# icon

> Reviews of Neat. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Neat is a good fit for you!

Source: https://www.softwareadvice.com/productivity/neat-profile/reviews

---

1 million+ businesses helped. Get advice

Get Free Advice

[Home](https://www.softwareadvice.com/)

/

[Document Management Software](https://www.softwareadvice.com/category/722-document-management/)

/

[Neat](https://www.softwareadvice.com/productivity/neat-profile/)

/

Neat Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/productivity/neat-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/productivity/neat-profile/alternatives/)

# Neat Reviews

## Reviews Summary

## Overall Rating

4.0

* * *

## Ratings Breakdown

5

(53)

4

(23)

3

(10)

2

(3)

1

(11)

## Secondary Ratings

Ease-of-use

4

Customer Support

3.7

Value for money

3.7

Functionality

3.8

* * *

### Pros

"I like the receipt capture aspect, and the fact that I can store all the receipts in different folders for each employee but I wish there were better options to sort receipts, and that the transfer over to QuickBooks desktop was smoother and had more customization."

"mildly easy to use - the new app taking the photo is slower than i would like - would prefer to click the photo as opposed to it taking it."

"Just with those two scenarios alone, it more than pays for itself."

### Cons

"I have used Neat for many years and approximately 3 years ago I upgraded my subscription to be able to use the QuickBooks connection desktop, my subscription was renewed in February 2024 and on June 15 2024, Neat removed the QuickBooks connection, so I requested to make a downgrade my subscription because I don't see the point in paying for a plan that I don't need, and they informed me that they will not refund my plan because it has been more than 30 days since my subscription was renewed, so Neat stopped providing a service in the middle of my subscription and I am forced to pay for a service that I am not receiving, this doesn't make sense, maybe this is a way for the company to make money."

"Holds data effectively hostage and constantly increases subscription cost."

"The transfer of receipt info over to QuickBooks Desktop is not very user friendly."

Fast-track your software evaluation

Speak with a Document Management software advisor for a free 15-min consultation

Filters

Filter Reviews

[](#product-catalog)

Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1,000
    
-   1,001-5,000
    
-   5,001-10,000
    
-   10,000+
    

Time Used

-   Free Trial
    
-   Less than 6 months
    
-   Less than 12 months
    
-   Less than 2 years
    
-   More than 2 years
    

User Rating

-   1 star
    
-   2 stars
    
-   3 stars
    
-   4 stars
    
-   5 stars
    

[Clear](#product-catalog)[Show Results](#)

100 results

Sort by

Neat Reviews, Pros and Cons - 2026 Software Advice