Basecamp vs MantisBT

Basecamp has 13357 reviews and a rating of 4.33 / 5 stars vs MantisBT which has 92 reviews and a rating of 4.04 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.33 / 5 (13357)
4.04 / 5 (92)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
3.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
January 25, 2022
November 11, 2021
Pros/Cons
  • Pros

  • The ease of use with this software is really nice, if your company is like ours, we have companies all over the country.
  • Outstanding performance, highly accessible, easy to use and the pricing is by far the best.
  • Cons

  • I am a multi-disciplinary designer myself, and despite trying (very hard) several times to use Basecamp, I just can't get past how ugly, unintuitive, and clunky the UI is.
  • I just found it boring that you can only view one person's task list at a time, if you have a project with multiple members, it makes it difficult.
  • Pros

  • Their bootstrap design is amazing, before version 2 it wasn't so tidy but nowadays it is. Thanks for making my bug tracking and managing easier.
  • A very simple interface, very good graphical reports, daily use eclipse compatibility with my tech team.
  • Cons

  • Most of the settings are awkward to apply, takes a little getting used to.
  • If you are struck with the setup, it is very unlikely you can an answer as this is used by very less people. Very difficult to setup work environment on Linux system.
Pricing Range
Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2017

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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