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Basecamp vs RedFlag

Basecamp vs RedFlag

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Overall Rating
4.8 (46)
Ease-of-Use
4.3 / 5
4.8 / 5
Value for Money
4.2 / 5
4.8 / 5
Customer Support
4.3 / 5
4.8 / 5
Functionality
4.2 / 5
4.8 / 5
Last Review Written
September 26, 2024
April 16, 2024
Pros/Cons
  • Pros

  • I could see it being a useful tool for managing satellite volunteer groups. It was a good experience, and provided the means to have good conversation, generate some ideas, and post documents.
  • Overall, enjoyed using the program during one of the implementations i was part of. All people in the project was happy with the overall use and ease of use.
  • The cost and ease of use, it's very straightforward. Being able to track what everyone assigned to a certain task/project is doing, and ensuring deadlines/goals are being met are great.
  • Cons

  • It is integrated with limited software which restricts to carry out multidimensional projects. It’s pricing is also very high, it restrict its use for small organizations.
  • I just found it boring that you can only view one person's task list at a time, if you have a project with multiple members, it makes it difficult.
  • I am a multi-disciplinary designer myself, and despite trying (very hard) several times to use Basecamp, I just can't get past how ugly, unintuitive, and clunky the UI is.
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  • Pros

  • What further impressed me was when I discovered a bug; their swift response and quick resolution indicated a genuine commitment to user feedback.
  • The client is very happy and at ease that we have a reliable emergency notification system. It was simple to set up and user friendly when making frequent changes to group lists.
  • I've had a great experience with the Redflag software and team. The application is very easy to use and is extremely helpful in times where we need to communicate to the masses.
  • Cons

  • In the beginning it is hard to navigate until you have used it multiple times.
  • Due to Penn policy, however, we are not allowed to alert our community of immediate emergencies. We must rely on fire alert systems or Penn proper for information about an incident.
  • We have not yet had to use it for its native purpose - crisis communication.
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Pricing Range
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos