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Microsoft 365 vs Skyword

Microsoft 365 vs Skyword

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Overall Rating
4.4 (38)
Ease-of-Use
4.5 / 5
4.1 / 5
Value for Money
4.3 / 5
4.1 / 5
Customer Support
4.3 / 5
4.8 / 5
Functionality
4.6 / 5
3.9 / 5
Last Review Written
September 10, 2024
October 15, 2022
Pros/Cons
  • Pros

  • My experience with Microsoft 365 has been great. I really like using the software because it helps me with business letters and eeseach.
  • It was a godsend to have 365 in place, because I was able to move my business out of the office as needed during the more challenging springtime, and now have the option to work from home as desired.
  • I grew up with this software, it was taught to me at school and I thought it was the only way to do things. I was in love with Microsoft 365, its useful, accessible and easy to use tools.
  • Cons

  • Doing the same search query on desktop vs. browser will consistently return different results, which is particularly frustrating. The calendaring system has also gotten worse over the years.
  • It is terrible on mobile or even if you just have the admin panel taking up half of your screen. Can be frustrating to work with.
  • The worst thing would be that its hard to recover lost excel documents as they don't show in recent workbooks.
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  • Pros

  • Great people who will help you leverage their platform to produce amazing content marketing.
  • The software capabilities are great and always improving and the support services are excellent whenever I have used them.
  • I think it's a powerful platform, and I also have high hopes for how it will continue to develop in the future thanks to the clear commitment the company has shown for bettering its product.
  • Cons

  • Social features are broken, always reporting bad data. This is more of an agency than a software vendor.
  • It's probably our lack of mathematical skills, but we sometimes have a difficult time setting up analytics dashboards.
  • Too many functions that can be confusing - Keep it simple. Platform shows only content stats and not for the entire website.
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Pricing Range
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos