Abtrac vs Slack

Abtrac has 12 reviews and a rating of 4.33 / 5 stars vs Slack which has 21136 reviews and a rating of 4.65 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.33 / 5 (12)
4.65 / 5 (21136)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 16, 2018
January 18, 2022
Pros/Cons
  • Pros

  • Wonderful Abtrac staff to work with. The technical staff are excellent - professional, knowledgeable, patient, efficient and extremely helpful.
  • It has many features, some Im still discovering, accommodates all aspects of our business requirements, and is fully supported by the Abtrac team.
  • Cons

  • Sometimes a bit of a pause when the internet isn't going well. Having to log in when you've been doing something else is a bit of a pain at times.
  • Adding addresses is confusing - e.g. if you use the post code line, it does not come up in the address.
  • Pros

  • I like this app and was first introduced to it when I joined a technical support team. It is fast and reliable and has a nice interface which is easy to navigate.
  • I liked it because it has this great feature of integration with other software like google drive.
  • Cons

  • When te connection is down, the messages stay grey and after some minutes, they fail, so sometimes the internet connection come back and those failed messages are sent after the previous ones.
  • The only thing that I dislike is that I can easily get distracted by the notifications.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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