Jira vs Wrike
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.1 / 5
4.1 / 5
Value for Money
4.3 / 5
4.2 / 5
Customer Support
4.2 / 5
4.3 / 5
Functionality
4.4 / 5
4.3 / 5
Last Review Written
September 30, 2024
October 1, 2024
Pros/Cons
Pros
- It’s a great program that helps organizations stay on top of project completions or important customer interactions.
- It's intuitive and easy to use while being very robust and comprehensive. Perfect for distributing work across teams and keeping track of progress and issues.
- There are nice features that integrate across the ecosystem, like opsgenie, also the charts seem useful, having multiple metrics about the project progress.
Cons
- The problem is that with the passage of time I have been getting more things that I dislike and the initials do not stop bothering me, they could even bother me more at a certain point.
- Some of the breakdowns of what issue the problems fall under aren't specific enough, and there are character limits for some of the requests when they should be able to leave more detail.
- Its configuration is a little confusing. As for use, in the beginning user is somewhat lost due to many fields and features of the tool.
Pros
- This is a great tool that has been very good for us because I like that it has a browser version, an app version, and a mobile app. Plus the platform is convenient to use and has few to no glitches.
- Pleasure experience working with this software, we have modernize on how we managing our project and we can get a real-time progress tracking after using Wrike.
- The ability to customize dashboards and workflows is perfectly suited to our specific needs.
Cons
- There is no warning system that reminds you of your pending tasks, and you only see them if you go into the app.
- I've been very sad and puzzled at the disconnect from what project planning and project management is, and the lack of desire to connect or find a solution for prospective customers.
- The free option is very limited. No time tracking, no option for subtasks, and very limited storage included in.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2022
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
7 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
