Airtable is a cloud-based project management solution targeting small to midsize businesses as well as departments within larger companies. This system focuses primarily on data organization and collaboration.

The system uses a spreadsheet format to organize data. Related data can be linked together; for example, contacts can be linked to their companies or inventory items can be linked to their vendors.

Airtable is compatible with multiple devices. On desktop computers, users see data in a spreadsheet format, while on mobile devices, data can be viewed as tappable cards. On both devices, users can add and remove data, attach files and share tables.

Airtable integrates services such as Dropbox, Box, Evernote and Google Drive. Tables in this software are shareable, and users can track who is making changes to documents when. A chat tool is also included, which allows users to chat each other while working on tables.

Airtable was founded in 2012 and is offered worldwide. This software is priced on a per user per month basis. A mobile app is available for iOS.



496 Reviews of Airtable

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 496 reviews

December 2018

Kyle from Alton Kyle Designs

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

1 of 5

Functionality

2 of 5

December 2018

too complex for new users

Pros

It's pretty? It meets simple job functions.

Cons

Terrible UI/UX. A maze with no end. Make more tuts.

December 2018

Veronica from Income Over Expense

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

Finally A Visual Organization Solution!

Pros

I can't say enough great things about Airtable. It is amazing how effective, smooth, and simple it is to use this platform to literally put everything down in my brain. When dealing with so many different parts of my business its nice to finally have something more pleasing to the eye than the traditional boring CRM's out there!

Cons

While I am 99.99% happy with Airtable, I would like to have a bit more flexibility on the interface color controls. Sorry I know I'm a bit of a freak when it comes to customizing my apps but that would be amazing!

December 2018

Barbara from CA Technologies

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

A friendly database manager

I have used this tool on some occasions and the truth has gone perfectly and the systems that I have delivered have had absolutely no problem or complaint, the databases process quite fast and are very accurate.

Pros

I think it's super simple to create databases with this tool is perfect for people who do not have as much knowledge and is super nice to look at, you also have the possibility to return to your previous versions and therefore eliminate any error committed in the future, you can also start from the beginning of the database from scratch or do it from a template already created.

Cons

The only thing I do not like is the difficulty to find duplicates but everything is perfect including technical support.

December 2018

Andrea from Resume Scripter

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

December 2018

Great tool with lots of amazing features

Pros

We use airtable to track projects and assign tasks. It works fairly well for a small team.

Cons

Wish it integrated with email so that it could function more like a crm. The few times that we reached out to support as a paid subscriber they were slow and inefficient.

December 2018

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

The must have tool for creative asset management

Pros

The ease of creating trackable worksheets without the clunkiness of Excel

Cons

Nothing- a fantastic tool that is easy to use

December 2018

Heather from TPU

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

December 2018

Great services!

Air Table is a great resource for online retailers it keeps everything you need flowing and organized in one place.

Pros

We use the air table software to manage our returns and such and it is great for keeping everything together and organized. It helps tremendously.

Cons

All of the information on the screen at one time can be a lot to take in at first, but you get used to it.

December 2018

Shandry from My Rental Advisor

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

December 2018

Airtable Work For Me!

We love it!

Pros

It is an easy and versatile software that I use for several customized reports and list.

We utilize it to keep a monthly log of rentals, as project list, and inventory reports.
It is a great way to have very large amounts of detail and information and yet have a way to select the information down that you wish to view at any given time. I enjoy using the filter and hidden field buttons and looking at specific regions or Account Manager without seeing all the other.

Whatever you can dream or need you can create this in Airtable- I would never go back to excel again!

Cons

I cannot really find any cons at the moment for this software. Whatever I have ever wanted this software to do it has done it...No improvement needed at this time. Maybe some voice command to arrange my information.

December 2018

Anonymous

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

2 of 5

Functionality

3 of 5

December 2018

Access for the SaaS generation

Pros

A simple, online-only visual database that takes Excel/Google Sheets and extends it. Sure, you could manage with those, but this brings you a bit closer to a relational database.

Cons

It doesn't do such a good job of clarifying what I should use it for, or how to organise my database well in the first place to justify switching to this new product.

December 2018

Christian from Little Rock Online

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

December 2018

A Collaborative Excel Competitor

Airtable offers features which make it a good choice and it definitely deserves to be tested alone or, better, in a team so that you can get familiar with the new opportunities from a fresh spreadsheet software creator.

Pros

You have many features, visual features and numerical features which help you to organize projects and businesses, to help your collaborators to better understand indicators and co. Everything can be individualized and changed as you want. Working with maps for example was fantastic and so was the handling with dropdowns which were embedded into the sheets. I can imagine what I could do with these tons of features.

Cons

Of course Airtable is making changes you don't know from Excel and needs to be established as a new standard. Not everything will work the same way as you know it from Excel and Numbers. Sometimes I got the feeling that the app needs some polishing when working on a sheet as the feeling when clicking around was like it lags. This can be distracting especially if you are focussed.

December 2018

Morgan from Grim Beard Productions

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Great for managing all of your data

Pros

This is a great diy crm tool for any size business to track all of their data and effectively get their business ahead.

Cons

I don't like having paid features in apps

December 2018

Juan Martín from Levi's

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

My review for Airtable

Positive

Pros

Very complete product, has tons of features and you can represent almost everything you want. The UI is great!, really like it.

Cons

Can be quite complex to use, but thats mainly because of the amount of features it has.

December 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

The best customizable organisational tool

Pros

You can set up different bases and set them up for your own needs. Multiple tabs and tables can be set. You can then have multiple views to keep the filters for just that view. You can create as many fields as you may need.
Each record is linked to your list. Within a table you can click on different records attched to the table and be able see it without going to multiple tabs.

Cons

Noting. It has been the best software so far for organising our business.

December 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

3 of 5

December 2018

Use this Everyday and am Happy but always room for improvement

Pros

I use this product everyday and love the endless features and capabilities to organize myself and my team.

Cons

I don't like that so many of the add ons cost so much money.

December 2018

Quinn from Quinn Ballard Photography

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

I was able to make the perfect custom CRM + Project Manager with Airtable

It's given me the tools / building blocks to make any kind of table to use. I use it for business stuff, but also for keeping track of Christmas gifts I want to get my family, validating ideas for apps, and a place I can put canned email templates all in one place.

Pros

I love that I can control and customize every part of an Airtable base in order for me to make a CRM that had exactly what I wanted, and nothing that I didn't want. Some of the metrics I keep track of for my business aren't available in some CRMs, and some CRMs that DO offer those metrics have so many other features and everything just becomes way too overkill and cluttered. Not only could I make a CRM that had exactly what I wanted, I could also make it work as a Project Manager, so literally everything I need for my business (Projects, Project Status, Client, Contact Info, Project Rate, Shoot Date, Deadline, Total Lifetime Client Spend, Thank You Letter Sent To Client, etc.) are all in one spot. There's no extra fluff I don't want, and all of the info I know I need.

Cons

The only downside is that records in separate bases at this time can't be linked. This is a huge request by users on the Airtable community forum, so as soon as that is implemented, Airtable will be a near-perfect service in my opinion.

December 2018

Freddie from cemetery/funeral

Company Size: 501-1,000 employees

Review Source


Ease-of-use

5 of 5

Functionality

4 of 5

December 2018

Easy to build your own CRM

Pros

This is the easiest and user friendly free CRM. The tutorial is easy to understand, build your own CRM in short period of time. Fully integrated with full browser or mobile devices.

Cons

One of the function is address, if the system architect can implement street function, 1-click leads to map or navigation on mobile device, that will be a great help.

December 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

The best way to organize structured information

Pros

It like Access on steroids. You have the option to organize the data in different tables and keep the relationships between them. It's much better and more powerful than google sheets.

Cons

I'd like to have more integrations with other tools and sometimes getting the data you want in the format you want requires quite some work. I find the pricing model a bit limiting. It can become very expensive if you have many users.

December 2018

Nicole from Self-Employed

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

December 2018

Flexible Spreadsheet

Pros

Airtable provides a great way to connect different sheets within one spreadsheet. You are able to share spreadsheets with multiple people, allowing for collaboration on projects. There are also great templates that are easy to edit and change to fit your individual need.

Cons

This is a hard question. This software is not the best when it comes to using it as a spreadsheet for financials.

December 2018

Steve from PTC

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

December 2018

"Airtable keeps you organized"

Pros

This is a great tool for keeping organized. You are able to quickly create project bases using templates that have already been created. The form builder is a great feature for having team members input data and have it populated right into a worksheet view.

Cons

Unless I don't see the option, I wish there was a way to optionally increase the row height in grid view.

December 2018

Ana from Sweet Lisbon

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Great app

Pros

Airtable made my life extremly easier. We can easily built all the databases we need and keep everything organized in one work area. Lots of templates and great inspiration from the comunity.

Cons

I think it's a little expensive for small business like mine

December 2018

Jaime from Parsley Health

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

December 2018

One of my new favorite tools

Pros

Airtable’s experience is light and user friendly. It is great for visual people and there is a high level of collaboration that can be achieved. It also integrates with many services.

Cons

The mobile version is very disappointing—especially compared to the wonders of the desktop version.