had some problems with the virtual appointment features within the app, often finding that we are missing sound or video on one end or the other."

"The Accounts Receivable report is very hard to navigate, and when you choose an account to investigate, it takes you to all outstanding balances with no way to filter the age of the charges."

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Jane Reviews, Pros and Cons - 2026 Software Advice