Wing

RATING:

4.8

(41)

About Wing

Use your dedicated assistant to help you focus on your core activities by having them take over busy work such as Basic Research, Data Entry, Social Media Management, Lead Generation, etc. Additional services like specialized assistants, receptionists, or sales agents allow small business teams to delegate menial work and focus on their core activities. At Wing, every client has a dedicated Account Manager to help delegate work. Software tools like Workflows and Credentials Manager make interacting with Wing's remote talent efficient and secure. It includes various productivity enhancers like different task views, a file upload section, and message bookmarks, which help optimize tasks.

Wing Pricing

Services start at $599/month for part-time assistance (20 hours/week). Full-time services start at $999/month (40 hours/week).

Starting price: 

$599.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Wing homepage view
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Wing Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Wing

1 - 5 of 41 Reviews

User Profile

Megan

Verified reviewer

Staffing and Recruiting, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Highly Recommend

PROS

We have been incredibly pleased with Wing and the VA's we have been matched with through them. They make the process very easy and the candidates they work with are professional, experienced, and have done great work for us. I have highly recommended them to numerous business owners who need help and are looking for affordable ways to grow! Do not delay, sign up with them today!

CONS

I would like it to integrate with our customized industry software.

Vendor Response

Hi Megan, Thank you for sharing your positive experience with Wing and for recommending our services to other business owners. We're thrilled to hear that our VAs have been able to provide professional and quality work to you. Regarding the integration with your customized industry software, we appreciate your feedback and understand the importance of this feature. We're always looking for ways to improve our services and will take this into consideration as we continue to develop and enhance our offerings :) All the best, Wing Team

Replied February 2023

Jack

Commercial Real Estate, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Great Centralized VA Service

Super simple, great promotions, very responsive to feedback.

PROS

Easy to use, comprehensive, smooth, and transparent.

CONS

Not many cons, but I did wish maybe for more available languages.

Reasons for switching to Wing

The app for Monday.com leaked private information due to bugs in the programming. Information wasn't secured and sheets were

Vendor Response

Hi Jack, Thank you so much for taking the time to write this review! We're glad to hear that you find our platform easy to use, comprehensive, smooth, and transparent. Your feedback regarding the availability of more languages is greatly appreciated, and we will certainly consider it as we work towards improving our service. We're sorry to hear that you experienced a privacy concern with Monday.com. At Wing, data security and privacy are of utmost importance to us, and we take all necessary measures to protect our clients' information. We value your trust in our platform and are committed to providing a secure and reliable service to all our users :) All the best, Wing Team

Replied February 2023

Erik

Construction, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

Wing Review for Mid-Size Company Execs

PROS

I have used Wing several times over the past few years, and I’ve always been very impressed with their service. The online platform makes it very easy to explain tasks and recurring responsibilities, and the assistants themselves are extremely communicative. Much higher quality than any of the other services that I have utilized, and the cost is very competitive for businesses that have a need for “retainer” type assistance that is not billed by the hour.

CONS

No complaints. The assistants are communicative to the point of over communicating at times, but I really can’t complain about that with service like this. Better than the alternative.

Natasha

Electrical/Electronic Manufacturing, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

5

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed May 2023

Avoid unless you want bad Glassdoor reviews from underperforming contractors

Bad. Very, very bad. The assistant that got matched with us went rogue and wrote a Glassdoor review to personally attack the [sensitive content hidden] of our company.The experience was probably the worst experience I’ve had with a vendor. Ever.

PROS

I like the fact that that they hire for you. Our account manager took our feedback and adapted after the first match wasn’t a fit which we appreciated.

CONS

The model doesn’t allow you to select the person you hire. This means that it’s very unlikely there will be a good match.

Vendor Response

Hi Natasha, Thank you for your feedback! We appreciate the time you took to give an assessment of your first assistant's performance. Wing prides itself in matching business leaders with talent that suits their needs perfectly, and giving feedback helps in the process. We have rigorous selection criteria ensuring that the assistants we hire are up to the task of fitting into existing workflows and team cultures. Our assistants are people who want to help build the companies they join. As such, it is puzzling and sad to hear that you have had this experience. Criticizing a company baselessly on a review site isn't honest and professional conduct. Upon reviewing our records, though, we couldn't find a report that matched the incident described. Please feel free to reach out to your Client Success Manager to let us know more details about the incident - we would love to collaborate with you and see how we can be helpful beyond the service agreement. All the best, Wing Team

Replied May 2023

User Profile

Shelly

Verified reviewer

Management Consulting, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Results driven VA company to help you grow your bottom line with plenty of ROI

Wing is the solution for any business that is considering outsourcing tasks and projects that want reliability, efficiency, and results. I could not imagine operating my company without using Wing for our daily business operation which has helped our company to significantly thrive.

PROS

Ease of use - the dashboard is at a glance and easy to update/view

CONS

I enjoy the software and it suits my needs.

Vendor Response

Hi Shelly, Thank you so much for taking the time to write this review! We're glad that the dashboard was easy to use and suited your needs, and we're thrilled to have significantly helped your business thrive. We're a results-driven VA company that provides reliable, efficient, and results-oriented solutions for outsourcing tasks and projects, and we're proud to have contributed to your business's success. We appreciate your feedback and are grateful for your choice of Wing as your virtual assistant provider :) All the best, Wing Team

Replied February 2023