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5pm vs Basecamp
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.1 / 5
4.3 / 5
Value for Money
4.5 / 5
4.2 / 5
Customer Support
4.4 / 5
4.3 / 5
Functionality
4 / 5
4.2 / 5
Last Review Written
October 23, 2023
March 24, 2025
Pros/Cons
Pros
- 5 PM has pretty robust filters and a sorting feature. Bonus perks are great pricing, easy to switch languages and an awesome app that makes on the go updates seamless.
- I like the software because it helps my team to easily track our work progress, which can potentially help us to decide time and budget in the future.
- I like how it is organized and the features it offers with reporting and time tracking. It's great for collaborating with a team.
Cons
- Sometimes hard to use the search or i accidentally have all users view selected.
- The inability to have 2 different tasks open in 2 different windows.
- It can be difficult to track conversation threads in 5PM and to find information previously noted in the text thread.
Pros
- I could see it being a useful tool for managing satellite volunteer groups. It was a good experience, and provided the means to have good conversation, generate some ideas, and post documents.
- Overall, enjoyed using the program during one of the implementations i was part of. All people in the project was happy with the overall use and ease of use.
- The cost and ease of use, it's very straightforward. Being able to track what everyone assigned to a certain task/project is doing, and ensuring deadlines/goals are being met are great.
Cons
- It is integrated with limited software which restricts to carry out multidimensional projects. It’s pricing is also very high, it restrict its use for small organizations.
- I just found it boring that you can only view one person's task list at a time, if you have a project with multiple members, it makes it difficult.
- I am a multi-disciplinary designer myself, and despite trying (very hard) several times to use Basecamp, I just can't get past how ugly, unintuitive, and clunky the UI is.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
