Jira vs NetSuite SRP

Jira has 11019 reviews and a rating of 4.39 / 5 stars vs NetSuite SRP which has 12 reviews and a rating of 3.83 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.39 / 5 (11019)
3.83 / 5 (12)
Ease-of-Use
4 / 5
3.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
3.5 / 5
Functionality
4.5 / 5
3.5 / 5
Last Review Written
December 2, 2021
February 28, 2019
Pros/Cons
  • Pros

  • Some of the benefits that I found useful are listed below. It helps in tracking a number of tasks whether it is a new feature, an issue or bug or anything that requires some kind of tracking.
  • It's like an extra powerful ship, abundant in functions and features, that would bring you anywhere you like. For complex projects, it's probably a hidden weapon that decides about the win.
  • Cons

  • Some of the breakdowns of what issue the problems fall under aren't specific enough, and there are character limits for some of the requests when they should be able to leave more detail.
  • We've had developers tell us that they hate JIRA because everything is just too confusing.
  • Pros

  • Has a lot of features and options for setting up projects and resources. It also has a really good time sheet program.
  • Powerful invoicing and revenue management functionalities based on charges. Fully integrated with NetSuite ERP (reporting on projects in every financial report).
  • Cons

  • Agile Methodology is not supported for Project Management. Integration framework is weak.
  • Having to rely on others to add to categories results in human error usually, meaning time can't be reported unless everyone's game is on point.
Pricing Range
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2021

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64 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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