About Wing

Wing, enabled by cutting-edge technology, allows assistants to complete recurring work like research, scheduling, customer support, data entry, email management, and more.

Additional services like specialized assistants, receptionists, or sales agents allow small business teams to delegate menial work and focus on their core activities.

At Wing, every client has a dedicated Account Manager to help delegate work. Software tools like Workflows and Credentials Manager make interacting with Wing's remote talent efficient and secure. It includes various productivity enhancers like different task views, file upload section, and message bookmarks, which help optimize tasks.


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13 Reviews of Wing

Average User Ratings

Overall

4.87 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(13)

13

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 13 results

June 2021

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Efficient Helper

At this price point, it's amazing to a have a constant helper available via browser, app, and even phone number. Even when there is something that I can't solve myself, my account manager ([SENSITIVE CONTENT]) is always within reach.

Pros

I love the workflow tool that enables my assistant to do all of my recurring tasks without me reminding them. Additionally, the Slack integration is very cool and convenient.

Cons

Until a few days ago, there were still a few bugs. However, the new software version does look much nicer and works pretty well so far.

Reasons for Switching to Wing

Cost

July 2021

Doug from Buena

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Best experience I've had with an executive assistant

Pros

I've worked with lots of executive assistants over the years and hands down love working with my assistant at Wing most of all. The structure Wing has set up is really effective. I love knowing there's always a real person working on my tasks, having managers helping, knowing my assistant is finding AI tools to optimize. I often recommend Wing to clients, friends, and family. I'm big fan.

Cons

Hard to think one but if I had one—it'd be that I do wish it was a little easier to meet over Zoom or have my Wing assistant join Zoom meetings.

Reasons for Choosing Wing

Other than Fin, which is no longer around, I'm not aware of any other tools that are similar to what Wing offers.

Reasons for Switching to Wing

It was hard to find someone that had the right balance of self directedness, availability, and eagerness to work on the tasks.

July 2021

Courtney from Wild Card Consulting

Company Size: 2-10 employees

Industry: Investment Banking

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

2.0

Customer support

5.0

Functionality

4.0

July 2021

Good service, but expensive

Overall there is value in the service, but it is incredibly higher priced than similar services at the same quality.

Pros

Our assistant was incredible. They had a great attitude and always wanted to help us

Cons

The cost was so far above any similar service

Reasons for Switching to Wing

Cost

August 2021

Ryan from Brave Little Beast

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

My Secret Weapon

AMAZING!

Pros

SUPER easy to work with. Fantastic quality of work. Fast communication. Followed instructions very well.

Cons

Nope! The service was exactly what I needed it to be!

June 2021

James from Three Crests Consulting LLC

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Excellent support day-to-day

The Wing team has been helpful from customer support on through the daily work.

Pros

Wing is a much easier method of outsourcing VA tasks than hiring offshore workers directly—they handle the admin, training, HR, etc. which allows me to focus on more core business and use Wing as a force multiplier.

Cons

Getting up and running is easy—I’d maybe prefer a bit more insight into the technical integrations, but I interface with them mostly via Slack rather than their app/platform, so that may not be a valid point.

Reasons for Choosing Wing

Pricing, ease of use, communication