About Shift

Shift is an on-premise desktop software that helps businesses manage and centralize applications, user accounts and workflows on a unified platform. Supervisors can use the dashboard to create digital workspaces and share media files or other required information to facilitate collaboration among teams.

Shift allows organizations to connect the platform with Gmail, Microsoft Outlook and Office 365, enabling employees to view and manage emails from a centralized inbox. Professionals can configure email notification settings and utilize the search functionality to retrieve specific information from the database. Additionally, it lets users customize workspaces by adding applications, tabs or web bookmarks according to requirements.

Shift enables businesse...


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284 Reviews of Shift

Average User Ratings

Overall

4.37 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(151)

151

4 stars

(103)

103

3 stars

(23)

23

2 stars

(5)

5

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 284 results

December 2019

User Profile Picture

Katie from Luther Seminary and Augsburg University

Verified Reviewer

Company Size: 51-200 employees

Industry: Religious Institutions

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Keeps My Browser Windows Under Control

Shift helps me keep organized, both personally and professionally, and allows me to go back and forth between applications without losing my mind.

Pros

I'm the type of person who tends to have multiple browser windows open, and Shift helps me stay organized and keep the number of browser windows open under control. I use it daily to check my many email and social media accounts, to chat via multiple message apps, to keep track of my personal and professional calendars, and to attend to basic business and even personal tasks right there in the same browser, from Trello to my home budgeting software. It keeps everything all in one place and prevents me from losing my mind. When I see colleagues struggling to find the right tab in a sea of many browser windows, I always suggest Shift as a way to help them keep their browser windows under control as well!

Cons

I have noticed that at times the software can be a bit laggy. When I know I need to do intensive work, say in Google Docs or something, I will open the document in the default browser in order to prevent a delay. This is not usually a problem with basic email, messaging, or other simple tasks.

October 2019

Christopher from Gilead Sciences

Company Size: 10,000+ employees

Industry: Pharmaceuticals

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

October 2019

Love your Product, Except

I do not need to have multiple applications open to find out what is going on, Social Media, Email, internal SLACK, School applications, webhooks, git hub all in one location means that I have only a single

Pros

Ease of use, simple. I love having all my social media sites, emails, Cloud Locations in one place. The add-ons for all the tabs really helps. I like that I do not have to have all my browser windows open.

Cons

At the start before the update in July 2019, MS Teams worked really well. NOW, it does not work and locks up the application completely, to the point that I have no choice but to remove it from my shift. The lack of 64 Client is also an issue, I am sure with an i9 CPU processor the use of more than a 32-bit application has its limitations. But, I wish it would use more of the active CPU usage so that I can utilize this.

Reasons for Switching to Shift

Too costly and no integration with my needed application.

Response from Redbrick Technologies

Replied January 2020

Thank you for the review! We're very happy to hear you love having multiple apps in one location in Shift. Are you still having an issue with MS Teams? If so, our support team would love to hear from you: https://support.tryshift.com/new.

October 2019

Will from Herbie Hancock Institute of Jazz

Company Size: 2-10 employees

Industry: Performing Arts

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

3.0

Functionality

5.0

October 2019

Beautiful concept; execution needs work

Pros

LOVE that it allows me to shift (get it?) between apps and accounts without changing windows. The integration with G-Suite is helpful since I manage multiple email accounts but generally use Drive with only one (this sort of arrangement frequently causes authentication issues when implemented in a browser)--so I am able to swap between email accounts while working on a spreadsheet in my "master" account. Adore the integration with apps like WhatsApp, Slack and HootSuite--it's like having my very own personalized terminal with all of the solutions I need to get my work done efficiently. I also like that I can rearrange the stack of accounts and apps to suit my workflow.

Cons

This software is buggy as hell. I frequently have to re-authenticate my Gmail accounts as well as apps like HubSpot, HootSuite and WhatsApp (for some reason, Slack is pretty much the only app I have noticed that does not require me to regularly re-enter my credentials). I wouldn't mind this all that much, except for the fact that Slack does not seem to talk to Apple's Keychain, so I end up having to look up my (sometimes lengthy) passwords for each account. This will sometimes happen mid-session, with no explanation. Another issue is that my Gmail accounts will routinely reload while I'm in the middle of composing a message. Again, no explanation provided, just a dialogue saying "changes you make might not be saved" and then adios! The rate at which these issues occur is high enough that I have considered abandoning the product ("why am I paying to take twice as long to write an email?"), especially since, even though I am a paying subscriber, support for these issues has been fair to middling. The latest response I received was that authentication issues can happen when the same Shift account is installed on multiple devices--which seems ridiculous, by the way, for those of us neanderthals that still have multiple computers--and that uninstalling shift on my other computers *should* fix the problem. It didn't, but I have yet to find another product worth my taking the time and effort to rejig my workflow/learn a new interface.

May 2021

User Profile Picture

Greg from New Frame Creative

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

May 2021

Shift saves significant time and works well. Not quite perfect, but still a winner

Overall very positive. It has saved me considerable time and has changed the way I use my computer each day making moving between the software platforms I use most frequently a breeze.

Pros

The ability to keep multiple software platforms open in one screen that ISN'T my web browser is why we're using Shift. Moving effortlessly between multiple Slack channels and Monday.com alone is worth the price of admission for our company. Bringing in email and other platforms is icing on the cake.

Cons

The fact that the email can only be setup to work with major platform email systems like Gmail and 365 is frustrating. I would also like to be able to NOT have this software pull in Gmail but there doesn't seem to be a way to turn that off. I use Shift for a lot of things, but email isn't one of them.

October 2019

Zane from The Indigo Company

Company Size: 2-10 employees

Industry: Professional Training & Coaching

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

October 2019

Simple, Effective, and Worth Every Penny!

Gosh, where to begin. I loved the software the minute I watched the promo. Thought it was too good to be true, then tried the free version and then fell in love and invested in the pro version - BEST MONEY SPENT. Been using it ever since I found it in early July. GREAT feature and keeps me focused and productive. LOVE LOVE LOVE the software!

Pros

I love how it cuts down on my CPU usage. Chrome takes lots of memory and Shift seems to do the job with 1/3 of the power. I love how I can have my Whatsup, text messages, and emails all in one spot. LOVE IT!

Cons

I would love if we can have the mute notification for longer than 24 hrs and also enable that on more than just the email.

Reasons for Switching to Shift

Not very organized. Didn't fix the CPU usage issue like Shift does.

Response from Redbrick Technologies

Replied January 2020

Thank you for the review! We're happy to hear that you love Shift. It is possible to mute notifications for up to 99 hours and 99 minutes and it is possible to mute notifications for mail, calendar and apps. If you're still having these issues, please feel free to create a support ticket (https://support.tryshift.com/new) and have our team solve this for you.