All BasicOps Reviews
1-25 of 66 Reviews
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Arjunsinh
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Planning is everything, so is the project management
Birds eye view of the project, progress in more presentable way and easy to plan, assign and manage the daily, monthly and weekly tasks/ activities.
CONSThere is no such thing that I dislike about this software.
Reasons for switching to BasicOps
BasicOps is more presentable compared and gives better insights in terms of progress.
Alexander
Information Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
BasicOps is more then Basic
First I was sceptical that it was the next project management tool, which was missing the functions i want/need.The shock was after 15 minutes that it actually has all the features and even the ones i am missing in a lot of tools. 2 hours later bought the licenses, 3 weeks later its one of our core project management application which totally fulfill our project working. Saves us $$$$ in licenses from other products, we integrate with clients if they don't want to use our system, 1 hour setup max. Currently we are happy, have build our risk register for the moment ourselves untill this is added.
PROSThe system has all good functions in a simple overview. In which you have additional options to make it just as complex as you want. The basic covers 99% of what people need on a normal project. with the site options for more complex options you can create all the extra functions. If you still get stuck on something, the integrations work awesome for the last mile.You just have to make it where project management is about, the goal to be reached. Not about all the side administration. Which is still possible and supported. But when used most of the time absolutely not clear why.
CONSFor me the only con, but i have seen it almost never in project systems, overview over multiple projects which are not build up in one project in my gant overviews.
Reason for choosing BasicOps
Ease of use, potential, pricing
Reasons for switching to BasicOps
Ease of use of the product and Jira has become an overcomplicated product. Which still misses some options or you have to use other Atlassian elements which are still not optimized together to have a good single overview.
Purvi
Education Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2023
Decent tool for Project Planning and Task Scheduling
It really helps a lot in project planning, it makes day-to-day planning easy. It gives better insights into the project and based on that it becomes east to plan for future activities.
PROSIts Task Scheduling is amazing, I can simply put my tasks and also check on all things my team is working on. It makes project planning easy, and also it allows you to move tasks with a simple drag-and-drop option. You can even share files, communicate with your colleagues, create subtasks, and much more.
CONSThe UI can be improved, apart from that there is no such thing that i dislike about it.
Dana
Real Estate, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2023
I wish it was easier to use
Ultimately, we weren't able to get it to work for us. We still have it on the back burner for now, but until we have the time to figure it out better, we are going back to google docs.
PROSI like the concept. KNowing everything that needs to be done and who is doing it is helpful.
CONSI think that Basic Ops has the capability of being amazing, however it wasn't quite as intuitive as we needed it to be. Either that, or the set up wasn't easy enough. Either way, we all just kind of ended up pretty confused.
Zoel
Online Media, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed February 2023
BasicOps, an alternative to help aid your to-do list.
It's an ok experience overall. I won't say that I am disappointed because it allowed my team to manage tasks and assign tasks easiers. But we are not getting anything much more.
PROSBasicOps allows the administrative team to assign tasks and create specific projects for those tasks. It does allow the team to have a little more clarity upon what tasks are being tackled and how far along the task is taking. It also allows communication for the team to know what is happening and communicate clearly.
CONSIt does not allow the team to have real clarity about the progress and status of a project. It does allow the team to get tasks assigned for a specific project but not much is provided than that. It also does not provide a time line for the team, this has to be management externally. And the thing I also disliked is the fact that the tasks disappears once they have been finished. You don't have a way to see historical tasks.
Reason for choosing BasicOps
Because of the price.
Reasons for switching to BasicOps
Because it were under the impression that BasicOps was a more cost-effective option for what we wanted but it didn't turn out to be the case.
Eryka
Graphic Design, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Anything *but* "Basic"
BasicOps is anything but basic. We are a boutique business and like many businesses require serious organization without the "bells and whistles" and fancy fanfare. BasicOps not only gets the job done but does so with an efficiency that's uncomplicated and to the point. It's intuitive and a pleasure to use. We're able to manage in-house business while staying on top of client projects/tasks. It's a great compliment to our CRM without competing with it or duplicating features it already has. BasicOps comes highly recommended by us.P.S.One feature we really find it useful for, is managing all of our lifetime deals (LTDs) purchases. It's great for keeping them organized in categories of what to "Consider", needs "Review" before the expiration date approaches, the ones that are a"Keep", and the ones being "Returned". The discussion section helps us identify the pros and cons of a product and reminds us of why we're keeping it or returning it; it also helps prevent any double purchases (yes, been there and actually freak'n did that - SMH). We could go on about how BasicOps has really made a positive influence on how we do business, keep organized, and supports accountability. Huge KUDOS to BasicOps for such a dynamic product!
PROSOne of the main things we liked most about BasicOps is that it's not overly complicated. It has all of the essentials necessary for management software without being over the top.
CONSThere is nothing that comes to mind that we do not like about BasicOps.
Reason for choosing BasicOps
We chose BasicOps over the listed alternatives because it wasn't overly complicated to use, and it offered precisely what was needed without the extra fanfare. Some of the other software, like Taskade, just had way too much going on - for instance, way too many options for templates. It detracted our focus and ended up wasting valuable time.
Reasons for switching to BasicOps
We made the switch because BasicOps had additional features that we found very useful that ConectHub did not. The discussion board within the task itself was more streamlined, allowing for searching, file upload to the discussion, direct person conversations with the @soandso within a task discussion, and task assignment within the discussion pertaining to that specific task. These are just some of the added feature differences that we found extremely useful.
Luca
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed December 2022
A great product - Waiting for it to reach its full potential
I love this product. It's definitively not perfect, but excellent support and ease of use go a long way, because, at the end of the day, no software can be perfect when it comes to team management.Starting the team on the work was easy, basically I just created the tasks and assigned them to the team members. Getting an overview on the status of the project is simple, thanks to the board view and the timeline view.We find the chat very useful, to avoid decentralising activities on other tools.Overall, I believe that this is a product with huge potential. Right now it has all of the basic features but I hope that it will build on them, possibly also adding some new ones.
PROSI absolutely love the customer support and the ease of use
CONSThe most needed features for me are time tracking and a knowledge base.As of Dec 2022, there are basic versions for both of them, but more advanced versions should be offered to suit my needs.
Reason for choosing BasicOps
I bought BasicOps because it offered a life-time-deal and had the basic features I needed.
Ashley
Verified reviewer
Marketing and Advertising, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2023
Great software for simple project management
It's been good to be able to schedule tasks quickly and be able to see progress in ream time.
PROSI like that it's simple and easy to use. No real learning curve. It's UX is pleasant and not glitchy at all! The customer service team is stellar! They fix things quickly and implement new features on request.
CONSI can't upload images to direction, which makes me need a separate software for directions in tasks themselves.
Reason for choosing BasicOps
Price, mainly. And now that I know the support team is awesome, that's another benefit.
Frank
Computer Software, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Swiss Knife of Project/Task Management
Does the job and mainly self explaining. Would buy again.
PROSDifferent possibilities to manage tasks and projects.
CONSFormatting of text in general. Would be great if this could be extended.
Reasons for switching to BasicOps
Capabilities to limited over time. Extension via Add-Ons to a challenge due to third party access to our data. Still a great product.
Kaya
Computer Software, 1 employee
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Well Done!
I really enjoyed myself it was a great experience overall and I look forward to seeing what happens in the future.
PROSThe tasks and project pages are super helpful just being able to organize all you stuff under 1 label and continue to work on different assignments is amazing.
CONSI think my least favorite section was the notes page, wasn't really as helpful as I thought it would be. I mainly think the biggest reason for me not liking it is because as someone who frequently uses google docs in collaborative settings I thought it would work similarly to that.
Gratsiela
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Good way to plan the tasks and most important good way to communicate with your coworkers.
Overall my team is extremly happy with it. As I mentioned above it provided us with the flexibility we needed also the shared space of discutions and notes is something that we love!
PROSThe software is relatively simple and offers good onboarding with detailed videos that were provided on YouTube. I loved the fact that you can structure the tasks the way you like and after estimation you can see a visual representation in the calendar tab, personally that helps me a lot. Another thing I like is that you can download the application on your phone and be always up to date with the progress of your team. The product offers good integrations with your email and even storage places such as DropBox. Once you connect your email the events are going to be exported in the 'Feed' section and that is extremely helpful. The project is perfectly suitable for big but also small companies like Startup Central, because it is easier to organize the tasks in projects for the different departments.
CONS1.What annoys me is that the application on the phone logs you out after shord period of time. 2.Personally, I am experiencing difficulties using the 'calendar' tab and connecting the tasks such as which one is sequance of the other. 3.The autocorrect/red underlining in the text areas is disabled, so if you make a mistake such as 'relavitely' does not get underlined in red and you can completely miss it out!
Reasons for switching to BasicOps
In Planner you lack a lot of functinolities that BasicOps provides such as: 1. Better overview and structure over the tasks 2. Better interaction between the responsible people assigned to the tasks – discussion tab/attach files/estimate. 3. After taking on a big task – can be separated on small tasks each of the small tasks have their own ‘space’ for discussions or attached files. 4. Now each action is being logged in the ‘Feed’ and the whole team can see how each one of us progress with their own tasks. 5. We can add external team (such as the board members).
Vendor Response
Thank you so much! We're happy to hear you enjoy BasicOps as much as we do! We'll be sure to pass your feedback along to our team to ensure BasicOps functions exactly how you want it to!
Replied July 2021
Cindy
Wholesale, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2021
Keeps everyone in the loop.
We are having a great experience using BasicOps. It always works as expected and rarely do we need to call tech support.
PROSBasicOps is working great for our small in-house marketing team. The majority of new projects come in thru email. With BasisOps integration, projects are easy to create and tasks are quick and to assign. It keeps everyone on track until project completion.
CONSI wish that it retained my Filter and Sort preferences so I would not have to reselect every day. I would like to click to view Excel or Word files without having to download them. Similar to how it handles jpg and png files. Does BasicOps offer training? These may be current features that I am not aware of.
Reason for choosing BasicOps
The cost was more in line with my needs for a small team.
Reasons for switching to BasicOps
BasicOps offered more features.
Vendor Response
Thank you so much! We're all about helping both small & large businesses stay organized and efficient!
Replied July 2021
shivang
Marketing and Advertising, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed February 2023
good software
my overall experience with the sofware is good.
PROSI like the task management feature the most as a user, It becomes a lot easier to assign the task for the whole week and review them everyday. and plan for thne upcoming week as well in advance.
CONSthe software is still a bit complicated, it took me 2 days to completly understand the software and the emails sent for the pending tasks are sometimes irritating as i manage 4-5 projects and their tasks in the software.
Reasons for switching to BasicOps
for better user experience.
Vendor Response
Thank you for taking the time to leave us a review. We are glad to hear that you find our task management feature helpful and that it has made it easier for you to assign and review tasks for the week. We understand that the software may seem a bit complicated at first, but we strive to provide our users with an intuitive and user-friendly experience. We appreciate your feedback regarding the email notifications and will take it into consideration to improve our platform further. We are thrilled to hear that your overall experience with BasicOps has been good and that you switched to our software for a better user experience. If you have any other feedback or suggestions, please do not hesitate to reach out to us. Thank you for choosing BasicOps for your task management needs.
Replied April 2023
Christine
Verified reviewer
Law Practice, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
A Project Management App your Team will actually use!
Clarity across projects, easy to plan and execute work, easy to help my team move projects forward to completion.
PROSExceptionally easy to get started. This smart design includes everything you need to plan and execute work. Visualize in Kanban, Waterfall or Lists - it's up to you. Add automations.I LOVE the internal notes, team chat and discussion threads. Also, the integrations with Google Drive and Google Calendar help us prevent App-Switching.
CONSI would like to see Google Meet integrated alongside Zoom. Also, I wish it had a direct CRM/Contact Management.
Reason for choosing BasicOps
cost, scalability, external users
Reasons for switching to BasicOps
customization, active friendly team.
Melissa
Leisure, Travel & Tourism, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT