Asana vs Smartsheet

Asana has 9154 reviews and a rating of 4.42 / 5 vs Smartsheet which has 1539 reviews and a rating of 4.43 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.42 / 5 (9,154)

4.43 / 5 (1,539)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

October 29, 2020

October 29, 2020

Pros/Cons

  • Pros

  • It's beautiful, easy to configure, and extremely customize able.

  • I love how this app is so simple and easy to use. This is by far the best project managing app I've seen.

  • Cons

  • tool is great but it is not easy to understand some of the things are very complicated for example tags option

  • Initial setup and learning takes a bit of time. It is user friendly but involves some investigation to find how to navigate.

  • Pros

  • We are using this product for a long period of time and this product helps us to improves a lot of things in our team this product is AWESOME!

  • I love the fact that it is every easy to use, can do almost anything, and is extremely collaborative.

  • Cons

  • This would be a minor complaint given the features mentioned above, but the interface is somewhat clunky. However, the product serves its purpose well.

  • 1. As its cloud-based, it may sometimes be showing slow and stop working 2. Recovery time is a little bit slow rather than the market competitor. 3. Customer service are good but so friendly.

Pricing

Pricing Range

How it's priced

Asana users pay a monthly subscription fee for each user login. It is a cloud-based solution.

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Contract Term

Asana requires no contract for cloud-based deployment.

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Upfront Costs

No upfront fees.

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Recurring Costs

None, beyond subscription fees.

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2020

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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9 Recommendations

Downloads and related articles

Pricing Guide

2020 Project Management Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

  • Pricing models & ranges

  • Unexpected costs

  • Pricing of popular systems

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support

Phone Support

Phone support not offered.

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Online Case Submission

Online case submission not offered.

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Online Support Options

Help website, knowledge base, and online community included in subscription fee.

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Training

“Getting started” online catalogue included in subscription fee. Online training includes webinars and/or videos. Additional live and/or online training can be purchased.

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