Basecamp vs Demand Metric

Basecamp has 13346 reviews and a rating of 4.33 / 5 stars vs Demand Metric which has 22 reviews and a rating of 4.45 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.33 / 5 (13346)
4.45 / 5 (22)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
January 17, 2022
June 4, 2020
Pros/Cons
  • Pros

  • The ease of use with this software is really nice, if your company is like ours, we have companies all over the country.
  • Outstanding performance, highly accessible, easy to use and the pricing is by far the best.
  • Cons

  • I am a multi-disciplinary designer myself, and despite trying (very hard) several times to use Basecamp, I just can't get past how ugly, unintuitive, and clunky the UI is.
  • I just found it boring that you can only view one person's task list at a time, if you have a project with multiple members, it makes it difficult.
  • Pros

  • The templates are well done and intuitive. A must-have for any marketing team looking to offer a holistic approach to marketing output.
  • The budget templates are useful and easy to use. I have saved a lot of time by not having to create them from scratch.
  • Cons

  • Likely the problem is on my end and it only occurs rarely.
  • The interface, dashboard, colors, etc. are a little dull and I find my team and myself rushing through it as we get bored quickly.
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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2017

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2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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