Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.5 / 5
Value for Money
4.5 / 5
Customer Support
5.0 / 5
Functionality
4.5 / 5
Pros
"Intuitive operating without excessive training if you know such tools like HP-ALM. If training is needed e.g. for testers there are enough documents available for that."
"Easy to use, intuitive approach from testcase to bugs an solutions"
"The ease of use for setting up test cases, tracking defects, and robust reporting."
Cons
"We ran into some minor issues which were mostly solved by the support team. We still have some issues with exporting to excel, since rtf export were not human readable."
"The documentation of SSO wasn't up to date, which caused us some issues. But Andagon helped out within a conference call."
"In my experience I have not had dissatisfaction with the application. the implementation of modules, generate report, was practical and simple. "
aqua ALM Reviews
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January 2020

Dhimitri from Protecmedia
Company Size: 51-200 employees
Industry: Information Technology and Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
January 2020
Very good experience with a very good testing tool
The experience with Aqua ALM was overall very positive. This tool, pretty much, exceeded our expectations since it's very complete and easy to use. Even with some limitations due to the trial version, the customer service was excellent and very fast to answer every doubt or request that we had and this was very much appreciated.
Pros
-Friendly interface and easy to use. -A complete tool for testing. You can do pretty much any testing-related tasks. -Automatic testing. -Great customer service. -Fair prices.
Cons
-At the beginning, maybe not 100% intuitive. -Limited trial version. It would be nice to have the experience of a user management system even during the trial period.
June 2020
Josephine from MiltenyiBiotec B.V.
Company Size: 5,001-10,000 employees
Industry: Biotechnology
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2020
Intuitive Sofware
Our users are glad to work with aqua!
Pros
Aqua is very easy to learn. It enables the management of manual and automated tests. The user and roles management as well as project configuration ensure an exact information management at projects. Additionally Andagon offers a great product support.
Cons
The documentation of SSO wasn't up to date, which caused us some issues. But Andagon helped out within a conference call.
Reasons for Choosing aqua ALM
We needed a reliable partner in terms of support and availability of that support! Additionally the user experience of aqua is unbeatable.
January 2020
Jan from GFaI e. V.
Company Size: 51-200 employees
Industry: Research
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
Functionality
5.0
January 2020
aqua tests
Pros
usability & functionality & GUI & setting-up multiple users
Cons
UML for relation settings & some minor bugs
May 2020
Roland from Ernst & Young
Company Size: 10,000+ employees
Industry: Management Consulting
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2020
Complete Test Management Tool out of the SaaS Box
We looked for a test management tool without excessive infrastructure set up but with all features which are needed for every days testing. Crowd testing is also an option since aqua ALM can be made accessible for externals as well. Selenium integration is also possible within the web client, windows must be underlaying for this, because powershell scripts control the interface to it.
Pros
Intuitive operating without excessive training if you know such tools like HP-ALM. If training is needed e.g. for testers there are enough documents available for that.
Cons
Building test scenarios (=test sets) for a dedicated release is a bit tricky. You have to enter the target release in the requirements, set a filter to that target release and then display the related test cases and build a test scenario out of that.
Reasons for Choosing aqua ALM
TestRail did not provide enough functionality.
Reasons for Switching to aqua ALM
Lack of time.
April 2020
Sergio from querformat AG
Company Size: 2-10 employees
Industry: Computer Software
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2020
Great product: really easy to use and great support
We are using the testcases with teststeps and the testscenarios. That allowes us to give a great feedback about errors that occure.
Pros
It is really intuitive, has a great look and shows the results very visual. It is as well very easy to personalize with own fields and selections. And the support is very quick and helpful!
Cons
There is nothing bad I can say about this product, except that I still need to do the testing myself :-D
Reasons for Choosing aqua ALM
- the great support - the easiness of handling - the modern and intuitive frondend - the great visual overview
March 2020
Elena from IT Dienstleistungen
Company Size: 501-1,000 employees
Industry: Information Technology and Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
March 2020
working with aqua is fun and easy
Pros
I learned aqua intuitively, it was as if I had always known aqua! It is very easy to create complex data constellations for the test cases, for example in Excel and import them into aqua. When carrying out the test, you have the right conditions, the right data for every test step and the expected results for every test scenario! Reports and dashboards are easy to configure and you always get the data in real time, very useful to act quickly.
Cons
If you don't find something, refresh the view or delete the filters ;-)
March 2020
Jan from Yuanda Robotics GmbH
Company Size: 11-50 employees
Industry: Industrial Automation
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
March 2020
Aqua
In general, we are happy with aqua and are increasing our usage.
Pros
The product is very easy to use, it comes with an office like UI and we were able to get started within hours. Aqua offers a number of options to optimize or filter certain aspects and hide a lot of complexity. Thus being easy to use for multiple people. We liked the reporting functionality and the comment functions to help improve our requirements and test process.
Cons
We ran into some minor issues which were mostly solved by the support team. We still have some issues with exporting to excel, since rtf export were not human readable.
March 2018

Jossmely from Suiche7b C.A.
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Customer support
4.0
Functionality
4.0
March 2018
So complete and mature tool for the management of tests in the market,
So complete and mature tool for the management of tests in the market, We had success impressive visibility over the whole QA.
Pros
aqua can be operated intuitively, administration is easily understandable. The reporting is conclusive and provides a good basis for decision making. After having used aqua, employees value the speed. Automating manual test cases is easier. A seamless integration environment with a set of test tools helps to do it. The tests can be run efficiently with different test data, thanks to possible sets of variables.
Cons
In my experience I have not had dissatisfaction with the application. the implementation of modules, generate report, was practical and simple.
April 2020
Zoheil from Car & Away
Company Size: 11-50 employees
Industry: Information Technology and Services
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
April 2020
Fantastic Test Management Tool
Pros
Very comprehensive tool that covers Test Management from A-Z. Sales/Customer Support was amazing. The option to add free users to work on Defect Management only is perfect for smaller teams and companies that work with externals. At the same time, the more expensive options give clients that can afford it all the extras they could need.
Cons
The layout/look is a little traditional (which some companies actually may prefer) and the lack of an agile/scrum board for Defect Management for free Users was an issue for us (but it's a free version so can't really complain)
March 2020
Volker from IT.NRW
Company Size: 1,001-5,000 employees
Industry: Information Technology and Services
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
5.0
Functionality
5.0
March 2020
Review Aqua
Pros
The Product is easy to use. The Product is extensive
Cons
I Dont missing features. Integration Confluence. Testautomation is not so easy to implemated
April 2020
Daniel from Richardt Steuer- und Regelgeräte GmbH
Company Size: 11-50 employees
Industry: Automotive
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2020
Easy to use tool for requirements engineering
Pros
We use aqua primarily for requirements engineering and it works very good for us. Before we started with aqua we used text files for describing the requirements of our products. Especially the change-tracking was very complicated. With aqua it is now very easy to collect requirements from different sources and managed them.
Cons
The installation of new aqua-releases could be simplified and some pre-definied reports would be helpful.
March 2020
Clemens from regiocom SE
Company Size: 5,001-10,000 employees
Industry: Outsourcing/Offshoring
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
March 2020
Multifarious tool, with a lot of helpful functions for the test
Pros
- modern and clean surface - supports all phases of the fundamental test process -> helpful functions for the test planning -> promotes the control of the tests (transparent inspection trough the active test analysis and execution -> structured test design -> easy documentation of the test execution -> detailed reporting - individual and adaptable reports - helpful wiki
Cons
- the abundance of functions is not only a blessing, it's also a curse -> at the beginning it's not easy to understand all the different Buttons, functions, tabs and so on
January 2020
Oliver from own3d media GmbH
Company Size: 11-50 employees
Industry: Internet
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2020
Fits perfectly to our needs
Super friendly staff, good on boarding and fast access
Pros
- Desktop application / Web application - Functionality - Pricing - License management
Cons
More possibilities in the Jira Sync plugin
March 2020
Steffen from Minol Messtechnik
Company Size: 1,001-5,000 employees
Industry: Real Estate
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
March 2020
Good product
Pros
Easy to use, intuitive approach from testcase to bugs an solutions
Cons
Difference between Desktop and WebClient in administrator mode
April 2020
Florian from GASPOOL Balancing Services GmbH
Company Size: 51-200 employees
Industry: Oil & Energy
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
April 2020
Good Balance between costs and benefit
Pros
It is a complete ALM-tool with all functions which you need for testmanagement.
Cons
The usability of some functions is a bit tricky. But I didn´t know a tool which is easier to handle.
May 2020
Kevin from Presidio
Company Size: 1,001-5,000 employees
Industry: Information Technology and Services
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2020
Robust test management software
Pros
The ease of use for setting up test cases, tracking defects, and robust reporting.
Cons
Lack of out-of-box reporting available with the lower tier pricing options