Google Docs

RATING:

4.7

(28111)

About Google Docs

Google Docs is a web-based document management application designed to help users create and edit documents in real-time. The platform allows employees to collaborate with internal and external stakeholders, add comments and access custom templates for resumes and project reports via a unified portal. Google Docs offers a variety of features such as activity tracking, data export, document generation, file sharing, secure data storage, project management and more. It enables professionals to format text and paragraphs, embed photos, add links and modify fonts. Additionally, it lets managers highlight text, accept or reject suggestions and interact with other users using the chat functionality. Google Docs is available to users for free and on monthly subscriptions. Su...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Google Docs Pricing

Professional office suite with 30GB storage

Starting price: 

$6.00 per month

Free trial: 

Available

Free version: 

Available

Google Docs file

Google Docs Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Google Docs

1 - 5 of 27,984 Reviews

Sarah

1,001 - 5,000 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed October 2021

Docs in K-12

User Profile

Olga

Verified reviewer

E-Learning, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Great alternative to online blackboards and note-taking apps!

It is just "Oh my goodness!" Stupid simple and immensely inspiring! Useful. Helpful. Adorable.

PROS

User-friendly, flexible, responsive, customizable and overwhelmingly great! Easy-to-use on Linux OS (my OS - Ubuntu Budgie 18.04.5 LTS (Bionic Beaver), I am a PC user). I really like their multiple functions, such as: creating complex documents with tables, different splendid fonts, background colors, in bold and cursive fonts. Flexible and comfy using bullet points or ordered listing, page numbering, first-line indentation, interline spacing. Adjustable using hyperlinks and styles deleting. It is fast and easy to create, share and delete documents, modify them, download and save in .doc or .pdf. It is absolutely free, stable, secure and trustworthy service which is indispensable for e-learning, edutainment, studies, research work and online tutoring. Besides, you can use this spectacularly simple service as a note-taking app or even a draft of your blog or bullet journal! Whatever you want to type down: bucket list, to-do list, grocery list, motivation letter draft, CV or resume, it is always comfy, flexible and useful! Easy to use, easy to customize, easy to modify, save, download and delete! I have not mentioned other functions as inserting some files (pictures) or creating slides or optical character recognition, but I have never checked these functions, that's why I have described just common functionality which is pleasant and helpful for any task completion! As I said: it is smart, simple and impressively good! I am really grateful that such a service exists.

CONS

Well, for some weird reason I cannot check for sure how OCR works there. Besides, my hardware is a little bit outdated, that's why something like "inserting pictures" might malfunction on my OS.

Reasons for switching to Google Docs

I needed something cutting-edge, stupid simple, easy to modify and implement, cheap and customizable. Moodle System required a good hosting, server and it was often quite difficult to create, demonstrate and save content for my students.

Tathagata

Verified reviewer

Computer Games, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed February 2024

Best free Document editor

PROS

I like that it is free and is very simple to use.

CONS

The auto correct feature sometimes feels as a negative to me.

Michael

Accounting, 201-500 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

2

Reviewed February 2024

Google Docs - It is what it is and it does pretty well, what it does

Amazing that we have such tools at our disposal. We can work on almost anything, from anywhere, and collaborate with anyone in the world. Obviously Google did not invent this concept but they are the #1, the go-to. Its really revolutionizing the way we all work together.

PROS

Just the simple fact that we live in such a time where geography doesn't make much difference at all when it comes to collaboration and teamwork, is amazing. I find myself being a big perfectionist in judging Google Docs negatively, instead of simply appreciating that we even have such technology.

CONS

The loss of cross functionality between versions of MS Office and Google, whether it's documents or spreadsheets. It is admittedly pretty great for what it is, but it still isn't standardized enough, in my opinion. Downloading a doc/sheet created using google, into Office, often ends in file corruption.

Daniel

Utilities, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2023

Google Docs -A work of art

A brilliant piece of software that keeps getting better and better. At first I was mindful to make the change and was hesitant to use the software. Over time this has become a firm favourite and will likely continue to be for many years to come.

PROS

Google Docs delivers a great comprehensive package at zero cost. The ability for this software package to work easily across platforms and be so easy to use everyday has been a major plus and is why this is used on a regular basis to maximise output of my colleagues

CONS

There needs to be a tutorial package on the systems showing how to get the basics and most out of the system. For those who have used rival systems before it can take a while to adapt to the new system.

Reason for choosing Google Docs

Free to use software suite over costly software suite.

Reasons for switching to Google Docs

Free to use software over paying a yearly fee to use. Massive saving potential