About Asana

Asana is a cloud-based project and task management solution that enables companies and ad agencies to manage and organize tasks and projects, communicate and collaborate. It is helpful for teams and companies that handle multiple projects at one time, and it can serve companies of any size.

Features include task management, reporting, automatic notifications, a customer portal, collaboration tools, dashboards, a mobile application, document management and task assigning. Asana also includes an Inbox feature that captures all updates generated automatically by the software.

Asana can be accessed through mobile devices such as laptops, tablets and smartphones. It can also be accessed on both Android and iOS smartphones. The software is free for up ...


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Supported Operating System(s):

Windows Vista, Mac OS, Web browser (OS agnostic), Windows 10

8,802 Reviews of Asana

Average User Ratings

Overall

4.42 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(4,843)

4,843

4 stars

(3,033)

3,033

3 stars

(728)

728

2 stars

(112)

112

1 stars

(85)

85

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 8802 results

January 2020

Filipe from Self-employed

Verified Reviewer

Company Size: 1 employee

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

January 2020

Asana review

Asana is the best way to organize my work and share project status with clients Easy to use on desktop and mobile

Pros

Asana is a great application to organize my tasks I can organize it by projet or client or software version, .... we can define tags to organize task and projects With Asana I can have a overview of my projects where I want, work great of mobile as too Asana can share task with others, to great overview of project Asana is easy to use for all people

Cons

At moment Asana have a lot of functionalities that is enough for organize my work I use it every day with out any problem

Reasons for Choosing Asana

For me Asana work very very much beter than others solutions

June 2020

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

June 2020

Only one issue....

Overall I have had a great experience. I rarely need support so not really sure what to say there. The one thing I did ask for (working with Google Aliases) they refused to do, so I guess if you are good with their program as is, you will be fine. Just don't expect them to go above and beyond to work with you.

Pros

I have been using Asana since 2013 and have taken it with me to each job I have had since. I love the adaptability of the program. I'm able to use it as a daily task list and can use it to manage a team and a project. They have a lot of ready-made templates that you can use, or you can create your own to use repeatedly like for a board meeting or other projects that have the same tasks each time. I constantly am recommending it to other Executive Assistants as it tends to play well with most programs.

Cons

The main complaint I have is that it does not work with Google Aliases. So if your company has a main address, but uses aliases for different departments it will not recognize the alias which means you can't email the project or tasks in Asana. It's not a deal-breaker, but it is a hassle. I've seen many complaints about this but Asana is deaf to them and refuses to correct this. That leads to the arrogance that tends to come through for items like this and attitudes towards religious non-profits, I find it rather sad as it is a really good program, but they are comfortable with it and not willing to help...

Reasons for Choosing Asana

Initially, because we thought we could work around the alias issue. It finally became enough of an issue that we moved to Smartsheet for company-wide projects, but continue using asana for small teams or daily tasks.

April 2020

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

April 2020

Easy to use and quite straightforward

The first thing I find it very useful is that it helps a lot to manage my time and set priorities for different tasks. Because of its ability to be in different projects features, it will be quite handy for the ones who involve in different teams of a company like HR, Project Management.

Pros

It's quite easy to use and it has helped me a lot to keep track of my daily tasks. I find it very satisfying to complete the tasks right after i finish them. It is also handy for the management team to review everyone's tasks and how they're doing at the end of the day. It has already got essential features for task management even in free version, but I'd love to go premium later.

Cons

I hope it could provide more features like insights and trends in free version. But it is still okay to see the general insights of your work.

Response from Asana

Replied June 2020

Hi there, thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! If you've any follow-up questions, please let us know via our support team (asana.com/support) or community forum (forum.asana.com), we'll be more than happy to help!

March 2020

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

March 2020

Asana is a great team tool, but could use some tweaks.

Overall, it is great to have a one-stop shop for all active projects, but it can often allow for tasks and updates to get lost in the ether, amongst its many many levels of 'tasks' and subtasks, etc.

Pros

Overall, Asana is a very robust and well-rounded project management tool for teams, allowing for near complete customization depending on your need. It can be used as a very high level/overview approach to projects and tasks, down to a very granular and detailed level of project management.

Cons

While the software is incredibly robust and able to be manipulated to your individual or team need, the lack of structure can be a bit daunting. Our small design studio has fairly replicable and common design 'tasks', yet despite my endless searching and researching, there seemed to be little in the way of 'templates' for client/branding-driven graphic design studios, to get started. Rather, it feels very geared toward web and developer design tasks. Also, while I do often work with clients transparently throughout the design process (allowing them into Asana to help accomplish tasks), as well as contractors, Asana is not particularly friendly for studios as small as mine. Rather, it is more geared towards larger studios with many internal 'teams.' And, clients can get lost commenting and checking and responding and sharing within the platform, as the Inbox feature feels cluttered and sometimes lacking visual hierarchy. For example, a comment can end up attached to a specific sub-task, where it will not be seen easily in the overall project task–and getting missed altogether sometimes. Lastly, while Asana is very customizable, some of the ways they treat teams vs. projects vs. tasks can feel a bit backwards, leaving you to 'jerry-rig' the layout and items to work in a best-case project flow for you or your team.

Response from Asana

Replied June 2020

Hi there, thanks so much for sharing your experience with Asana! We're in the process of launching a new version of our Inbox which should help you get better visibility on information related to your work; you can learn more about this update in the following announcement (https://asa.na/70d) as well as in our guide article dedicated to Inbox (https://asa.na/707). And if you'd like to pop by our community forum (forum.asana.com) to share more insights about your set up, we'd love to share some tips and advice tailored to your workflow!

May 2020

Hugo from UnicornPowered

Verified Reviewer

Company Size: 2-10 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

May 2020

Free version is already great, it is even better when you upgrade

I have been using Asana for many years, when I need to refer to a good and useful tool for managing project, I always say Asana. Moreover the free version offers all the needed basic features, it is impressive.

Pros

The clean UI, the board and custom fields.

Cons

Subtasks management (mostly in the board view) because too much click to reach them and no overall view (no nice hierarchical view with parents and child tasks).

Reasons for Choosing Asana

It was free, was always in evolution, offered simplicity. I have used the paid version also the features are greats!

Response from Asana

Replied June 2020

Thanks for the awesome review, Hugo! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. We've some exciting updates coming up, so make sure to keep an eye on our release notes (https://asa.na/releasenotes) and product announcements in our community forum (https://asa.na/702)!