Dropbox Business vs Google Docs

RATING:

4.5

(21535)

Dropbox Business has 21535 reviews and a rating of 4.53 / 5 stars vs Google Docs which has 28111 reviews and a rating of 4.71 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 15, 2024
February 15, 2024
Pros/Cons
  • Pros

  • Dropbox is pretty good about storage and pricing for that storage. Pretty easy to share files to co-workers and give share permissions.
  • This product is easy to setup and use which make sit great as far as training goes. It can be used as a cloud data repository, shared and has great logging as to who did what and when.
  • Cons

  • Constantly changing UX - sometimes for the better, sometimes for the worse. Suffers from a bit of UX identity crisis.
  • I was a team of one in the beginning and i still had to pay a ridiculous $75/month just to use it for myself.
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  • Pros

  • We love the fact that we can create documents that we can share with other community partners and know that it is safe and confidential if needed.
  • I love using Docs and being ensured that my work is not going anywhere. Being able to pop in and pick up on projects from home, on my phone, tablet etc is super nice.
  • Cons

  • I am concern about security and data breaches. If your data will be leaked or someone else gets access to your document, it will be a disaster.
  • Sometimes I feel some other party may have access to your files, or restricted access can be breached especially when you see more scary news.
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Pricing Range
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$
$
$
$
$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2022

Advisor Recommendations

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos