--- title: "Microsoft 365 Software Reviews, Demo & Pricing - 2026" description: "Review of Microsoft 365 Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/productivity/microsoft-365-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Document Management Software](https://www.softwareadvice.com/category/722-document-management/) / Microsoft 365 Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/productivity/microsoft-365-profile/reviews/)[Alternatives](https://www.softwareadvice.com/productivity/microsoft-365-profile/alternatives/) # Microsoft 365 Review From $6-$22/month Free trial 6 plans Wondering if Microsoft 365 is right for your organization? Our Document Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Microsoft 365 4.6 [(14170)](https://www.softwareadvice.com/productivity/microsoft-365-profile/reviews/) Pricing Starting at $6.00 per user per month ### About Microsoft 365 Microsoft 365, formerly Office 365, is a suite of office collaboration and productivity applications. The software encompasses modules that enables the use of Microsoft Office suite and cloud-based solutions such as Skype, Exchange and SharePoint. While Microsoft 365 can be deployed through single sign-on leveraging an Active Directory, the software’s functions can be configured on the online portal. It provides products such as OneDrive, Outlook, OneNote, PowerPoint, MicrosoftTeams and SharePoint. Primary features of Microsoft 365 comprise hosted services, office applications, updates, collaboration tools and Microsoft 365 Education. Additionally, users can leverage the suite for cross-platform efficiency, updated workflow, on-air meetings, cloud collaboration and email hosting. Catering to businesses and homes, Microsoft 365 can be accessed via web, iOS or Android operating system. It also provides on-premise solution for enterprises. Support is provided via email, phone and an online help desk. Pricing is per user per month. Wondering if Microsoft 365 is right for your organization? Our Document Management Software selection experts can help you in 15 minutes or less. ## Microsoft 365 User Interface ## Popular Microsoft 365 Alternatives Main Product Microsoft 365 4.6 [(14170)](https://www.softwareadvice.com/productivity/microsoft-365-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.33Value for money - 4.26Customer support - 4.61Functionality Pricing Starting at $6.00 per month Get Price Alternative Product [Google Docs](https://www.softwareadvice.com/cms/google-docs-profile/) 4.7 [(29225)](https://www.softwareadvice.com/cms/google-docs-profile/reviews/) Ratings Breakdown - 4.69Ease of use - 4.78Value for money - 4.35Customer support - 4.51Functionality Pricing Starting at $6.00 per month Get Price Alternative Product [Google Drive](https://www.softwareadvice.com/cms/google-drive-profile/) 4.8 [(28628)](https://www.softwareadvice.com/cms/google-drive-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.72Value for money - 4.39Customer support - 4.63Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/) 4.7 [(17732)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.59Value for money - 4.27Customer support - 4.63Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [OneDrive](https://www.softwareadvice.com/cms/microsoft-onedrive-profile/) 4.5 [(12885)](https://www.softwareadvice.com/cms/microsoft-onedrive-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.37Value for money - 4.21Customer support - 4.37Functionality Pricing Starting at $1.99 per month Get Price Alternative Product [Microsoft SharePoint](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/) 4.4 [(5470)](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/reviews/) Ratings Breakdown - 4.08Ease of use - 4.23Value for money - 4.13Customer support - 4.27Functionality Pricing Starting at $5.00 per month Get Price ## Microsoft 365 Pros and Cons We analyzed 14,170 verified reviews for Microsoft 365 to find out what actual users really think. Select to learn more Comprehensive Office Suite Integration Microsoft 365 brings together essential office applications like Word, Excel, PowerPoint, and Teams in one platform. Users benefit from seamless collaboration, cloud access, and the ability to work across devices, making it a versatile solution for both office and remote work environments. Intuitive Navigation And Accessibility Microsoft 365 offers a user-friendly interface with a consistent layout across its apps, making it easy for users to navigate and switch between tools. Customization options and accessible design help both new and experienced users quickly find what they need, while templates and intuitive controls streamline everyday tasks. Robust Email Management Tools Microsoft 365 integrates email with productivity tools, allowing users to manage messages, organize files, and collaborate efficiently. Features like spam filtering, read receipts, and large attachment support make Outlook reliable for both personal and business communication, while access across devices ensures flexibility. High And Complex Subscription Costs Many users find Microsoft 365's pricing to be expensive, especially compared to free or lower-cost alternatives. The ongoing subscription model, additional charges for premium features, and confusing pricing tiers can be a barrier for individuals and small businesses seeking basic functionality. Login And Authentication Frustrations Managing user accounts in Microsoft 365 can be cumbersome, with frequent logins, multi-factor authentication steps, and syncing issues across devices. Users report confusion with multiple accounts, password resets, and difficulties switching between personal and business profiles. Disruptive And Frequent Software Updates Frequent updates in Microsoft 365 can disrupt workflows, introduce interface changes, and occasionally cause compatibility or syncing issues. Users often find updates confusing, time-consuming, and sometimes experience bugs or loss of productivity during or after the update process. ## Microsoft 365 Pricing and Plans Starting price: $6.00 per month Free Trial Free Version Microsoft 365 Personal $9.99 flat rate, per month Plan includes: - 1 TB Onedrive Cloud Storage to Back up Files & Photos - Android Phones & Tablets - Call - Excel - For PC - Ipad - Iphone - Mac - Microsoft Editor Advanced Writing Assistance - Microsoft Teams Premium Chat Read More Microsoft 365 Family $12.99 flat rate, per month Plan includes: - 1 TB Onedrive Cloud Storage to Back up Files & Photos - Android Phones & Tablets - Call - Excel - For PC - Ipad - Iphone - Mac - Microsoft Editor Advanced Writing Assistance - Microsoft Teams Premium Chat Read More Microsoft 365 Business Basic $6.00 per user, per month Plan includes: - 1 TB of Cloud Storage - Anytime Phone and Web Support - Business-Class Email - Call - Chat - Meet up to 300 Attendees - Standard Security - Web and Mobile Versions of Office Apps Microsoft 365 Apps for Business $8.25 per user, per month Plan includes: - 1 TB of Cloud Storage - Anytime Phone and Web Support - Desktop Versions of Office Apps With Premium Features - Standard Security Microsoft 365 Business Standard $12.50 per user, per month Plan includes: - 1 TB of Cloud Storage - Anytime Phone and Web Support - Attendee Registration and Reporting Tools - Business-Class Email - Call - Chat - Desktop Versions of Office Apps With Premium Features - Easily Host Webinars - Manage Customer Appointments - Meet up to 300 Attendees Read More Microsoft 365 Business Premium $22.00 per user, per month Plan includes: - Access on Ios - Android - Anytime Phone and Web Support - Data Protection - Microsoft Teams - Windows and Mac Devices Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Microsoft 365 Features - Popular features found in Document Management Access Controls/Permissions Archiving & Retention Collaboration Tools Compliance Tracking Document Classification Document Editing Document Generation Electronic Signature File Conversion File Sharing Third-Party Integrations Version Control - More features of Microsoft 365 Activity Tracking Address Book Alerts/Notifications API Appointment Management Audit Trail Authentication Booking Management Brainstorming Calendar Management Calendar/Reminder System Chat/Messaging Commenting/Notes Communication Management Conferencing Contact Management Content Creation Content Management Customizable Templates Data Security Data Synchronization Data Visualization Discussions/Forums Document Automation Document Capture Document Management Document Storage Document Templates Email Management Email Monitoring Email Templates Encryption Event Management File Management File Transfer Full Text Search Image Editing Inbox Management Live Chat Meeting Management @mentions Messaging Microsoft Outlook Integration Mobile Access Mobile App Multi-Language Multiple Format Support Multiple Projects Notes Management Office Suite Offline Access Presentation Tools Productivity Tools Project Management Real-Time Notifications Real-Time Updates Reminders Remote Access/Control Reporting/Analytics Response Management Room Booking Scheduling Screen Sharing Search/Filter Secure Data Storage Single Sign On Task Management Task Progress Tracking Team Calendars Team Collaboration Templates To-Do List Two-Factor Authentication Two-Way Audio & Video User Management Video Conferencing Video Streaming Video Support Whiteboard ## Microsoft 365 Integrations Microsoft Excel Integration rated 4.8 from 205 reviews Microsoft Outlook Integration rated 4.7 from 199 reviews Microsoft Word Integration rated 4.9 from 179 reviews Microsoft Teams Integration rated 4.6 from 166 reviews Microsoft PowerPoint Integration rated 4.7 from 153 reviews OneDrive Integration rated 4.8 from 139 reviews See all 12 integrations ## Microsoft 365 User Reviews ## Microsoft 365 customer ratings - Overall rating: 4.6/5 - Total reviews: 14,170 ### Rating distribution - 5 stars: 10,009 reviews (71%) - 4 stars: 3,498 reviews (25%) - 3 stars: 533 reviews (4%) - 2 stars: 69 reviews (0%) - 1 star: 61 reviews (0%) ### Secondary ratings - Ease of use: 4.5/5 - Value for money: 4.3/5 - Customer support: 4.3/5 - Functionality: 4.6/5 --- ### The gold standard - Overall rating: 4/5 - Reviewer: Leah G. - Verified reviewer: Yes - Industry: Entertainment - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s pretty much the gold standard when it comes to company communication. I don’t think I’ve ever worked anywhere that didn’t use this. #### Cons There’s nothing that I can really complain about. I’ve never had issues with any of the features. It’s pretty easy to use. --- ### Gets the job done - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Construction - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered I used it every day while running a branch with many different areas. It handled email, scheduling working together on documents and looking at bids enough that I never felt like I needed something else.. It did take some work and care to keep permissions and files organized across the different teams. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros As an Operations Manager in charge of a branch that has structured cabling, security and access control and AV teams Microsoft 365 was the tool that kept everyone working together. Excel and SharePoint were important for looking at and making sure the bids and estimates from all four areas were correct. Teams helped me talk with project managers on jobs without always having to leave messages. OneDrive and SharePoint made it easy to pass papers from office staff to field techs. #### Cons The settings for permissions and sharing on SharePoint sites became hard to manage once there were multiple teams. Like AV, security, cabling and admin. Who needed different levels of access to the same folders for each job. It took a lot of work to keep things in order. Sometimes OneDrive had sync problems that made version issues happen on shared estimate spreadsheets. That was annoying when many people were working on bid documents at the time. The large number of apps in the package can also be much or confusing for people who are not very tech-savvy. --- ### Great program - Overall rating: 5/5 - Reviewer: Lela W. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Pretty great experience with Microsoft 365 from word to excel or even power point, whatever your needs may be. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Lots of pros for Microsoft 365 from word to excel spreadsheets. Great software for all your needs. Whether it be document prep or a spreadsheet or even PowerPoint. #### Cons The only con that i know of is it's a little costly for a subscription whether it be monthly or yearly. --- ### Powerful Tools, but Often Complicated - Overall rating: 3/5 - Reviewer: Michael O. - Verified reviewer: Yes - Industry: Wholesale - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, Microsoft 365 is an incredibly capable productivity suite that offers virtually every tool a business could need. However, that depth comes with a tradeoff. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Functionality: 4/5 #### Pros Microsoft 365 includes a comprehensive set of applications that cover just about every business need. The integration between tools like Outlook, Excel, Word, Teams, and OneDrive is a major strength. #### Cons Many parts of Microsoft 365 feel more complicated than they need to be. The interface can be inconsistent between applications, and some areas still show their age from a UI perspective. The sheer number of features and settings can also make simple tasks harder to find and accomplish than they should be. #### Reasons for switching to Microsoft 365 Overall cost was better for our organization. --- ### Strenghts and Challenges with Microsoft 365 - Overall rating: 4/5 - Reviewer: Stephanie M. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Fles and applications can be accessed securely from different devices and locations and strong integrations between outlook, word, and excel. #### Cons Regular updates can occasionally change the user interface or introduce features that require users to adapt. --- ### File Sharing Anywhere and Everywhere! - Overall rating: 5/5 - Reviewer: Christine T. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love the most about Microsoft 365 is OneDrive. It can save, share, and access my files and photos wherever I am. #### Cons sometimes it takes time to update to the newest version which pause my time to work because I need to wait. --- ### Microsoft 365 is the best option. - Overall rating: 5/5 - Reviewer: Orlando Q. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Microsoft 365 is the safest and most complete option in 2026. It’s not the cheapest or the simplest, but it offers the best combination of power, compatibility, collaboration, and continuous updates. If you regularly work with Office documents or collaborate with others, it’s still worth it. Overall, my experience has been good, which is why I recommend it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Word, Excel, PowerPoint, Outlook, Teams, OneDrive, and OneNote work natively with each other. Real-time collaboration is excellent, and working across devices (PC, Mac, mobile, and web) is very seamless. #### Cons If you stop paying, the desktop applications switch to read-only mode. Many people miss the one-time purchase option (Office 2024/LTSC). --- ### Reliable, Feature-Rich, and Essential for Business - Overall rating: 5/5 - Reviewer: Rajesh A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, Microsoft 365 is an indispensable productivity suite for both individual work and team collaboration. While the subscription pricing and occasional app bloat can be minor drawbacks, the reliability, seamless cloud integration across devices, and comprehensive set of tools make it well worth the investment for daily operations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The seamless integration across apps like Teams, Outlook, Word, Excel, and OneDrive makes collaboration effortless. Having a single subscription for all essential productivity tools keeps everything organized in one ecosystem. #### Cons The move to a mandatory subscription model can become expensive over time, especially for small teams or individual users who only need core features and don't want recurring fees. --- ### Essential Productivity Suite with Excellent Cloud Integration - Overall rating: 4/5 - Reviewer: Melissa R. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience has been highly positive as it serves as the backbone for my daily document management and communications. It offers unmatched feature depth and reliability for both personal and professional tasks, making the subscription cost well worth it for the sheer utility provided. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The cloud synchronization across all devices is completely seamless. Having Word, Excel, and OneDrive connected means I can switch from my phone to my laptop without losing any progress or worrying about saving files manually. #### Cons The interface can feel quite bloated and heavy, which occasionally causes slowdowns on older hardware. The subscription model also adds up over time compared to one-time purchase alternatives. --- ### Microsoft 365 amazing review ! - Overall rating: 4/5 - Reviewer: Nour S. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: 51-200 employees - Product usage: Used daily for free trial - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was very nice I used Microsoft word to build ready built templates in my computer portal and it was a nice experience building a cover letter and a resume through inbuilt resumes in word #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked everything about the Microsoft 365 and I didn’t dislike anything because it was all an amazing platform #### Cons I disliked the use of excel basically cause I dislike using excel for files I feel like another platform for excel spreadsheet could be used instead of this system called the excel --- Showing 1 - 10 of 14170 Reviews [See All Reviews](https://www.softwareadvice.com/productivity/microsoft-365-profile/reviews/) ## Microsoft 365 Popular Comparisons [Google Docs vs Microsoft 365](https://www.softwareadvice.com/cms/google-docs-profile/vs/microsoft-365/)[Google Drive vs Microsoft 365](https://www.softwareadvice.com/cms/google-drive-profile/vs/microsoft-365/)[Google Workspace vs Microsoft 365](https://www.softwareadvice.com/marketing/google-workspace-profile/vs/microsoft-365/)[OneDrive vs Microsoft 365](https://www.softwareadvice.com/productivity/microsoft-365-profile/vs/microsoft-onedrive/)[Microsoft SharePoint vs Microsoft 365](https://www.softwareadvice.com/productivity/microsoft-365-profile/vs/microsoft-sharepoint/)[Microsoft Word vs Microsoft 365](https://www.softwareadvice.com/productivity/microsoft-365-profile/vs/microsoft-word/)[Dropbox vs Microsoft 365](https://www.softwareadvice.com/file-sharing/dropbox-profile/vs/microsoft-365/)[Docusign vs Microsoft 365](https://www.softwareadvice.com/compare/367901-Docusign/vs/397757-microsoft-365/)[Connecteam vs Microsoft 365](https://www.softwareadvice.com/hr/connecteam-profile/vs/microsoft-365/)[Adobe Acrobat vs Microsoft 365](https://www.softwareadvice.com/content-collaboration/adobe-acrobat-dc-profile/vs/microsoft-365/)[Box vs Microsoft 365](https://www.softwareadvice.com/cms/box-profile/vs/microsoft-365/)[Confluence vs Microsoft 365](https://www.softwareadvice.com/project-management/confluence-profile/vs/microsoft-365/)[LibreOffice vs Microsoft 365](https://www.softwareadvice.com/cms/libreoffice-profile/vs/microsoft-365/)[iLovePDF vs Microsoft 365](https://www.softwareadvice.com/cms/ilovepdf-profile/vs/microsoft-365/)[iCloud vs Microsoft 365](https://www.softwareadvice.com/cms/icloud-profile/vs/microsoft-365/)[monday AI Work Platform vs Microsoft 365](https://www.softwareadvice.com/productivity/microsoft-365-profile/vs/monday-com/)[Wrike vs Microsoft 365](https://www.softwareadvice.com/productivity/microsoft-365-profile/vs/wrike/)[Notion vs Microsoft 365](https://www.softwareadvice.com/productivity/microsoft-365-profile/vs/notion/) [Compare All Alternatives](https://www.softwareadvice.com/productivity/microsoft-365-profile/alternatives/) ## Other Top Recommended Document Management Software [Conga Composer](https://www.softwareadvice.com/cms/conga-document-generation-profile/) **4.4** (118) Recently recommended **17** times [Square 9](https://www.softwareadvice.com/cms/square-9-profile/) **4.5** (145) Recently recommended **15** times [JobRouter](https://www.softwareadvice.com/automation-testing/jobrouter-profile/) **4.5** (11) Recently recommended **10** times [DocStar ECM](https://www.softwareadvice.com/cms/docstar-dms-profile/) **4.0** (97) Recently recommended **9** times Stuck Between Options? 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