About Betterworks

Betterworks is a performance enablement solution that closes the loop between people, strategy and performance across the enterprise. With Betterworks, teams throughout the organization can align and focus on what matters most.


Read More

Supported Operating System(s):

18 Reviews of Betterworks

Average User Ratings

Overall

3.89 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

4.0

Functionality

3.5

Ratings Snapshot

5 stars

(7)

7

4 stars

(6)

6

3 stars

(3)

3

2 stars

(0)

0

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 18 results

October 2019

User Profile Picture

Matt "Griff" from Vertiv Co

Verified Reviewer

Company Size: 10,000+ employees

Industry: Electrical/Electronic Manufacturing

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

October 2019

Goal Tracking and Alignment

We attempted to implement this kind of process in another software that was not purpose built for tracking goals. This software is definitely an investment for an organization that wants to see true alignment and progress.

Pros

This allows for a comprehensive top to bottom alignment of organizational goals. You can track everyones progress, pending they update it appropriately.

Cons

Not always the most intuitive to use and training is required. When goals go past due you cannot delete them if they had become irrelevant, you have to go in and edit them heavily.

Reasons for Switching to Betterworks

It was not meant for goal tracking but product and marketing management.

January 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

January 2018

The best tool I've seen for managing OKRs

Pros

Provides exceptional visibility into the OKRs of large organizations, making it easy to align on strategies with other sibling orgs within the greater org.

Cons

UI can be non-intuitive sometimes. Lack of consistency between different UI views, leads to user confusion. Some more walk-thru wizards would help.

May 2021

User Profile Picture

Alison from University of Phoenix

Verified Reviewer

Company Size: 5,001-10,000 employees

Industry: E-Learning

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

May 2021

Betterworks makes me a better worker!

My overall experience using Betterworks has been great!

Pros

I like that I'm able to track my goal progress and also connect with my team members and see what their goals are.

Cons

The thing I like least is that it has a lot of functionality that I really don't know how to use 100% yet.

Response from Betterworks

Replied May 2021

Thanks Alison for your review. We're so happy that your experience has been so great! As for the additional functionality, we'd be more than happy to walk you through those features.

April 2021

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

2.0

Functionality

2.0

April 2021

Good Bones, Needs Help with Execution and Support

Betterworks has increased transparency and has helped facilitate goal setting across the firm. Our executive team likes the level of detail that they can see the entire organization from. Calibration has been helpful for our talent management.

Pros

The ability to see how objectives all align together gives a great overview of the org and how each objective fits into the broader picture. Conversations can be used to run some useful cycles. The philosophy of transparency is a positive. Overall theyve got a good platform but it is not polished and they need to think through some design choices more extensively.

Cons

Pretty buggy, poor user UI communication, poor technical support. We had pointed out to our support and sent videos of reproducible errors in core functions of the system (pressing save would not save, these kinds of things) and it takes them 6 months of us pushing them for anything to be done. The UI leaves the user guessing on the details in a lot of places or simply does things but doesnt notify the user that it is doing those things. In general support tickets seems to get passed up to the technical team which then acts a black hole from which no support ever emerges again.

April 2021

Nicole from Nevro

Company Size: 501-1,000 employees

Industry: Medical Devices

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

April 2021

Performance Management with Ease

The customer support is OUTSTANDING.

Pros

I enjoy working this is software the system is easy to understand.

Cons

I would to see additional functions available with reporting and with the 9 box.