# Microsoft 365 Software Reviews, Demo & Pricing - 2026

> Review of Microsoft 365 Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/productivity/microsoft-365-profile

---

[Home](https://www.softwareadvice.com/)

/

[Document Management Software](https://www.softwareadvice.com/category/722-document-management/)

/

Microsoft 365

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Overview

[Reviews](https://www.softwareadvice.com/productivity/microsoft-365-profile/reviews/)[Alternatives](https://www.softwareadvice.com/productivity/microsoft-365-profile/alternatives/)

# Microsoft 365 2026: Benefits, Features & Pricing

Wondering if Microsoft 365 is right for your organization?

Our Document Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Microsoft 365

4.6

[(14100)](https://www.softwareadvice.com/productivity/microsoft-365-profile/reviews/)

Pricing

Starting at $6.00 per month

### About Microsoft 365

Microsoft 365, formerly Office 365, is a suite of office collaboration and productivity applications. The software encompasses modules that enables the use of Microsoft Office suite and cloud-based solutions such as Skype, Exchange and SharePoint. While Microsoft 365 can be deployed through single sign-on leveraging an Active Directory, the software’s functions can be configured on the online portal. It provides products such as OneDrive, Outlook, OneNote, PowerPoint, MicrosoftTeams and SharePoint.

Primary features of Microsoft 365 comprise hosted services, office applications, updates, collaboration tools and Microsoft 365 Education. Additionally, users can leverage the suite for cross-platform efficiency, updated workflow, on-air meetings, cloud collaboration and email hosting.

Catering to businesses and homes, Microsoft 365 can be accessed via web, iOS or Android operating system. It also provides on-premise solution for enterprises. Support is provided via email, phone and an online help desk. Pricing is per user per month.

Wondering if Microsoft 365 is right for your organization?

Our Document Management Software selection experts can help you in 15 minutes or less.

## Microsoft 365 User Interface

## Popular Microsoft 365 Alternatives

Main Product

Microsoft 365

4.6

[(14100)](https://www.softwareadvice.com/productivity/microsoft-365-profile/reviews/)

Ratings Breakdown

-   4.51Ease of use
-   4.34Value for money
-   4.26Customer support
-   4.61Functionality

Pricing

Starting at $6.00 per month

Get Price

Alternative Product

[Google Docs](https://www.softwareadvice.com/cms/google-docs-profile/)

4.7

[(29004)](https://www.softwareadvice.com/cms/google-docs-profile/reviews/)

Ratings Breakdown

-   4.69Ease of use
-   4.78Value for money
-   4.35Customer support
-   4.51Functionality

Pricing

Starting at $6.00 per month

Get Price

Alternative Product

[Google Drive](https://www.softwareadvice.com/cms/google-drive-profile/)

4.8

[(28512)](https://www.softwareadvice.com/cms/google-drive-profile/reviews/)

Ratings Breakdown

-   4.70Ease of use
-   4.72Value for money
-   4.39Customer support
-   4.63Functionality

Pricing

Starting at $7.00 per month

Get Price

Alternative Product

[Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/)

4.7

[(17583)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/)

Ratings Breakdown

-   4.64Ease of use
-   4.59Value for money
-   4.27Customer support
-   4.63Functionality

Pricing

Starting at $7.00 per month

Get Price

Alternative Product

[OneDrive](https://www.softwareadvice.com/cms/microsoft-onedrive-profile/)

4.5

[(12733)](https://www.softwareadvice.com/cms/microsoft-onedrive-profile/reviews/)

Ratings Breakdown

-   4.40Ease of use
-   4.37Value for money
-   4.21Customer support
-   4.37Functionality

Pricing

Starting at $1.99 per month

Get Price

Alternative Product

[Microsoft SharePoint](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/)

4.4

[(5438)](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/reviews/)

Ratings Breakdown

-   4.08Ease of use
-   4.23Value for money
-   4.13Customer support
-   4.27Functionality

Pricing

Starting at $5.00 per month

Get Price

## Microsoft 365 Pros and Cons

We analyzed 14,100 verified reviews for Microsoft 365 to find out what actual users really think.

Select to learn more

Comprehensive Office Suite Integration

Microsoft 365 brings together essential office applications like Word, Excel, PowerPoint, and Teams in one platform. Users benefit from seamless collaboration, cloud access, and the ability to work across devices, making it a versatile solution for both office and remote work environments.

Intuitive Navigation And Accessibility

Microsoft 365 offers a user-friendly interface with a consistent layout across its apps, making it easy for users to navigate and switch between tools. Customization options and accessible design help both new and experienced users quickly find what they need, while templates and intuitive controls streamline everyday tasks.

Robust Email Management Tools

Microsoft 365 integrates email with productivity tools, allowing users to manage messages, organize files, and collaborate efficiently. Features like spam filtering, read receipts, and large attachment support make Outlook reliable for both personal and business communication, while access across devices ensures flexibility.

High And Complex Subscription Costs

Many users find Microsoft 365's pricing to be expensive, especially compared to free or lower-cost alternatives. The ongoing subscription model, additional charges for premium features, and confusing pricing tiers can be a barrier for individuals and small businesses seeking basic functionality.

Login And Authentication Frustrations

Managing user accounts in Microsoft 365 can be cumbersome, with frequent logins, multi-factor authentication steps, and syncing issues across devices. Users report confusion with multiple accounts, password resets, and difficulties switching between personal and business profiles.

Disruptive And Frequent Software Updates

Frequent updates in Microsoft 365 can disrupt workflows, introduce interface changes, and occasionally cause compatibility or syncing issues. Users often find updates confusing, time-consuming, and sometimes experience bugs or loss of productivity during or after the update process.

## Microsoft 365 Pricing and Plans

Starting price: $6.00 per month

Free Trial

Free Version

Microsoft 365 Personal

$9.99

flat rate, per month

Plan includes:

-   1 TB Onedrive Cloud Storage to Back up Files & Photos
-   Android Phones & Tablets
-   Call
-   Excel
-   For PC
-   Ipad
-   Iphone
-   Mac
-   Microsoft Editor Advanced Writing Assistance
-   Microsoft Teams Premium Chat

Read More

Microsoft 365 Family

$12.99

flat rate, per month

Plan includes:

-   1 TB Onedrive Cloud Storage to Back up Files & Photos
-   Android Phones & Tablets
-   Call
-   Excel
-   For PC
-   Ipad
-   Iphone
-   Mac
-   Microsoft Editor Advanced Writing Assistance
-   Microsoft Teams Premium Chat

Read More

Microsoft 365 Business Basic

$6.00

per user, per month

Plan includes:

-   1 TB of Cloud Storage
-   Anytime Phone and Web Support
-   Business-Class Email
-   Call
-   Chat
-   Meet up to 300 Attendees
-   Standard Security
-   Web and Mobile Versions of Office Apps

Microsoft 365 Apps for Business

$8.25

per user, per month

Plan includes:

-   1 TB of Cloud Storage
-   Anytime Phone and Web Support
-   Desktop Versions of Office Apps With Premium Features
-   Standard Security

Microsoft 365 Business Standard

$12.50

per user, per month

Plan includes:

-   1 TB of Cloud Storage
-   Anytime Phone and Web Support
-   Attendee Registration and Reporting Tools
-   Business-Class Email
-   Call
-   Chat
-   Desktop Versions of Office Apps With Premium Features
-   Easily Host Webinars
-   Manage Customer Appointments
-   Meet up to 300 Attendees

Read More

Microsoft 365 Business Premium

$22.00

per user, per month

Plan includes:

-   Access on Ios
-   Android
-   Anytime Phone and Web Support
-   Data Protection
-   Microsoft Teams
-   Windows and Mac Devices

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Microsoft 365 Features

-   Popular features found in Document Management
    
    Access Controls/Permissions
    
    Archiving & Retention
    
    Collaboration Tools
    
    Compliance Tracking
    
    Document Classification
    
    Document Editing
    
    Document Generation
    
    Electronic Signature
    
    File Conversion
    
    File Sharing
    
    Third-Party Integrations
    
    Version Control
    
-   More features of Microsoft 365
    
    Activity Tracking
    
    Address Book
    
    Alerts/Notifications
    
    API
    
    Appointment Management
    
    Audit Trail
    
    Authentication
    
    Booking Management
    
    Brainstorming
    
    Calendar Management
    
    Calendar/Reminder System
    
    Chat/Messaging
    
    Commenting/Notes
    
    Communication Management
    
    Conferencing
    
    Contact Management
    
    Content Creation
    
    Content Management
    
    Customizable Templates
    
    Data Security
    
    Data Synchronization
    
    Data Visualization
    
    Discussions/Forums
    
    Document Automation
    
    Document Capture
    
    Document Management
    
    Document Storage
    
    Email Management
    
    Email Monitoring
    
    Email Templates
    
    Encryption
    
    Event Management
    
    File Management
    
    File Transfer
    
    Full Text Search
    
    Image Editing
    
    Inbox Management
    
    Live Chat
    
    Meeting Management
    
    @mentions
    
    Messaging
    
    Mobile Access
    
    Mobile App
    
    Multi-Language
    
    Multiple Format Support
    
    Multiple Projects
    
    Notes Management
    
    Office Suite
    
    Offline Access
    
    Presentation Tools
    
    Productivity Tools
    
    Project Management
    
    Real-Time Notifications
    
    Real-Time Updates
    
    Reminders
    
    Remote Access/Control
    
    Reporting/Analytics
    
    Response Management
    
    Room Booking
    
    Scheduling
    
    Screen Sharing
    
    Search/Filter
    
    Secure Data Storage
    
    Single Sign On
    
    Task Management
    
    Task Progress Tracking
    
    Team Calendars
    
    Team Collaboration
    
    Templates
    
    To-Do List
    
    Two-Factor Authentication
    
    Two-Way Audio & Video
    
    User Management
    
    Video Conferencing
    
    Video Streaming
    
    Video Support
    
    Whiteboard
    

## Microsoft 365 Integrations

Microsoft Excel

Integration rated 4.8 from 202 reviews

Microsoft Outlook

Integration rated 4.7 from 191 reviews

Microsoft Word

Integration rated 4.9 from 175 reviews

Microsoft Teams

Integration rated 4.6 from 162 reviews

Microsoft PowerPoint

Integration rated 4.8 from 148 reviews

OneDrive

Integration rated 4.8 from 135 reviews

See all 12 integrations

## Microsoft 365 User Reviews

Overall Rating

4.6

Ratings Breakdown

5

71%

4

25%

3

4%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.5

Value for money

4.3

Customer support

4.3

Functionality

4.6

Blake A.

Verified reviewer

Retail

201-500 employees

Used daily for more than 2 years

Review source

Reviewed May 2026

Solid suite, but the value depends on how deep you go

4

On the whole, Microsoft 365 delivers on its promises. All information stays structured and available to access wherever I may be working from. You have to learn how to make use of all of its features, but after getting past that learning period, you'll find yourself comfortable using it. I would suggest it for most companies as long as you're willing to stick with its ecosystem.

Ratings Breakdown

4

Ease of use

3

Value for money

3

Customer support

4

Functionality

Pros:

The integration between apps like Word, Excel, Teams, and Outlook is genuinely seamless. Everything just talks to each other without a lot of setup headaches. OneDrive syncing has been reliable for the most part, and being able to access files from any device has been a real quality-of-life improvement. It's hard to imagine going back to managing everything locally.

Cons:

However, the prices seem to be slightly intimidating when using them per person in case of a bigger team since they accumulate very quickly. Certain capabilities may be hidden in menus or can be used exclusively by the users of higher-paid versions, which is somewhat disappointing for those who expect the full range of functionality. Occasionally occurring mandatory upgrades interrupted my work.

Read More

BL

Brooks L.

Verified reviewer

Information Technology and Services

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed May 2026

Microsoft 365 is the way to go!

5

I was able to do reports, send emails and do spreadsheets for work with no issues whatsoever. No bugs and issues.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The email management, file sharing, document management and spam filtering is value for money. I love the great customer support and ease of use.

Cons:

I truly don’t have any compliments about Microsoft 365. It is so easy to use and very informative for everybody.

Reasons for switching to Microsoft 365

Because Microsoft 365 has all the options that WordPerfect didn’t have

Read More

LW

Lela W.

Verified reviewer

Legal Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2026

Great program

5

Pretty great experience with Microsoft 365 from word to excel or even power point, whatever your needs may be.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Lots of pros for Microsoft 365 from word to excel spreadsheets. Great software for all your needs. Whether it be document prep or a spreadsheet or even PowerPoint.

Cons:

The only con that i know of is it's a little costly for a subscription whether it be monthly or yearly.

Read More

Fernando S.

Verified reviewer

E-Learning

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2026

Still not polished enough, but great value for money

4

I started using Office when Office didn't exist. Separate programs, like Word, in the DOS era. It grew, consolidated into a bunch of separate programs that talked with OLE (God save us!). Nowadays, the experience across the suite is much smoother, but there are a lot of rough edges to fix. For example, PowerQuery is a nice addition, but it needs to be polished a lot so the integration with Excel is better. Things like everyday work while moving the cursor are a pain if you are not accustomed to (try to move the cursor to edit a formula and you'll get mixed results). Microsoft needs to continue optimizing the interface, removing old features that no one uses, maybe using a plugin system, and consolidating the interface. Outlook is a good example of what Microsoft needs to do (create a new Outlook from scratch), but using the wrong way (removing useful features). As of today, if you switch from Classic to New Outlook, you'll miss lots of features, and you'll feel like a Guinea pig because Microsoft uses you to do the testing, adding or removing features. We are now everyday beta testers without that name.

Ratings Breakdown

4

Ease of use

5

Value for money

2

Customer support

5

Functionality

Pros:

Impressive feature set, from simple to very complex, with an excellent value for the money. Good integration with new technologies, like cloud for file storage and file sharing, and a variety of systems to use it (Mac, Windows, Web, Android)

Cons:

When a bug appears, it takes a lot of time to get fixed. Some implementations are very old and should be removed. Some features need proper implementation in newer systems. UI is a mixed bag of new and old technologies.

Reasons for choosing Microsoft 365

Still the preferred choice for compatibility, general usage, etc. Also the features available on Office are far superior to what Google has to offer.

Read More

BG

Barry G.

Verified reviewer

Oil & Energy

10000+ employees

Used daily for less than 2 years

Review source

Reviewed April 2026

Single login for numerous products

5

Great to have easy access to the suite of related productivity tools. The product suite is easy to use and allows access to all of the MS products.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I really like the ease of use, the fact that I can use a single login to access numerous MS products.

Cons:

No downsides so far, the product suite is easy to use and allows access to all of the MS products. Very helpful.

Reasons for switching to Microsoft 365

employer choice, but a good one, allows a one stop shop for all productivity applications.

Read More

HC

Hannah C.

Verified reviewer

Mental Health Care

201-500 employees

Used weekly for less than 2 years

Review source

Reviewed May 2026

Handy place for mail and file management!

4

Ratings Breakdown

4

Ease of use

4

Functionality

Pros:

It is a handy application for mail and other data and file management. I appreciate how well it syncs with calendars and other applications.

Cons:

At the moment I cannot think of anything that I did not like about this product but I am still required to type 100 characters.

Reasons for switching to Microsoft 365

Yahoo Mail is the worst product in my opinion… horrible at spam filtering… very few features.

Read More

Sven S.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 12 months

Review source

Reviewed April 2026

Comprehensive Productivity Suite That Works Well Across Teams

4

I have been using Microsoft 365 for a while and am very satisfied with it overall. It brings together the most important productivity tools in one place, which makes daily work much easier and more organized. I especially value the seamless integration between Word, Excel, PowerPoint, Outlook, Teams, and OneDrive, because it allows me to move between tasks without interruption. The cloud-based access and collaboration features are also a major advantage, particularly when working across different devices or with other team members.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

Microsoft 365 offers an excellent combination of familiar applications, strong collaboration features, and reliable cloud access. It is easy to share files, co-edit documents in real time, and keep work synchronized across devices. The wide range of included apps makes it a very versatile solution for both personal productivity and professional use, and the ecosystem works especially well for teams already using Microsoft products.

Cons:

One drawback is that Microsoft 365 can feel a little complex at first, especially for users who only need basic office functions. The subscription model also means ongoing costs, which may be a concern for smaller businesses or individual users. In some cases, the number of features and settings can feel overwhelming, and a stable internet connection is important to get the best experience from the cloud-based services.

Read More

Christopher G.

Verified reviewer

Legal Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2026

Great Services! Needs more 3rd party integrations.

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Microsoft 365 is an amazing platform, a great value for the money, the customer support from 3rd party vendors can be exceptional. File-sharing and document management is extremely easy via SharePoint when necessary. Managing emails is simple and very productive.

Cons:

It seems that Google WorkSpace is a high competitor. Many companies and third party vendors/services utilize them for SSO. That is something that we would prefer to be within the secure tenant of M365.

Read More

Justice E.

Verified reviewer

Professional Training & Coaching

Self-Employed

Used weekly for more than 2 years

Review source

Reviewed May 2026

6 out 10 for me.

4

I learned how to use Microsoft 365 over a decade ago and it’s been consistently is it’s usability. It’s just certain tools don’t work as they should.

Ratings Breakdown

5

Ease of use

3

Value for money

3

Functionality

Pros:

I like the partnerships 365 has with schools. It made it easier to complete work on multiple different devices because of the online portion of 365.

Cons:

I don’t like the cost of 365 - without my college partnerships I couldn’t afford it. I also don’t like that the online version and the software doesn’t speak to each other as well as they should. The collaboration feature is really important to me and it’s harder to collaborate using Word and Excel than Google.

Read More

Samantha E.

Verified reviewer

Financial Services

Self-Employed

Used daily for more than 2 years

Review source

Reviewed May 2026

Overall a great integrated tool

5

Overall Microsoft 365 is a great tool and is very easy to use. The cross functionality across Microsoft based products and programs is great.

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

4

Functionality

Pros:

Microsoft 365 is very easy to use and I love that it is compatible with a variety if other tools such as outlook, teams and files.

Cons:

The only thing I dislike about Microsoft 365 is that it is not easily integrated with apple products.

Read More

Showing 1 - 10 of 14100 Reviews

[See All Reviews](https://www.softwareadvice.com/productivity/microsoft-365-profile/reviews/)

## Microsoft 365 Popular Comparisons

[Google Docs vs Microsoft 365](https://www.softwareadvice.com/cms/google-docs-profile/vs/microsoft-365/)[Google Drive vs Microsoft 365](https://www.softwareadvice.com/cms/google-drive-profile/vs/microsoft-365/)[Google Workspace vs Microsoft 365](https://www.softwareadvice.com/marketing/google-workspace-profile/vs/microsoft-365/)[OneDrive vs Microsoft 365](https://www.softwareadvice.com/productivity/microsoft-365-profile/vs/microsoft-onedrive/)[Microsoft SharePoint vs Microsoft 365](https://www.softwareadvice.com/productivity/microsoft-365-profile/vs/microsoft-sharepoint/)[Microsoft Word vs Microsoft 365](https://www.softwareadvice.com/productivity/microsoft-365-profile/vs/microsoft-word/)[Dropbox Business vs Microsoft 365](https://www.softwareadvice.com/file-sharing/dropbox-profile/vs/microsoft-365/)[Docusign vs Microsoft 365](https://www.softwareadvice.com/compare/367901-Docusign/vs/397757-microsoft-365/)[Box vs Microsoft 365](https://www.softwareadvice.com/cms/box-profile/vs/microsoft-365/)[Confluence vs Microsoft 365](https://www.softwareadvice.com/project-management/confluence-profile/vs/microsoft-365/)[Adobe Acrobat vs Microsoft 365](https://www.softwareadvice.com/content-collaboration/adobe-acrobat-dc-profile/vs/microsoft-365/)[Connecteam vs Microsoft 365](https://www.softwareadvice.com/hr/connecteam-profile/vs/microsoft-365/)[LibreOffice vs Microsoft 365](https://www.softwareadvice.com/cms/libreoffice-profile/vs/microsoft-365/)[iLovePDF vs Microsoft 365](https://www.softwareadvice.com/cms/ilovepdf-profile/vs/microsoft-365/)[monday.com vs Microsoft 365](https://www.softwareadvice.com/productivity/microsoft-365-profile/vs/monday-com/)[iCloud vs Microsoft 365](https://www.softwareadvice.com/cms/icloud-profile/vs/microsoft-365/)[Wrike vs Microsoft 365](https://www.softwareadvice.com/productivity/microsoft-365-profile/vs/wrike/)[Notion vs Microsoft 365](https://www.softwareadvice.com/productivity/microsoft-365-profile/vs/notion/)

[Compare All Alternatives](https://www.softwareadvice.com/productivity/microsoft-365-profile/alternatives/)

## Other Top Recommended Document Management Software

[Square 9](https://www.softwareadvice.com/cms/square-9-profile/)

**4.5** (141)

Recently recommended **13** times

[Conga Composer](https://www.softwareadvice.com/cms/conga-document-generation-profile/)

**4.4** (116)

Recently recommended **12** times

[Revver](https://www.softwareadvice.com/cms/revver-profile/)

**4.4** (956)

Recently recommended **11** times

[DocStar ECM](https://www.softwareadvice.com/cms/docstar-dms-profile/)

**4.0** (97)

Recently recommended **10** times

Stuck Between Options?

Our experts can help you compare Microsoft 365 with other top options, so you can find the best fit for your needs.

## See what companies are saying about Software Advice