All ActionR Reviews
1-16 of 16 Reviews
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Bobby
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
ActionR
It enabled us to completely streamline our project management processes, both internally and externally. As a manager it's been a dream for me personally, enabling me to zoom out and view ongoings at a topline level whilst also being able to zoom in and keep track of all the granular details.
PROSLiterally everything we wanted from our Project Management platform. Great user experience, functionality, ease of use.
CONSInitially not being able to book meetings through the software and instead having to do this separately was something that wasn't completely ideal, but this functionality has since been added and in fairness it looks to me like the team here are really on the ball and are continually improving and optimising this platform. I see new integrations and added functionalities being added all of the time and anytime I've needed them they have been really quick to get back to me.
Vendor Response
Thanks for your review Bobby. We have now incorporated an automatic meeting function with capability for the Project Manager to run meeting with relevant teams and the system automatically generates reports and emails to all active users of ActionR. We are also in the process of adding more enhancements for providing graphics on the reports, and including capability to set and monitor KPI's for the team
Replied October 2020
Ian
Pharmaceuticals, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Great Tool, easy to implement and use. Scalable.
My company was engaged by a major multinational pharmaceutical company to setup a multimillion-euro project in Europe. We had project team members located in the US and Europe and in several countries within Europe. The team where split across multiple companies, all with different IT systems and the use of a cloud-based system meant everyone could access the service without tripping individual company security and IT practices. It also meant there was no huge upfront cost or workload installing servers and software or setting access controls. The software was easy to use, and the subscription model meant that we could add users easily as the project progressed and the team grew. User management was easy, and it was easy to assign roles to users, so the project team controlled who accessed what, without needing to raise helpdesk tickets The software tracked actions by each user, sent email reminders, produced reports so progress could be tracked. Generally, it is a good piece of software that does its job well and made life easier for the management team on the project.
PROSOnce set up the ActionR software can be accessed from anywhere - either by a browser or via dedicated apps on iOs and Android. The look and feel is as similar as possible across the platforms. It was extremely scalable with the "pay per user" model we just added people when we needed them.
CONSThe product is still evolving and new features where being added constantly, this meant we weren’t always aware of all the capabilities or how to access them.
Reason for choosing ActionR
We were engaged on a project alongside the consultancy which developed ActionR and we adopted it for our Action Log.
Vendor Response
Thanks Ian for your detailed feedback listing all the beneficial features in ActionR. We are constantly striving to enhance the ActionR package and we are currently working on getting a Kanban view, adding time-tracking for each task and providing pie-charts on reports and meeting reports. We are hearing from our clients
Replied October 2020
Padraic
Pharmaceuticals, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
2
Reviewed September 2020
P.Duffy User Review
Very good tool that I am looking to expand the use of.
PROSEase of use, nice summaries. It could develop into a very powerful Project Management tool. Meeting minutes and notes functions are nice.
CONSVisibility is hidden from many users. It is difficult to get holistic views. It is currently set up to track actions only but could easily be configured to give more beneficial project controls information. Next phase functionality is displayed but not usable.
Vendor Response
Thanks Padraic. We are constantly working to enhance additional features on ActionR. We are including features of time tracking for each task with capability to set and manage individual team members KPI. We are also in the process of incorporating Kanban view which will provide task status more visibly on the table.
Replied October 2020
Tom
Biotechnology, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
ActionR recommendation
My experience with ActionR has been very positive, I would like to use it for all future projects as it provides a one stop shop for essential project management communications and action/decision tracking.
PROSActonR is a very smart tool for handling essential project management action registers. It's a user friendly system which simplifies issuing of meeting minutes and status updates.
CONSHaving to log in to another system is the only drawback. Having access via Teams would make it even more user friendly.
Reasons for switching to ActionR
ActionR was being used by the project.
Vendor Response
Thanks for your review Tom. We value your feedback and check how to incorporate this software in Teams. We are constantly improving and adding additional features. Thanks for your support
Replied October 2020
Bhushan
Pharmaceuticals, 10,000+ employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2020
My experience on the use of ActionR.
ActionR is an excellent tool for Project Management .It has helped me in effective Project Monitoring throughout the project lifecycle. The review mechanism during the project design phase, C&Q phase are lot more focused and fruitful. It also helps us to prioritize our actions based on the business need.
PROSAs a project Manager ,the Action register has helped me to review and manage the issues with the external vendors and internal teams more effectively .Every action is time bound and we get an alert that the action is due and needs to be responded/addressed. The ActionR is very easy to operate and user friendly.The good part of this software is that everything is documented and there is no need for any separate Minutes. Moreover there is harmonization/standardization interms of the reports/discussions with different teams/vendors/contractors.
CONSI don't see any cons in this software at the moment. This is a wonderful and robust tool to focus on the issues/actions prevailing and work towards finding a solution.
Vendor Response
Thanks Bhushan for your feedback and glad you are enjoying working with ActionR package
Replied October 2020
Fabricio
Pharmaceuticals, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
System review
its functionality and the software is friendly for user and also flexible fro improvements
CONSsome cosmetic issues perhaps in order to improve visual
Vendor Response
Thanks Fabricio for your review and feedback. We are working currently to improve the UX for ActionR.
Replied October 2020
Denis
Pharmaceuticals, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2020
Action R Review
It is a good action list system. It lets you track closure of items to completion and allows attachments to be included in updates. It is a companion to project management. It is flexible and also allows project notes to be easily compiled
PROSIt is easy to use and the afersales service is very responsive to customization requests.
CONSIt is good. system. Some small critiques: changes to default views are not always saved automatically
Vendor Response
Thanks for your review Denis. We are working on the feedback on the default views and it will be implemented in the next version, coming soon.
Replied October 2020
Packiaraj
Design, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Excellent Software...Very Impressed
i can feel the excellence in user friendly, speed, easy to manage projects,team and reports.
PROS* User Friendly Design in Dashboard and all screens * Easy to manage projects and team * Data retrieve speed is too excellent * Easy to set up meetings with Team and Clients * Excellent Reporting systems * Friendly Tracking system * Affordable cost
CONSNothing to say.simply excellent software to manage projects.
Vendor Response
Thanks very much Packiaraj for your positive feedback and glad you are enjoying the product
Replied October 2020
Marcos
Pharmaceuticals, 10,000+ employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed September 2020
Great Program to have around in your Construction Project
ActionR is a good program to control big Projects with lots of interactions. The procedure is easy and is quite fast to open, update and close actions. A must for a complicated project.
PROSI love that it lets you have all the developments relevant to an action including support documentation. All easily uploaded and tidily kept in an easy to reach format. I also find the minutes of meeting tool to be really useful
CONSIf you are not an administrator is not possible to have an overlook of the opened actions
Vendor Response
Thanks Marcos. The access rights set up for each user provides adequate visibility to review and update the individual tasks and also have an overview of all team tasks. Unless someone is a Project Manager, the system does not allow access to all open actions.
Replied October 2020
Naveen Kumar
Verified reviewer
Information Technology and Services, 10,000+ employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed August 2020
Secure Task Manager
I personally feel this is a kind of quick and easy tool to manage your tasks for a small - mid team Export of document as PDF, DOC were designed ultimately which is pretty powerful And Import feature allows onboarding to ActionR which saves a lot of time to migrate your existing tasks etc..
PROS- Highly secured task manager with clear audit etc.. - Meetings minutes and powerful search - Summarized view of tasks - One user login per session
CONS- Sub task is no where link to the parent task
Vendor Response
Thanks Naveen. Multiple sub-tasks can be created for the main parent task and main task cannot be closed until all sub-tasks are closed. We will work on ActionR to implement control in place that the sub-task deadline is linked to main task deadline. Thanks for your feedback
Replied October 2020
Naressh
Information Technology and Services, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2020
String ActionR
Till date the best of experience
PROSI think the best in features, it will be a great software, its agnostic features helps them not to be Industry Specific. any layman can use, easy to administer, monitored,communicate, appraise...for an organisation its not any vertical specific, any dept can use this, dashboard is user friendly...and many more
CONSI have recommended for time tracking to be embedded, which will be the best feature for the software, and it will be the best tool for manager to monitor and appraise
Vendor Response
Thanks Naressh for your review. We are currently working on implementing time tracking for each action and thanks for your valuable feedback
Replied October 2020
Lionel
Pharmaceuticals, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2020
ActionR Trial
Introduction to ActionR was very easy to understand and well presented. Have a good understanding of the advantages of using ActionR. Will consider using ActionR when starting up new projects. May be able to use ActionR to supplement other project management software packages that re being used on current projects.
PROSEase of use The link between the Action register and Meeting functions Cloud based
CONSDifficult to convert users, especially Project Managers, who are current users of other packages such as SmartSheet.
Vendor Response
Thanks for your feedback Lionel. We are sure more and more people will be using ActionR once they see the unique features of our software
Replied October 2020
Gokulakrishnan
Information Technology and Services, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2020
Made with Industry Need
It's Meeting Management features is impressive and it cut-downs our time in writing meeting notes to the stake holders
CONSSimple to use with straight forward features and availability on both Web and Mobile enable us ease of tracking on the go.
Reason for choosing ActionR
Due to its workflow and Meeting management features .
Vendor Response
Thanks for your feedback Gokul. We are constantly hearing from our clients and enhancing the ActionR will elegant features. Thanks for your support
Replied October 2020
Bala
Non-Profit Organization Management, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
Action R - value for money - easy to use practical product
Great experience to help organise centrally
PROSPractical application of project / Programme and task management solution Ease of use and deployment Super customer service Overall, great product
CONSThe product contains features needed for day to day task management, tracking and project management. This product has huge potential to develop it’s roadmap.
Vendor Response
Thanks Bala. We are constantly adding features to enhance ActionR
Replied October 2020
Jayakumar
Computer Software, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2020
Easy to manage Tasks
Very simple to use. ActionR has many good features that helps Project Manager to track task effectively.
CONSNo specific issue with ActionR. But it would be nice if Chart / graph can be included in the meeting report
Vendor Response
Thanks Jay for your feedback. We are incorporating the pie chart graphics on our configured reports and meeting reports and will be available shortly
Replied October 2020
Murugan
Information Technology and Services, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
4
Reviewed October 2020
Follow up Experience
Good. Can the costing could be added to the task so that based billing would be generated.
PROSFlexiblity in addition and removal of team members and track
CONSReassignment of task would be provided to the least user, the datetime (revised date would be more comfortable)