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Jira vs Culture Amp

Jira vs Culture Amp

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Overall Rating
4.6 (141)
Ease-of-Use
4.1 / 5
4.6 / 5
Value for Money
4.3 / 5
4.5 / 5
Customer Support
4.2 / 5
4.5 / 5
Functionality
4.4 / 5
4.5 / 5
Last Review Written
September 12, 2024
August 26, 2024
Pros/Cons
  • Pros

  • It's intuitive and easy to use while being very robust and comprehensive. Perfect for distributing work across teams and keeping track of progress and issues.
  • It’s a great program that helps organizations stay on top of project completions or important customer interactions.
  • There are nice features that integrate across the ecosystem, like opsgenie, also the charts seem useful, having multiple metrics about the project progress.
  • Cons

  • The problem is that with the passage of time I have been getting more things that I dislike and the initials do not stop bothering me, they could even bother me more at a certain point.
  • Some of the breakdowns of what issue the problems fall under aren't specific enough, and there are character limits for some of the requests when they should be able to leave more detail.
  • Its configuration is a little confusing. As for use, in the beginning user is somewhat lost due to many fields and features of the tool.
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  • Pros

  • Very strong reporting toolkit - easy + efficient to slice and dive deep into the data. Great community to be a part of - strong thought leadership in the engagement space.
  • CA is a great tool with simple and easy to use functionality. The reporting is excellent both in terms of the content it provides and the manner in which the data is presented back to us.
  • It's so important for employee wellbeing and company culture to invest time and effort into tools like this that can capture honest feedback.
  • Cons

  • Plus HR departments hate having several platforms. Trust me, from a system side and reporting side its truly horrible.
  • Before CultureAmp, we were knee deep in comments with no additional insight; which put us in a terrible place. We'd given our employees a voice, but we didn't know who was speaking.
  • I struggled from time to time with the tech but that is more about me.
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Pricing Range
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Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

FrontRunners

2024

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos