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Basecamp vs Mydoma Studio

Basecamp vs Mydoma Studio

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Overall Rating
4.2 (80)
Ease-of-Use
4.3 / 5
3.9 / 5
Value for Money
4.2 / 5
4.4 / 5
Customer Support
4.3 / 5
4.8 / 5
Functionality
4.2 / 5
3.9 / 5
Last Review Written
September 26, 2024
October 2, 2024
Pros/Cons
  • Pros

  • I could see it being a useful tool for managing satellite volunteer groups. It was a good experience, and provided the means to have good conversation, generate some ideas, and post documents.
  • Overall, enjoyed using the program during one of the implementations i was part of. All people in the project was happy with the overall use and ease of use.
  • The cost and ease of use, it's very straightforward. Being able to track what everyone assigned to a certain task/project is doing, and ensuring deadlines/goals are being met are great.
  • Cons

  • It is integrated with limited software which restricts to carry out multidimensional projects. It’s pricing is also very high, it restrict its use for small organizations.
  • I just found it boring that you can only view one person's task list at a time, if you have a project with multiple members, it makes it difficult.
  • I am a multi-disciplinary designer myself, and despite trying (very hard) several times to use Basecamp, I just can't get past how ugly, unintuitive, and clunky the UI is.
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  • Pros

  • I like that they can accept the contract online and make their deposit payment right away before the project is even started. Customer service is the best I have seen, very responsive.
  • Also being able to access files from any computer & having the ability to share files & information with clients & contractors is awesome.
  • The support and the MyDoma community has been fabulous. They really care about the the people using it.
  • Cons

  • Honestly was very disappointed in the update. We lost a bunch of work, we spent a lot of time trying to figure out how to use it.
  • The back-end accounting functionality is terrible. Because of how the invoices are backdated when they're exported to Quickbooks, it makes it TONS of work for my accountant to reconcile.
  • However, the software lacks too much for our business and I unfortunately regret signing up for an entire year subscription. I would suggest trying the one month trial.
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Pricing Range
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$
$
$
$
$
$
$
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$
Product Demo & Screenshots
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos