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ActiveCollab software

240 reviews(4.5/5)
240 reviews(4.5/5)

ActiveCollab is a cloud-based project management platform suitable for organizations of all sizes. It offers task management, time tracking, team collaboration, reporting tools and email integration.

Task management tools include dashboards for each user that display their assigned tasks. Tasks can be filtered by due date, other assigned users or custom labels. Users can create tasks, attach files, set due dates, add reminders, leave comments, and receive notifications about updates. Tasks can be viewed as a timeline, a kanban board, a calendar or a list.

Users can log time spent on each task and set hourly rates for job types to support invoices and reporting. A stopwatch tool helps users keep track of hours worked. ActiveCollab also offers invoicing and payment tracking features, including automatic reminders for clients when payments are overdue.

Support is provided online and via email. Monthly, yearly and one-time price plans are available.

Supported Operating System(s):
Web browser (OS agnostic)

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240 Reviews of ActiveCollab

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  • Marko from Bibo International

    Number of employees: 5,001-10,000 employees

    August 2018

    Amazing project management tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I can organize my tasks, collaborate with students, and organize dashboard the way I like. Another great feature is timer that helps me with time management for each separate task.

    Cons

    There are some bugs in the mobile app, apart from that, everything else is positive.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Ed from Hawk

    Number of employees: 11-50 employees

    August 2018

    ActiveCollab review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Very positive. Excellent way to keep all project members on the same page and aware of what's coming up in their schedule.

    Pros

    Daily morning emails describing all your tasks due/overdue.
    No file upload size limits. Files remain on ActiveCollab indefinitely.

    Cons

    Inability to upload files at times (glitches out, gives error message)
    No real organizational structure to Completed tasks/archived projects and files.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    August 2018

    Decent PM software, but not the most intuitive

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It helps to view a lot of project deliverables at once, but not helpful for day to day PM

    Pros

    Daily emails with past due and due items.

    Cons

    Constant functionality issues and things not working like they should

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Ashia from Point University

    Number of employees: 201-500 employees

    July 2018

    Very helpful project management tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It's so helpful when organizing tasks and working with other team members. It's a really good project management tool.

    Pros

    I like that it's pretty straightforward and intuitive to use, which makes it fit pretty seamlessly into our onboarding process when we're bringing on new team members.

    Cons

    I don't like the way the time tracking tool is set up. I wanted something that will let me track time rather than inputting it manually.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    July 2018

    Using this software for Project Management for 10 years

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to setup projects. Easy to upload documents and share content with ofter users. Invoicing is very easy.

    Cons

    Removed the ability to keep previous versions of a document in a neat order. Took the "Notebook" section away. Replaced "milestones" with "Task List".

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    July 2018

    Active Collab is an excellent group organization tool for virtual teams.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I really enjoy the cleanliness of the layout and the overall setup of the system. Inputting tasks is relatively simple and it's easy to see you daily to-dos at a glance.

    Cons

    While the software is easy to set up, training your employees to use it as an actual tool can present a challenge if they're not organization minded.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    July 2018

    Nice tool, simple, but hard working.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Active Collab has this really cool feature that allows to track the time everyone spends in a given task, so they can invoice laters based on that. And your clients could pay you directly using Active Collab (using credit cards and paypal) which is very handy and make the whole process a lot easier.

    Cons

    The down side is that there is no file sharing, which is very disappointing. It would be great if it there was. Other than that, it's a nice tool for team work.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Kara from Vehicle Tracking Solutions

    Number of employees: 51-200 employees

    July 2018

    Very easy to use and helps keep everyone organized.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like how easy it is to use! Everyone's work is organized and we make sure things get done on time.

    Cons

    There isn't anything I don't like. I'm pretty sure they have thought of every scenario. Maybe if there was a way to prioritize tasks by number.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Mike from Drund

    Number of employees: 11-50 employees

    July 2018

    ActiveCollab is great team collaboration software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    ActiveCollab is pretty easy to set up and has a vast amount of features for you team to take advantage of for tracking issues in projects, managing time and more!

    Cons

    ActiveCollab has improved it's UI but it's still kind of clunky compared to other collaboration software.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    July 2018

    I have has an amazing experience with ActiveCollab.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love how easy it is for a team to pick up the platform and how simple it is to keep track of tasks.

    Cons

    I dislike their time tracking system and use Hubstaff as an alternative. Hubstaff ability is incredibly important but seems to be an added expense. I would pay more to have this all in one platform.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Ben from HAWK Marketing Services

    Number of employees: 11-50 employees

    July 2018

    Active Collab enabled standardization of our ever-evolving workflow and made us better at our jobs.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Active Collab took us out of the stone age of project management and standardized our workflow so we could scale our business.

    Cons

    I wish there was dependency functionality between tasks. When a massive timeline has been built and things need to move a day, it's a lot of manual effort to keep things on track.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Mavares from Universidad Nacional Experimental Politécnica 'Antonio José de Sucre'

    July 2018

    Manage and accompany to innovate

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Control of project operations

    Pros

    In such a complex world, where the time and control factor in operations makes a difference, it is vital to have a platform that allows access to many tasks that, otherwise, would involve and coordinate many people, this type of tools allows us to save costs and reduce involuntary human errors, in everything that refers to the necessary coordination between all the members of the project. The calendar allows to have all the tasks, meetings, and filter the tasks by projects, and if that were not enough, all this can be complemented with the participation of the members remotely, so that it is possible to follow the general state of the proyects. In case of any problem, the support team is attentive to clarify your doubts, there are still elements that we have not had the opportunity to explore, but that, surely, according to our needs we will be using them to solve the growing demands of our organizations.

    Cons

    As with many platforms, the versions that are used in tables or smart devices show some limitations, in relation to those that are handled by PC, it would be very important to preserve and maximize the benefits when you have other devices and not limit the functions that, After all, knowledge or traditional devices for solving problems are not always available.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Tracie from Vintage Worx Community Development Trust

    Number of employees: 2-10 employees

    July 2018

    The flexibility of ActiveCollab makes this an all round fantastic business tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    ActiveCollab has increased my productivity, my organisation and decreased the sheer volume of clutter that used to be on my desk

    Pros

    The ability to view information a variety of ways enables each project to be completed according to need.
    The flexibility of reports
    The fantastic customer service you can tell they put the customer first and genuinley care about you getting the most from the software
    The best thing about ActiveCollab however, is the ability to handle general admin tasks along side projects, something very few project managers allow for

    Cons

    The UI the software really needs a little colour, I know this is a little thing but I also know it is important to some people.
    Although the android app works well, I have a personal preference for seeing my task lists on a homescreen widget not having to access through an icon

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    July 2018

    Cheap alternative of Basecamp for small team

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Timelines.

    Cons

    Not reactive interface. Terrible iOS app.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Robert from Netrush

    Number of employees: 51-200 employees

    July 2018

    We're extremely heavy users. Our team of 25 live in ActiveCollab as a creative mandate. It empowers.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Healthier and happier team... creativity up due to managers and admins kept at bay. Because they feel like they can see everything that's happening with long term and short term projects, a freedom for creatives to be creative has been a very welcomed change. We're faster at what we do and quality has gone way up. Efficiency is becoming our norm.

    Pros

    MOST: The desktop version. Structurally and organizationally sound. Streamlines workflow and allows multiple leads to see the workload and run reports on their various departments. Really helps with tracking estimated time for the individual and their part in the project. Communication is up and the stress of the communication is way way down. Creatives have more freedom and administrators and managers feel like they have the control they need. Love the Command+K shortcut we found today. We're still learning how to customize it to our team. It has made dealing with 60 national brands much easier and has put an end to the grade school feeling of walking up to the gigantic whiteboard to move color blocks around.

    Cons

    Notifications - We believe if a Project is set up and has multiple tasks that run linearly, we should be able to connect them and have a notification sent to the next person when the person before them has completed their task - An automated "passing of the baton" type of thing.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Matthew from Lemonade Creative

    July 2018

    A lot of potential, but buggy and some features could be much improved.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's powerful enough without being overly complex. It has the potential to be the best product for creative/tech teams on the market, and I'm trying to stick around long enough to see the improvements on the roadmap.

    Cons

    The lack of task dependencies. What I view as a completely broken time management system allowing employees to decide if a time entry is billable or not when that should only be left to management to decide. It's been buggy lately and the issue with images not uploading has been awful. Design is outdated.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Miranda from SEICA

    Number of employees: 51-200 employees

    July 2018

    It has helped me and my team become more efficient and organized, so we can focus on the work ahead.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I now manage my time better. I have more control over what my team does and the quality of the work they produce. I can easily generate reports so I have an overall picture on how we're doing on different projects. It helped me be more efficient so I have time to focus on quality control.

    Pros

    It's a flexible tool that can adapt to different work situations. Its uses range from simple task lists to time management; so you always have a clear view of what you have to do. But you don't have to go at it alone, since ActiveCollab makes it easy to work with other people. It doesn't matter if you are working in the same company or if it's a collaboration with other professionals. Or even, if you want to keep your clients in the loop, letting them know how you're doing in their particular project. ActiveCollab provides a scenario where all of that can happpen. As it is said in the name collaboration is at the core of what this software does.

    Cons

    It can become complex. Since it's a multifaceted app, it carries a certain degree of dificulty when you are first using it. Though with use it becomes simpler, since you become acustomed to its use.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Kasumi from MSI

    July 2018

    This combines a lot of familiar project management systems which makes me feel comfortable

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Project Management, less miscommunication, organization, work empathy, reports, more transparency

    Pros

    switching the view from lists to columns. It has drastically helped me in figuring out the status of a project

    Cons

    The template feature needs to be more detailed because right now it's a little too simple. It's also visually could use a designer's touch, not the UX but just the UI and overall look.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Mickey from Typo

    July 2018

    Easy, efficient

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    How organized it is. How easy collaboration with team members it is. How it seamlessly integrates with Google Drive.

    Cons

    I don't like that I don't have the ability to organize my files in each project, or that I cant assign one task to two people.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Nic from 42DM

    July 2018

    Active collab is very helpful in tracking urgent tasks

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great communication with people working from home. Easy to follow project management. Simple, clean tool that wasn't too overbearing.

    Pros

    I like:
    - email notifications
    - assignee feature
    - tagging people
    - notifications that include mentions
    - my tasks and projects overview

    Cons

    - the time tracking feature is not fantastic
    - I haven't tried or know about a mobile feature, but that would be cool
    - sometimes, as it is conversational, it can be hard to track updates

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
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