BigTime vs Firm360
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4.6 / 5
Value for Money
4.5 / 5
4.6 / 5
Customer Support
4.7 / 5
4.7 / 5
Functionality
4.4 / 5
4.5 / 5
Last Review Written
September 24, 2024
September 23, 2024
Pros/Cons
Pros
- We love the ability to change reports easily based on what is useful for us and to be able to adjust invoices fairly easily based on what each of our clients like to see.
- The system is easy to configure, easy to use and the support has been amazing. We're very happy with the system.
- Overall I have had a pretty positive experience with Bigtime and am optimistic that it will work out great for our company.
Cons
- This makes it difficult to integrate BT invoicing directly into QB data. A problem made even more difficult given that all of our projects to date have been invoiced from QB.
- There hasn't been anything we have disliked about the software just yet.
- It can be confusing to some extent - one of our contractors, in this instance, had 2 profiles and was entering hours and expenses under the company name first instead of under his name.
Pros
- Love the program, love the team that is always responsive and take feedback into consideration for making their program better.
- Very happy with this sofware. It is a huge step above what we have used in the past and it is reasonably priced and offers excellent customer support.
- Firm360 is by far the best solution for accounting and tax practice management. The application is outstanding.
Cons
- Nothing that I've seen yet other than the pain of changing software.
- One thing that I find I'm missing is the email function to be able to send and reply to emails.
- The addition of contacts to multiple clients can get messy. You have to know that a contact has been setup in order to access for another client.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
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Advisor Recommendations & User Awards
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Advisor Recommendations
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19 Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
