All ADP Workforce Now On the Go Reviews
1-21 of 21 Reviews
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Gerrol
Verified reviewer
Logistics and Supply Chain, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2023
All in one system!
I like that you can have everything here. Payroll stubs, internal job applications, knowledge base, individual development plan and can be accessed anywhere you are with a downloadable app.
CONSHonetly, I dont see any other thing that has to be improved here because they tailor fit your needs as a company. Great job!
Victoria
Non-Profit Organization Management, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed November 2023
Horrible Implementation Process
Horrible experience at the implementation stage, can't imagine how bad it will be when having to deal with the customer support team. I was very impressed with the functionalities offered by Workforce Now software and WFN OTG has nothing not even the minimal functionalities that QuickBooks would offer.
PROSEase of use and friendly user interface. Nothing much to say for pros as it has been a horrible experince and the worst software and the team I have come across.
CONSImplementation Specialist was very incompetent, lack of knowledge about payroll, not familiar with the software functionalities, taking too long to solve one simple payroll issue, very unprofessional. Even though the cost was higher than the other software's, I had more experince using ADP WFN product and thought that WFN OTG will be the same, which it is not. Doesn't even provide simple functionalities to separate Stat holiday pay from Regular pay.
Reason for choosing ADP Workforce Now On the Go
ADP software looked more user friendly and easy to access
Reasons for switching to ADP Workforce Now On the Go
To get a more robust system and to process payroll online with more functionalities.
Karly
E-Learning, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Employee Time Tracking
It is so easy for me to track employees different requests from time off, personal, vacation, or sick. I love looking at the request off logs so I can see it all on one screen. I also get notifications so I know to log in and check for a time off request. I always utilize putting in a black out calendar, or days that employees cannot request off.
CONSYou have to change your password every couple of months.
Tracey
Verified reviewer
Non-Profit Organization Management, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
1
EASE OF USE
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed October 2023
Buggy software
The software doesn’t always work and you have to log in and back out
CONSFunctional and serves its purpose but minimal expectations
Anonymous
201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2024
Most Useful
I like the fact that if you move to another employer, and the next employer uses ADP, you still have access to electronic docs from the previous
CONSI did not have any dislikes about ADP Workforce Now On the Go.
Ayush
Verified reviewer
Staffing and Recruiting, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2023
Make Life Quicker And Easier
The fact that everything can be done online and that HR contact is optional. Planning my events is made simpler by being able to quickly see how many hours were taken for PTO, sick leave, and work.
PROSI adore having instant access to my clock and the ability to take time off. You can review your timesheet, PTO/sick time, and any company vacation. It is quite simple to use and doesn't appear antiquated.
CONSI have found that utilizing a laptop is generally preferable to using a mobile device. Its occasional lag bothers me. Not every content loads as quickly as it should.
Meghann
Retail, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Payroll Made Easy
Overall, I'm very happy with ADP and hope to use them in the future when my business grows to that point.
PROSI love ADP Workforce On the Go as a employee. It makes it easy to get my W2s from jobs I may no longer be at. It makes viewing paystubs easy and punches so I can help my employer ensure accuracy. As a business owner, when I get to hire employees, I hope to us ADP Workforce ON the Go as an employer. If it's streamlined on the employee side, I'm sure the employer side is just as fantastic and user friendly.
CONSOne change, I'd like to see in the future would be a way for employees to submit a change of information: address, phone number, name, etc and where they could upload proof of such a change. That would make changes easier for both parties. As a woman who's been married and divorced twice, change of information can be a difficult process for all.
John
Consumer Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed December 2022
Easy to use software for H/R reources
We use ADP for H/R resources, links, E-time attendance, etc. Having this available "on the go" is necessary and very convenient. The software is also very easy to navigate.
PROSThis software is very easy to navigate whether in the office or on the road.
CONSThe search feature isn't the most intuitive and could be improved, but hard to find cons with this softwaare
Marlee
Hospital & Health Care, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2022
Payroll is so much better!
I love the access staff have on the go when life doesn’t give you time to clock in.
PROSStaff can download this on their mobile device and look at the PTO Balance and have access to our company values etc
CONSThis updates unfortunately a lot, which limits the staff to clock in on time
Melissa
Financial Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
User friendly
I like the fact that employees can easily submit time off requests that symc directly to their timecard.
CONSThere is a lack of syncing at times, pulling reports aren't very clear or detailed. Need more of a custom report.
Jocelyn
Insurance, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Great All-in-one software
Super easy to use, such as timecard entry.
PROSThe ease and functionality of this. It is basically fool-proof.
CONSI feel there are other softwares that have a lot more updates, such as texting/chat features for applicants.
Reason for choosing ADP Workforce Now On the Go
Most commonly used in this area.
Anonymous
2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
ADP and the advantage for your Employees and HR
The fact that you can access all your employment information in one place.
CONSYou can view all your pay statements at one but you can't print them as a group.
Jessica
Computer Software, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed October 2023
Good Payroll & HR application for experienced professional
The payroll module is pretty good. Very detailed reports and analytics.
PROSIt offers a large variety of services and customizable tools. It functions well, fast and is reliable.
CONSThere are some aspects that are too "finicky" and things don't always get found in the place you'd initally look for it.
Katelyn
Verified reviewer
Marketing and Advertising, 501-1,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed July 2022
Love ADP as an empolyee
Every company I have worked for has used ADP and there is a reason for that, it is best in class and really is helpful.
PROSI love how easy it has been to get information about my pay, statements, and tax forms. Instead of having to search through emails or hunt down my HR team, I can login and get everything I need quickly with a nice breakdown of where my money is going.
CONSI can't say there is anything I dislike about the software as it really is easy to fix any problems that arise by either working with their support or changing things yourself in the system.
Liana
Consumer Services, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
The only software I'll ever use
This software is by far the easiest for my employees to use. They understand and are capable of doing many things using this.
CONSThere isn't a thing I would change In this software
Melissa
Education Management, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2023
The best HRIS software!
I love that I have the option to access all of my details on my phone.
CONSI honestly don't think there is anything I dislike about this software.
Tracy
Warehousing, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Adp
I love it and would recommend it to family and friends .
PROSI love how you can check your check stubs and w2’s
CONSIt’s nothing I do not like about this software
Dwana
Transportation/Trucking/Railroad, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
ADP Workforce Now on the Go experience
It helps to keep up with my hours for the week, and it gives me the opportunity to leave the reason why I am requesting time off, and why I have a missed pouch on my timesheet for the week. ADP Workforce Now on the Go is the only program I have ever used on the job that was easy and convenient to use.
PROSI was able to clock in and out easily, and I could see my hours worked for the week and my PTO time used. Everything was easy to access.
CONSI had no complaints about it at all because it has taken care of my needs.
Jared
Verified reviewer
Construction, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed May 2023
Adp workforce otg review
I had a very bad overall experienc. Mainly due to customer service.
PROSThe adp app is how I was conducting all my finances for a while
CONSThere aren't the right kind of features that I was looking for and customer service was horrible.
Eva
Public Relations and Communications, 51-200 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
ADP logociel simple et pratique pour les congés payés
Utilisation simple pour poser des congés payés, les RH sont prévenus grâce au logiciel et le logiciel calcul tout seul le cumul de ce que nous reste. Pratique et efficace.
PROSSimple et efficace pour poser des congés payés et savoir notre cumule actuel ou en cours.
CONSRien à dire sur le logiciel à ce sujet.
Cindy
Retail, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2023
Easy to use software
It gives employees ownership of their work experience
CONSUser experience could be a little better