Basecamp vs Slack
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.3 / 5
4.6 / 5
Value for Money
4.2 / 5
4.5 / 5
Customer Support
4.3 / 5
4.4 / 5
Functionality
4.2 / 5
4.6 / 5
Last Review Written
September 26, 2024
October 9, 2024
Pros/Cons
Pros
- I could see it being a useful tool for managing satellite volunteer groups. It was a good experience, and provided the means to have good conversation, generate some ideas, and post documents.
- Overall, enjoyed using the program during one of the implementations i was part of. All people in the project was happy with the overall use and ease of use.
- The cost and ease of use, it's very straightforward. Being able to track what everyone assigned to a certain task/project is doing, and ensuring deadlines/goals are being met are great.
Cons
- It is integrated with limited software which restricts to carry out multidimensional projects. It’s pricing is also very high, it restrict its use for small organizations.
- I just found it boring that you can only view one person's task list at a time, if you have a project with multiple members, it makes it difficult.
- I am a multi-disciplinary designer myself, and despite trying (very hard) several times to use Basecamp, I just can't get past how ugly, unintuitive, and clunky the UI is.
Pros
- Webhooks are incredibly useful. Custom emojis are great for teams to develop a fun atmosphere.
- A very good tool for effective communication with the different teams, leading to better performance and control over schedules and communication with agents who work from home.
- What i like the most in this software is good in making estimating report of a project. This is so nice and help me so much all the time.
Cons
- When te connection is down, the messages stay grey and after some minutes, they fail, so sometimes the internet connection come back and those failed messages are sent after the previous ones.
- The only thing that I dislike is that I can easily get distracted by the notifications.
- From keeping message history to other basic necessities, Slack charged for a lot of it. Comparing it to Discord, it cannot compete.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
