---
title: "Asana Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Asana. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Asana is a good fit for you!"
source_url: "https://www.softwareadvice.com/project-management/asana-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Asana Reviews

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# Asana User Reviews

## Reviews summary

- Overall rating: 4.5/5
- Total reviews: 13,777

### Secondary ratings

- Ease of use: 4.4/5
- Customer support: 4.3/5
- Value for money: 4.4/5
- Functionality: 4.4/5

### Rating distribution

- 5 stars: 8,217 reviews (60%)
- 4 stars: 4,407 reviews (32%)
- 3 stars: 919 reviews (7%)
- 2 stars: 132 reviews (1%)
- 1 star: 102 reviews (1%)

### Most mentioned pros

- I use it to organize sprint related activities, track feature requests, and manage priorities effectively. While it is not a replacement for dedicated coding tools, it works well as a collaboration and project management platform that improves transparency and team productivity.
- The smooth user interface, combined with flexible task delegation features, allows teams to maintain clear structure, meet deadlines efficiently, and optimize daily operations seamlessly.
- The way you can build out the automation so that you can automate the repetitive task and the integration with third party applications like Teams and Salesforce

### Most mentioned cons

- It can take some time to set up the right workflow when financial tasks involve several approval stages, and the number of project options can feel like more than I need for simple accounting work.
- I literally spend 50% of my mornings going back & forth between "My Work" & the Inbox looking for where they've hidden the Assets again and if you forget to turn OFF the Timer, it screws up the entire Report. And also, the notifications are completely OUT OF CONTROL.
- Only con I have found is duplication of update emails, i.e., You can receive an update on a task, but also receive the same update if someone is assigning a specific task to you.

## Asana customer reviews

Showing reviews 1-25 of 13,777 (page 1).

### Asana Centralizes Projects and Keeps Teams Aligned

- Overall rating: 5/5
- Reviewer: Aya A.
- Industry: Entertainment
- Company size: Self-Employed
- Product usage: 1-3 years · weekly
- Reviewed: November 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Asana helps solve problems related to task organization, communication gaps, unclear responsibilities, and limited visibility into project progress. It provides a centralized platform where teams can assign ownership, track deadlines, manage dependencies, and monitor deliverables. This improves accountability, reduces unnecessary back-and-forth communication, and makes it easier to prioritize work, identify bottlenecks, and ensure projects are completed efficiently.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5

#### Pros

I like Asana's ability to centralize project management, organize tasks, and improve collaboration across teams. Its automation features, customizable views, and progress tracking make it easier to manage complex workflows, maintain accountability, and ensure everyone stays aligned on priorities and deadlines.

#### Cons

Some features can take time to understand, especially when setting up complex workflows, automations, and custom fields. The platform can also feel overwhelming when managing multiple projects, and certain advanced features may require paid plans. A more intuitive onboarding experience and simpler customization process would improve the overall user experience.

---

### Great AI Project Creation, But Projects Feel Isolated and Hard to Organize

- Overall rating: 2/5
- Reviewer: Karen W.
- Verified reviewer: Yes
- Industry: Mechanical or Industrial Engineering
- Company size: 1001-5000 employees
- Product usage: weekly
- Reviewed: November 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Adding AI and being able to use it as an assistant has been genuinely helpful.

#### Ratings breakdown

- Ease of use: 3/5
- Customer support: 4/5

#### Pros

The AI assistant to help create projects.

#### Cons

It doesn’t feel very organized, and it’s not easy to connect projects in a meaningful way. I also don’t find it very straightforward to loop everyone in on a project. Overall, each project ends up feeling isolated and independent from the others.

---

### Intuitive Cross-Project Linking with Powerful Custom Fields and Training

- Overall rating: 5/5
- Reviewer: Natalie R.
- Verified reviewer: Yes
- Industry: Veterinary
- Company size: 51-200 employees
- Product usage: less than 1 year · daily
- Reviewed: November 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Building a workflow that has visibility for all team members. I am in charge of creating our event planning process and I am excited for the features.

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 4/5

#### Pros

I like how much more intuitive it is for linking data across projects, teams, and portfolios than other management software. Custom fields and tracking dependencies are helpful. I've been impressed with the training offered as well.

#### Cons

It is complex to tap into its full potential and not everyone on the team is as well versed.

---

### Keeps Teams on Track, but AI Assistants Need Clearer Guidance

- Overall rating: 5/5
- Reviewer: Skyler G.
- Company size: 2-10 employees
- Reviewed: November 2026
- Review source details: This review was submitted organically. No incentive was offered

I use Asana to keep track of our work across lots of schools, so we can all stay on track and up to date. The calendar layout helps me see my weekly workload and make sure I’m not overbooking myself.

#### Pros

I like that Asana keeps track of our work with a lot of schools and helps us all stay on track and up to date. I also like the calendar layout because I can see my workload for the week and make sure I’m not overbooking myself. The setup was pretty easy, everything is straightforward, and I’ve been finding out new things from coworkers.

#### Cons

I want to learn more about the AI assistants, but there are a lot to go through. I’d like an easier way to identify what each one does so I know which one I need.

---

### Clear, Easy UI with Strong Microsoft Integration and Collaboration

- Overall rating: 5/5
- Reviewer: Liem H.
- Industry: Non-Profit Organization Management
- Company size: 11-50 employees
- Product usage: 3-5 years · daily
- Reviewed: November 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Accountability, tracking tasks and project management, delegating tasks and seeing the distribution of work, managing a calendar

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5

#### Pros

The user interface is really clear and easy to follow. It integrates really well with Microsoft. I like that we can easily provide and communicate status updates. There are opportunities to use AI to generate workflows and even text if needed. We have a non-profit price rate which is really nice and it's really easy to use also for cross-departmental collaboration.

#### Cons

Areas of opportunity for Asana include integration with email

---

### Easy to Navigate with Great Functionality

- Overall rating: 4/5
- Reviewer: Lana W.
- Industry: Marketing and Advertising
- Company size: 11-50 employees
- Product usage: 1-3 years · daily
- Reviewed: November 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Helping us with tracking our tasks, content calendars, onboarding and so on.

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 4/5

#### Pros

How easy it is to navigate and the functionality

#### Cons

I probably need to learn how to use it more effectively so I can't fault Asana now

---

### Easy Seminar Planning, Though Recurring Tasks Need Work

- Overall rating: 4/5
- Reviewer: Alessandro A.
- Company size: 11-50 employees
- Reviewed: November 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I use Asana to organize seminar room bookings, speaker invitations, attendee lists, and programmes. Its checklists remind me to issue certificates and send participant data for training credits, and help my secretary catch missing items. The timeline helps me spot event clashes, making my seminar calendar far more manageable.

#### Pros

I use Asana to organize my seminars, with a separate board for each event and sections for room bookings, speaker invitations, attendees, and the programme. After each seminar, a checklist reminds me to issue attendance certificates and send the participant data needed to register training credits. It has made preparing a full seminar calendar more manageable, and it helps my secretary and me catch missing items, like an attendance sheet, before they become an issue. Asana was easy to adopt, and I had my first seminar board running within an afternoon. When I’m unsure how to structure a project, the built-in AI suggestions point me in the right direction. The nonprofit pricing suits our modest budget, and I value the timeline view because I can spot room-booking or speaker-invitation clashes at a glance.

#### Cons

I find that sub-tasks don’t always behave as I expect. I once put a speaker confirmation under the wrong venue task and only noticed when a colleague asked about it. Recurring tasks could also be simpler to set up, since I still rebuild a few seasonal reminders by hand.

---

### Easy Task Tracking and Quick Reference

- Overall rating: 5/5
- Reviewer: Roxanne B.
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: November 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Asana helps me keep track of my tasks, monitor what needs to be completed, and organize important attachments in one place. It makes it easier to keep track of my workload and refer back to files related to specific tasks instead of having everything scattered across different platforms.

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 4/5

#### Pros

I can track tasks and reference them easily.

#### Cons

Pricing and Subscription Limitations. Its updates can sometimes make the platform confusing to navigate.

---

### A good organizational task manager

- Overall rating: 4/5
- Reviewer: Greg R.
- Industry: Hospitality
- Company size: 1001-5000 employees
- Product usage: 1-3 years · daily
- Reviewed: November 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

In my organization, we used Asana to help us track monthly tasks that were due in reporting for various different KPI's. I also used it to personally track my tasks. I found that it was a little tricky to go back-and-forth between the two having my personal tasks and the organizational tasks. It didn't seem like there was an easy view to have both of those in the same place.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Asana is a pretty good task manager and it enables cross team collaboration really strongly. Organizing a team to execute on tasks together is helpful.

#### Cons

I don't like Asana's layout. I found that for me it was hard to keep track of my tasks and at least for my way of working, the visual cues were not helpful.

---

### Best UI of any project management tool

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Computer Software
- Company size: 1001-5000 employees
- Product usage: 1-3 years · daily
- Reviewed: November 2026
- Review source details: This review was submitted organically. No incentive was offered

Ease of use is incredible, it's very simple to onboard and use, and my leadership loves following everything through the reports and dashbaords

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Asana has some of the best UI for a project management solutions. It's extremely easy to stay organized, set up and track projects, and know what needs action. Finally, the reporting and dashboards are incredible.

#### Cons

Some custom integrations can be tricky to setup, but besides that it's one of my favorite project management tools.

---

### Verified reviewer

- Overall rating: 5/5
- Reviewed: November 2026
- Company size: 10000+ employees

The reviewer appreciates Asana for its ease of use and effectiveness in managing tasks and projects with teammates. They noted that while the setup was simple, the chat assistance could be more helpful in guiding users to solutions.

Full review available after login on Software Advice

---

### Operations Coordinator

- Overall rating: 5/5
- Reviewed: November 2026
- Company size: 2-10 employees

The reviewer appreciates Asana's ease of use, which aids in quickly onboarding team members in a remote work environment. The tool's AI-generated status reports help keep the entire team aligned and informed.

Full review available after login on Software Advice

---

### Verified reviewer

- Overall rating: 4/5
- Reviewed: November 2026
- Company size: 11-50 employees

The reviewer finds Asana beneficial for tracking tasks and deadlines, appreciating its customizable features. They noted that using AI assistance helped in setting up the workspaces to better fit their requirements.

Full review available after login on Software Advice

---

### CFO

- Overall rating: 5/5
- Reviewed: November 2026
- Industry: Oil & Energy
- Company size: 2-10 employees

The software supports organizational transparency, which is crucial for maintaining focus on priorities. Nevertheless, some updates have led to increased confusion and challenges in finding specific content.

Full review available after login on Software Advice

---

### Interim CFO

- Overall rating: 5/5
- Reviewed: November 2026
- Industry: Higher Education
- Company size: 11-50 employees

Asana is particularly beneficial for managing projects and onboarding in remote work environments, showcasing its ease of use. The pricing model, which charges per user, may pose challenges for some users.

Full review available after login on Software Advice

---

### Virtual Assistant

- Overall rating: 5/5
- Reviewed: November 2026
- Company size: 2-10 employees

The reviewer appreciates Asana for its ability to help manage tasks for various clients in one place, highlighting the ease of use and initial setup. The creation of workflows further enhances the platform's functionality.

Full review available after login on Software Advice

---

### Marketing Communications Manager

- Overall rating: 5/5
- Reviewed: November 2026
- Industry: Leisure, Travel & Tourism
- Company size: 2-10 employees

The reviewer appreciates the live training provided by Asana, which has boosted their confidence in setting up tasks. This support, combined with the intuitive interface, is helping their busy team stay organized while working from different locations.

Full review available after login on Software Advice

---

### Administrative Support

- Overall rating: 5/5
- Reviewed: November 2026
- Industry: Human Resources
- Company size: Self-Employed

The reviewer appreciates Asana's ability to reduce the need for frequent meetings by centralizing task assignments and updates. Their positive experience as a beginner suggests that the platform is effective for those transitioning from traditional corporate project management methods.

Full review available after login on Software Advice

---

### Verified reviewer

- Overall rating: 4/5
- Reviewed: November 2026
- Company size: Self-Employed

The reviewer appreciates the training sessions provided via Zoom, which aid in maximizing Asana's features. The two-week inbox recap is also a valuable tool for keeping track of project progress.

Full review available after login on Software Advice

---

### Verified reviewer

- Overall rating: 5/5
- Reviewed: November 2026
- Company size: 501-1000 employees

The initial setup of Asana is reported to be very straightforward, making it easy for users to get started. While the interface may seem daunting to some, breaking it down into manageable parts helps users adapt quickly.

Full review available after login on Software Advice

---

### Owner

- Overall rating: 5/5
- Reviewed: November 2026
- Company size: 11-50 employees

The reviewer appreciates Asana's flexibility in adding details to projects and its ability to track various aspects of project management. Although the Gantt chart features have not been fully utilized, there is an interest in enhancing them for better task alignment.

Full review available after login on Software Advice

---

### Software Engineer

- Overall rating: 5/5
- Reviewed: November 2026
- Industry: Alternative Dispute Resolution
- Company size: 11-50 employees

The onboarding experience with Asana is straightforward, and the available support is helpful for users. Despite its strengths, notifications can become overwhelming when managing several projects simultaneously.

Full review available after login on Software Advice

---

### Head Of Marketing Operations

- Overall rating: 4/5
- Reviewed: November 2026
- Industry: Human Resources
- Company size: 11-50 employees

The software's user-friendly interface and strong app ecosystem support effective project management and goal tracking. Yet, the lack of comprehensive onboarding assistance can lead to significant delays in getting started.

Full review available after login on Software Advice

---

### Verified reviewer

- Overall rating: 4/5
- Reviewed: November 2026
- Company size: 1001-5000 employees

The reviewer appreciates Asana's ease of use and effective project management capabilities, which aid in staying organized. The setup was simple, but there are concerns regarding how projects are organized within the platform.

Full review available after login on Software Advice

---

### Senior Digital Marketing Account Manager

- Overall rating: 5/5
- Reviewed: November 2026
- Industry: Marketing and Advertising
- Company size: 51-200 employees

As a Senior Digital Marketing Account Manager, the reviewer appreciates the software's ability to streamline project management across teams in different countries. The inability to access tasks without being added can create challenges in productivity.

Full review available after login on Software Advice

---