Box

Zoho Desk

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Ratings & Reviews

Overall Rating

4.31 / 5 (3,567)

4.50 / 5 (1,598)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

March 27, 2020

March 23, 2020

Pros/Cons

  • Pros

  • Very versatile and easy to use! I recommend this to anyone. They kept giving me Gigabytes for installing on new devices.

  • I love that you can access box from wherever you are. I especially like that its synch function happens behind the scenes and it is truly reliable.

  • Cons

  • Some clients have enterprise versions of box which look and feel different so that can be a little confusing at the start. Overall, not much to complain about as the use is pretty simple.

  • not much bad to say. The only CON is the lack of integration with ALL types of OS. Works well with Microsoft but not sure about others.

  • Pros

  • It's really easy to use and with a great price.

  • This software is very easy to use. The new format released looks nice and handles our support needs in a very seamless manner.

  • Cons

  • Initially, UI was confusing. Gets a little time for initial setup. Once the setup is done, it becomes easy to use.

  • With the simplicity of Zoho Desk came a lack of more advanced tools. Otherwise, no complaints.

Product Demo & Pricing

Demo

Pricing Range

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Advisor Recommendations & User Awards

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(in the last 30 days)

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots