Basecamp vs Planio

RATING:

4.3

(14434)

Basecamp has 14434 reviews and a rating of 4.35 / 5 stars vs Planio which has 28 reviews and a rating of 4.57 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (28)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
May 14, 2024
March 10, 2023
Pros/Cons
  • Pros

  • The ease of use with this software is really nice, if your company is like ours, we have companies all over the country.
  • Outstanding performance, highly accessible, easy to use and the pricing is by far the best.
  • Cons

  • I am a multi-disciplinary designer myself, and despite trying (very hard) several times to use Basecamp, I just can't get past how ugly, unintuitive, and clunky the UI is.
  • I just found it boring that you can only view one person's task list at a time, if you have a project with multiple members, it makes it difficult.
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  • Pros

  • In addition there is lots of flexibility in choosing the appropriate plan in terms of the number of projects and users.
  • Many tools are available, user interface is clean and very easy to use and customer support is very responsive.
  • Cons

  • Sometimes there can be too many options or options that aren't explained well.
  • Not having the capability to import SVN. Dump files into our new repositories on our own directly from the command line.
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Pricing Range
$
$
$
$
$
$
$
$
$
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Product Demo
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2017

FrontRunners

2017

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos