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Jira vs Triskell PPM

Jira vs Triskell PPM

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Overall Rating
4.7 (29)
Ease-of-Use
4.1 / 5
4.6 / 5
Value for Money
4.3 / 5
4.8 / 5
Customer Support
4.2 / 5
4.9 / 5
Functionality
4.4 / 5
4.7 / 5
Last Review Written
October 6, 2024
February 7, 2024
Pros/Cons
  • Pros

  • It’s a great program that helps organizations stay on top of project completions or important customer interactions.
  • It's intuitive and easy to use while being very robust and comprehensive. Perfect for distributing work across teams and keeping track of progress and issues.
  • There are nice features that integrate across the ecosystem, like opsgenie, also the charts seem useful, having multiple metrics about the project progress.
  • Cons

  • The problem is that with the passage of time I have been getting more things that I dislike and the initials do not stop bothering me, they could even bother me more at a certain point.
  • Some of the breakdowns of what issue the problems fall under aren't specific enough, and there are character limits for some of the requests when they should be able to leave more detail.
  • Its configuration is a little confusing. As for use, in the beginning user is somewhat lost due to many fields and features of the tool.
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  • Pros

  • The end users are still happy 3 years later because we continusly improve the capabilities at the implementation.
  • Easy friendly, intuitive, great to use by both IT and Business.
  • It is a basically easy to use tool that helps the team accomplish our basic PM needs.
  • Cons

  • Lack of automation in configuration, of being able to apply a configuration rule to different objects at the same time.
  • No mobile application available even if the plateform is usable on a browser on tablets.
  • The navigation between the different pages is sometimes a bit confusing and users click the arrow to go back but it doesn't take them back to where they thought it would.
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Pricing Range
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Product Demo & Screenshots
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos