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Overall customer rating: Customer rating:



Recommended by: Recommended by:

65% of users

48% of users

Operating Systems: Operating Systems:



Mobile compatibility: Mobile compatibility:

Deployment: Deployment:

Target customer size: Target customer size:

Price: Price:



How it's priced: How it's priced:

Cloud-based: Monthly subscription fee for each user login. Premium versions available for teams or entire organizations.

Cloud-based deployment: Monthly or annual subscription fee paid per license.

Perpetual license fee paid up front for each license.

Contract term: Contract term:

Cloud deployment: None required.

On-premise deployment: None (perpetual license).

Upfront costs: Upfront costs:

None, beyond monthly subscription fees.

Additional fees for professional implementation and training services.

Recurring costs: Recurring costs:

None, beyond monthly subscription fees.

None, beyond subscription fees.

What does it cost?: What does it cost?:


Task management: Task management:

Time tracking: Time tracking:

Resource management: Resource management:

Reporting: Reporting:

Document management: Document management:

Issue management: Issue management:

Budgeting: Budgeting:


Phone support: Phone support:


None, for standard cloud and on-premise licenses.

Online case submission: Online case submission:

Available to all users.

Online case submission with one- to four-hour response time included in subscription fee.

Online support options: Online support options:

Help website and knowledge base available to all users. Priority support with dedicated account manager available to Premium users.

Help website and knowledge base, including forums, included with subscription fee.

Training: Training:

Online guide included for all all users. Instructional videos also available.

User guides, knowledge base and community forums included with subscription fee.

* The research on this page is updated by our editorial team. Email us if you're a vendor with new information or a potential buyer with questions or comments.