Very powerful dashboard. The integration capability is powerful, and easy to set up.

Decent CRM with good integrations but can be better with the functionality and service.

In January of 2021, they charged me again for my annual subscription. I called them back and the guy tells me at first that there are no refunds.

The regular package should have been less cheaper in my opinion. Otherwise, I find no negative remarks as such.

Agile as mentioned provides a reliable service, and geared toward small-mid sized businesses. Larger companies would find better options.

Where to begin...The landing page tool goes down every week. We've lost thousands of dollars in advertising because of this.

Overall, the Agile CRM, is a nice, cloud base App that is very well suited for more of the Sales Industry.

It's almost an all-in-one product, but at a much more accessible price. For the most part, the product is easy to use and I like how you can setup automations in an intuitive way.

Salesforce was bit expensive and we got all the features in agile crm so its a win win situation for my company.

Agile CRM is best for its data processing it can load heavy data in easy way. It can also integrated with github  and also support the service desk activities.

Great and easy-to-use CRM for startups with limited budget.

We are using AgileCRM for our marketing automation and we found this tool excellent and easy to use and operate.

It's costly not every client or organisation have afford it. It is difficult to understand for the beginners because it has some difficult tools.

Terrible customer service. I still haven't been able to cancel my service despite several requests and now going on month 4.

Successful and efficient. Wouldn't be without it now.

Experience is actually very horrible overall, but you get what you pay for.

It has given me added capabilities that I can use to grow my business. Additionally, the customer service has been outstanding.

What really impresses me, is AgileCRM's support. The support and on-boarding staff I have worked with is excellent to say the least.

It has good integrations with some of the leading apps like zapier etc, but the free version is very limited.

It was a good experience and the team has built a good product especially the marketing automation part is very well done.

So beware of this company, and the stupid bugs they refuse to fix.

The software is easy to use, the training they provide is fabulous and the customer support is great.

The cost is also a major advantage since we can get the full set based on number of users. Apart from that we love the campaign builder with lots of tools available to create different scenarios.

Customer service was horrible. I eventually tried to cancel my subscription, but they kept charging me for an annual subscription.

It's very intuitive and easy to use. I feel this crm combines the offline and online world perfectly, providing options to track online sales as well as face to face, without overcomplicating things.

Great integration across multiple marketing tools. Social media and email campaign management is a great add.

If you like the price then the system does the job. But its not as comprehensive or user friendly as sales force or Nutshell.

The price of the software is nice, the features from a glance look really good but once you start using them is when you are in for a surprise.

Very good pricing and functionality. Very good for start ups.

Easy to setup, great support, love that they continue to develop it.

It has a good interface and very simple to learn. Need improvement in Automation features and customer support.

Easy to use - great training sessions and support.

The support has been very patient and been very informative with some great ideas about how I can get the best out of the software.

It can be confusing to some extent - one of our contractors, in this instance, had 2 profiles and was entering hours and expenses under the company name first instead of under his name.

The system is easy to configure, easy to use and the support has been amazing. We're very happy with the system.

This is a great mobile timesheet app. It tracks every hour spent on a project and helps to track everything that each person is doing.

Overall the experience with BigTime has been great. It will help us better manage our business.

The fact that the staff genuinely cares and believes in the product is what I like best.

I like the ease of use the most as well as the availability of the support team.

In our month of using BigTime, our experience has been wonderful. Our Customer Success Manager is AMAZING.

Great customer service and support. Very easy to implement and roll out.

Overall I have had a pretty positive experience with Bigtime and am optimistic that it will work out great for our company.

So far so good, we are already seeing an improvement in budget tracking.

We just started using the software and are impressed with the support staff at Big Time. They are helping us to set up the program and customize it for our needs.

Also, we have been very impressed with the speed of the system and the design of the user interface.

This makes it difficult to integrate BT invoicing directly into QB data. A problem made even more difficult given that all of our projects to date have been invoiced from QB.

Big huge thank you to the support staff for helping me yesterday with my sync agent for QuickBooks. He was very professional and patient.

Great features that meet our companies needs. Integration with Quickbooks works perfectly.

The service has been great. So far we're very pleased with the process.

I enjoy the ease of the software and the accessibility for our employees.

I love the ease at which you can make adjustments to submitted timesheets or expense reports. The software is very intuitive.

But Sylvia, who guided us through the Onboarding process, was able to successfully show us all the capabilities that BigTime has to offer so far.

It is good to see that bigtime integrates so directly with the quickbooks platform, since this way it works better with invoices and workflow management tools.

Ability to easily add staff, create projects and budgets. Report generation and ability to export reports to excel for pivot table analysis.

I like how clean it is - our bugdets and hours are all tracked neatly now. Before it was all done manually, with the help of a spreadsheet.

I have tried many solutions in the past and I found BT was the best fit for our organization.

Overall the fact that everything's integrated into one platform makes Bigtime a great timesaver for any organization.

We are in the process of implementing the software, but the training and support we have had so far has been fantastic. The software seems to be intuitive and is very user-friendly.

I like the ease of the integration between BigTime and Quickbooks.

Its inability to perform some task that I am used to which is to be expected in a switch form one system to the next.

My overall experience with BigTime has been great, the software is easy to use and navigate, and the customer support has been fast and helpful in answering any questions I have had.

There are a couple of features that are missing pertaining specifically to my company.

Its a software that is easy to navigate and the cost sweeps me off my feet.I recommend it for anyone.

We did it backwards which cost us about three weeks of loss time.

US Dollar

Agile CRM is a cloud-based customer relationship management (CRM) solution designed for small and midsize businesses. It offers contact management, telephony tools, appointment scheduling, marketing automation, project management, a landing-page builder and knowledge base functionalities.


The contact management module lets users record and access customer data such as contact information, interaction records, social-media accounts and lead scores. The software also offers email integration, which allows users to sync data with email services including Gmail, Microsoft Exchange and Office 365 and IMAP services.


Users can track website visitors to analyze customer behavior, and marketing automation tools help users create marketing workflows with a drag-and-drop interface. Users can also send automatic reminders based on time and contact options.


Agile CRM also includes task management functionality. Users can drag-and-drop tasks in lists, sort tasks, add notes and update task status.


Social media integrations allow users to publish and respond to posts on social channels such as Facebook, LinkedIn and Twitter. Pricing is per user per month. Phone and email support is available.



LongDescription

Support Ticket Management

Real Time Analytics

Engagement Tracking

AB Testing

Signature Management

Milestone Tracking

Cataloging/Categorization

Website Analytics

Customer Surveys

Forecasting

Multi-Channel Marketing

Surveys & Feedback

Internal Chat Integration

Email Monitoring

Multi-Channel Management

Product Catalog

Mobile Alerts

Time Tracking

Influencer Tracking

Lead Capture

Email Alerts

Customizable Reports

Document Storage

Mass Texting

Proposal Generation

Activity Tracking

Shared Inboxes

Leaderboards

Customer Segmentation

Drip Campaigns

Real-Time Monitoring

Customer Service Analytics

Scheduled Messaging

Sales Pipeline Management

Referral Tracking

Workflow Configuration

Contract/License Management

Task Scheduling

Multi-Account Management

Sentiment Analysis

IVR/Voice Recognition

Automatic Call Distribution

Calendar/Reminder System

Portfolio Management

Voice Mail

Project Planning/Scheduling

Competitive Analysis

Auto-Dialer

Blended Call Center

Lead Distribution

Multiple Site Management

Projections

Knowledge Management

Multi-Campaign

Pipeline Management

Communication Management

Customer Database

Call Recording

Call Logging

Audience Targeting

Resource Management

Calendar Management

Automated Publishing

Call Management

Customizable Fields

Collaboration Tools

Automated Routing

Sales Trend Analysis

Social Listening

Campaign Scheduling

Call Center Management

Call Disposition

Progressive Dialer

Template Management

ROI Tracking

Data Import/Export

Campaign Segmentation

Email Tracking

Email Campaign Management

Win/Loss Analysis

Campaign Planning

Call Routing

Customer Support

Lead Generation

Mobile Coupons

Email Templates

Self Service Portal

Subscriber Management

Account Alerts

Contact Management

Help Desk Management

Lead Verification/Validation

Opportunity Management

Outbound Call Center

Content Management

Lead Management

Conversion Rate Optimization

Web browser (OS agnostic)

Windows 10

FREE (10 Users)
Starter: $14.99/month ($.99/month paid annually or $8.99/month paid each 2 years) 
Regular: $49.99/month ($39.99/month paid annually or $29.99/month paid each 2 years) 
Enterprise: $79.99/month ($64.99/month paid annually or $47.99/month paid each 2 years)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Agile CRM

In Person

Live Online

Webinars

Documentation

Videos

BigTime is an online time and billing solution designed to serve professional service firms like accounting, engineering, government contracting, legal and IT services. The integrated solution offers features like time and expense tracking, WIP management, task & workflow management, invoicing, billing and more.


BigTime time tracking captures all time spent on projects or out of office activities through a mobile timesheet app. Employees can submit expenses through the online portal or directly from their mobile devices and attach scanned receipts. Once finalized, the solution automatically generates a digital expense report and submits it to the system for approval.


BigTime also offers comprehensive project management features that help managers monitor project status, define tasks and activities, assign tasks and more. The built-in billing & invoicing tool helps businesses manage their accounting operations with automated expense calculations, multiple billing rates and receipt management features. Businesses can leverage pre-built reporting templates or create new templates to address their compliance and audit reporting requirements.


Users can access the solution on their Android and iOS devices using the BigTime mobile apps. The solution can integrate with various accounting and ticketing solutions including QuickBooks, Slack, Zapier and more.



Agile CRM vs BigTime

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons