BigTime
BigTime
FrontRunners
About BigTime
BigTime Pricing
EXPRESS: $10.00 per user, per month. PRO: $30.00 per user, per month. PREMIER: $40.00 per user, per month.
Starting price:
$10.00 per month
Free trial:
Available
Free version:
Not Available
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BigTime User Reviews
OVERALL RATING
Showing 1 - 5 of 544 reviews
Jean
Image
Verified reviewer
Company size: 2-10 employees
Industry: Marketing and Advertising
Time used: Less than 6 months
Review Source: Capterra
Reviewed March 2021
Accounts Receivable/Accounting Manager BigTime Review (Not project management)
The training was really amazing. And the capabilities made it well worth the switch from Productive.
Pros
The customization and the ability to track just about anything you want for project management, profitability and invoicing. And the integration with Quickbooks.
Cons
I wish more fields were customizable. The handful that they allow you to rename are great, but more would be better! I wish there was a 45 day training session to ask questions that arise after using for a bit.
Alternatives Considered
Reasons for choosing BigTime
I was not part of the research that was done. I was given the final choice to test and work with the sale rep to ensure that it performed the way we needed it to. If I was not happy we would have gone back to the drawing board. But, I know one of our main objectives is to track project profitability and this is so far doing what we needed it to do.
John
McIntosh Poris Associates
Verified reviewer
Company size: 11-50 employees
Industry: Architecture & Planning
Time used: Less than 6 months
Review Source: Capterra
Reviewed November 2020
Onboarding
Pros
The onboarding process and support has been seamless so far and we expect to be fully converted in 60 days total.
Cons
Always room for improvement, but we haven't had any with BigTime yet. We need to sort out some details in our Quickbooks Desktop projects to align when integrating.
Reasons for choosing BigTime
Initial Cost, ongoing training and costs to implement custom tools and reports, and implementation timeline was significantly higher in comparison. The smaller size of our company (20) was not a good fit as Deltek requires a full time person in addition to PM's/bookkeeping/accounting to manage.
Jara
Rapid wings Bookkeeping
Verified reviewer
Company size: 2-10 employees
Industry: Accounting
Time used: Less than 6 months
Review Source: Capterra
Reviewed May 2021
This is what we've been looking for!
Its been great so far! super friendly and helpful staff
Pros
budgeting, specific pricing per client, and time tracking.
Cons
Just learning something new is always hard, but the staff made it very easy to learn
Reasons for choosing BigTime
This had more of our needed features
Jenna
KMJ Tax Accounting Firm
Verified reviewer
Company size: 2-10 employees
Industry: Accounting
Time used: Less than 2 years
Review Source: Capterra
Reviewed August 2019
Bigtime
Overall this is for big company's with employees over 100 plus to time manage them but need a better system for invoicing.
Pros
I like that you are able to create your own engagements per client.
Cons
I least like the invoice part as it does not function how it is suppose too. There are to many steps for it to be integrated into QuickBooks.
Reasons for choosing BigTime
They company told me it was an easy use.
Response from BigTime Software
Jenna, Thanks so much for this review- we really appreciate hearing from all our customers here at BigTime! We are very glad to hear that you're happy with our engagements and how you can create unique engagements per client, but we're sad to hear that you feel that invoicing is not working for you. There are many ways you can use BigTime's invoicing, and there are many help features that can help you learn how. Here are just a few: Knowledge Base Articles/Videos: http://kb.bigtime.net/using-bigtime/#invoicing http://kb.bigtime.net/using-bigtime/invoicing/posting-invoices-to-quickbooks/ http://kb.bigtime.net/using-bigtime/invoicing/posting-invoices-to-quickbooks/video-tutorial-post-invoices-to-quickbooks/ Our Invoicing Webinar: https://youtu.be/yt2LrF9mRAk Schedule a Live Webinar here: https://www.bigtime.net/webinars/ Also, feel free to reach out to us here at Customer Success - we'd love to help you learn more about invoicing! Thanks again, The BigTime Customer Success Team
Replied August 2019
Shane
proHNS LLC
Verified reviewer
Company size: 11-50 employees
Industry: Civil Engineering
Time used: Less than 6 months
Review Source: Capterra
Reviewed December 2020
Project Management Software +
Overall, we have had a very positive experience working with the BigTime team, and the software itself. All of our questions and concerns have been addressed as quickly as they arose.
Pros
BigTime is incredibly inexpensive and easy to get into compared to competing software. If you have a dedicated team, you could be implemented in as little as a month. The customer support has also been superb. I have really enjoyed working with the sales and implementation mangers. We decided on BigTime because we needed a Project Management software, and ended up with a slew of other features that has allowed us to cut out some other software subscriptions such as time tracking software.
Cons
The only thing I can say we really dislike about BigTime is not having a "clock-in, clock-out" function. Meaning the software does not record the time of day you start and end. Overall, the time tracking portion does not seem as detailed as Tsheets, our previous time tracking software.
Reasons for choosing BigTime
Mostly the cost and implementation timeline (and it had all of the features we were looking for of course). We knew if this was a product we weren't happy with, we could just switch after a year and not lose out on too much money spent on implementation. You can even pay month to month so there is essentially no commitment.
