---
title: "BugHerd Software Reviews, Demo & Pricing - 2026"
description: "Review of BugHerd Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/project-management/bugherd-profile/"
page_type: "product"
language: "en"
---

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BugHerd

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Overview

[Reviews](https://www.softwareadvice.com/project-management/bugherd-profile/reviews/)[Alternatives](https://www.softwareadvice.com/project-management/bugherd-profile/alternatives/)

# BugHerd Review

From $42-$125/month Free trial 4 plans

Wondering if BugHerd is right for your organization?

Our Small Business Project Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

BugHerd

4.7

[(65)](https://www.softwareadvice.com/project-management/bugherd-profile/reviews/)

Pricing

Starting at $42.00 flat rate per month

### About BugHerd

What is BugHerd?  
BugHerd is a visual website feedback tool for web agencies and web development teams. It makes it easy to collect, organize and resolve website feedback in one place, without long email chains or messy spreadsheets.

How BugHerd works:  
Clients and stakeholders simply point, click and comment to leave feedback directly on a website, like sticky notes on a page. Each comment is pinned to the spot it relates to, along with a screenshot that can be annotated. Clients don’t need to log in or set up an account to leave feedback.

BugHerd automatically captures the technical details developers need with every bug report, including browser, operating system, screen size and page URL. No more chasing clients for information, so developers can action feedback faster. Teams can also collect feedback on design assets such as images and PDFs, and clients can record video feedback to show exactly what they mean. BugHerd’s AI features make actioning feedback quick and easy for web teams.

Manage feedback on a Kanban board:  
Every piece of feedback becomes a task on a built-in Kanban board, where teams can prioritize, assign, tag, comment on and track issues until they’re fixed. Bu...

gHerd has two user levels, members and guests. BugHerd Integrations: BugHerd has deep two-way integrations with tools such as Jira, Asana, Trello, GitHub, and many more. It also integrates directly with Monday.com, ClickUp, Linear, Basecamp, Teamwork, Productive, Slack, Microsoft Teams, LogRocket, FullStory, Harvest and Time Doctor. Connect to 1,500+ more tools via Zapier or Make, or build your own workflows with BugHerd’s full API and webhook support. BugHerd also offers a WordPress plugin. BugHerd AI features: BugHerd includes AI-assisted feedback management. AI suggests clear task titles, auto-tags tasks and detects similar tasks so you can merge duplicates in a few clicks. With BugHerd MCP, you can connect BugHerd to AI coding tools and agents such as Claude Code, Cursor, ChatGPT, VS Code with Copilot, Windsurf, Codex CLI and Gemini CLI. Your AI can read each task with full context, triage feedback, update statuses and post comments, to help resolve your website feedback queue faster. BugHerd MCP can also resolve your website feedback queue by actually making changes directly in your codebase, CMS or design tool. Who uses BugHerd? BugHerd is used by teams that build websites, including web agencies, web developers, web designers, project managers, QA and UAT testers, marketing professionals and content creators. Getting started with BugHerd: Set up BugHerd in minutes by installing the browser extension or adding a JavaScript snippet to your website. Try all features free with a 7-day trial.

Wondering if BugHerd is right for your organization?

Our Small Business Project Management Software selection experts can help you in 15 minutes or less.

## BugHerd User Interface

## Popular BugHerd Alternatives

Main Product

BugHerd

4.7

[(65)](https://www.softwareadvice.com/project-management/bugherd-profile/reviews/)

Ratings Breakdown

-   4.69Ease of use
-   4.59Value for money
-   4.67Customer support
-   4.43Functionality

Pricing

Starting at $42.00 per month

Get Price

Alternative Product

[ClickUp](https://www.softwareadvice.com/project-management/clickup-profile/)

4.6

[(4643)](https://www.softwareadvice.com/project-management/clickup-profile/reviews/)

Ratings Breakdown

-   4.34Ease of use
-   4.59Value for money
-   4.53Customer support
-   4.57Functionality

Pricing

Starting at $10.00 per month

Get Price

Alternative Product

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4.4

[(3045)](https://www.softwareadvice.com/project-management/wrike-profile/reviews/)

Ratings Breakdown

-   4.18Ease of use
-   4.21Value for money
-   4.33Customer support
-   4.31Functionality

Pricing

Starting at $10.00 per month

Get Price

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4.4

[(15777)](https://www.softwareadvice.com/project-management/atlassian-jira-profile/reviews/)

Ratings Breakdown

-   4.08Ease of use
-   4.28Value for money
-   4.20Customer support
-   4.44Functionality

Pricing

Starting at $7.91 per month

Get Price

Alternative Product

[Zoho Projects](https://www.softwareadvice.com/project-management/zoho-projects-profile/)

4.5

[(878)](https://www.softwareadvice.com/project-management/zoho-projects-profile/reviews/)

Ratings Breakdown

-   4.29Ease of use
-   4.40Value for money
-   4.23Customer support
-   4.41Functionality

Pricing

Starting at $4.00 per month

Get Price

Alternative Product

[monday AI Work Platform](https://www.softwareadvice.com/marketing/monday-com-profile/)

4.6

[(6130)](https://www.softwareadvice.com/marketing/monday-com-profile/reviews/)

Ratings Breakdown

-   4.49Ease of use
-   4.28Value for money
-   4.43Customer support
-   4.46Functionality

Pricing

Starting at $9.00 per month

Get Price

## BugHerd Pricing and Plans

BugHerd has four plans. Standard is $42.00/mo billed monthly. Studio is $67.00/mo billed monthly. Premium is $125.00/mo billed monthly. Custom is custom-priced.

Free trial

Standard

$42.00

flat rate, per month

The BugHerd Standard Plan is for up to 5 users. You can subscribe to a monthly plan ($50/month), or be billed annually for extra savings ($42/month). The Standard Plan includes: - Unlimited Client users - Unlimited Projects - Feedback on websites, Figma designs, PDFs, images - Capture screenshots & technical metadata - Suggest text edits - Video feedback - Standard integrations (Trello, Slack, GitHub + 12 more) - AI features incl. MCP and auto-title generation - 10GB storage It’s ideal for freelancers and small teams. You can subscribe to a monthly plan, or be billed annually at $504/year for extra savings. Teams can add more members at $8/month for each additional user ($6.60 if billed annually). Head to the BugHerd Pricing page for more information. …

Standard plan includes:

-   5 users
-   10 GB Storage
-   Feedback on websites
-   Feedback on Figma designs
-   Feedback on images
-   Feedback on PDFs
-   Unlimited clients
-   Unlimited Projects
-   Pin drop annotations
-   Suggest text edits
-   Video feedback capture
-   Screenshot capture
-   Annotating Screenshots
-   Automatic capture of user tech info
-   In-built Kanban task board
-   AI Auto-title Generation
-   MCP
-   Pausing new feedback immediately
-   Public Feedback Widget
-   AI Integrations
-   Integrations
-   Trello
-   Github
-   Slack
-   MS Teams
-   Zapier
-   Make
-   FullStory
-   LogRocket
-   Harvest
-   Time Doctor
-   Firmao
-   TestMu AI
-   Productive

Studio

$67.00

flat rate, per month

The BugHerd Studio Plan is for up to 10 users. You can subscribe to a monthly plan ($80/month), or be billed annually for extra savings ($67/month). The Studio Plan includes: - Unlimited Client users - Unlimited Projects - Feedback on websites, Figma designs, PDFs, images - Capture screenshots & technical metadata - Suggest text edits - Video feedback - Standard integrations (Trello, Slack, GitHub + 12 more) - AI features incl. MCP and auto-title generation - 25GB storage The BugHerd Studio plan is perfect for growing agencies needing to manage multiple projects and clients effectively. Teams can add more members at $8/month for each additional user ($6.60 if billed annually). Head to the BugHerd Pricing page for more information. …

Studio plan includes:

-   10 users
-   25GB storage
-   Feedback on websites
-   Feedback on Figma designs
-   Feedback on PDFs
-   Feedback on images
-   Unlimited clients
-   Unlimited Projects
-   Pin drop annotations
-   Suggest text edits
-   Video feedback
-   Screenshot capture
-   Annotating Screenshots
-   Automatic capture of user tech info
-   In-built Kanban task board
-   MCP
-   AI Auto-title Generation
-   Pausing new feedback immediately
-   Public Feedback Widget
-   AI Integrations
-   Integrations
-   Trello
-   Slack
-   Github
-   MS Teams
-   Zapier
-   Make
-   FullStory
-   Productive
-   LogRocket
-   Harvest
-   Time Doctor
-   TestMu AI

Premium

$125.00

flat rate, per month

The BugHerd Premium Plan is for up to 25 users. You can pay monthly ($150/month), or be billed annually for extra savings ($125/month). The Premium Plan includes: - Unlimited Client users & Projects - Feedback on websites, Figma designs, PDFs, images - Capture screenshots & technical metadata - Suggest text edits - Video feedback - Integrations (Jira, Asana, Linear, ClickUp, Trello, Slack, GitHub + many more) - AI features: MCP, auto-title generation, auto-tagging & similar task detection - Custom branding - Enhanced client collaboration - Share member feedback with clients - Private team commenting - Client project board - 50GB storage The Premium plan is tailored for agencies & larger teams who want to deliver an exceptional project experience for clients. You can subscribe to a monthly plan, or be billed annually at $1,500/year. Teams can add more members at $8/month for each additional user, or $6.60/month if billed annually. Head to the BugHerd Pricing page for more info.…

Premium plan includes:

-   25 users
-   50 GB Storage
-   Feedback on websites
-   Feedback on Figma designs
-   Feedback on PDFs
-   Feedback on images
-   Unlimited clients
-   Unlimited Projects
-   Pin drop annotations
-   Video feedback capture
-   Suggest text edits
-   Screenshot capture
-   Automatic capture of user tech info
-   In-built Kanban task board
-   AI Auto-tagging
-   AI Similar Task Detection
-   AI Auto-title Generation
-   MCP
-   Custom Branding/Logo
-   Enhanced client collaboration
-   Guests See Other Guest Feedback
-   Member Only Commenting
-   Share member feedback with clients
-   Private Team commenting
-   Client project board
-   Scheduling a feedback deadline
-   Clients can see member feedback
-   Pausing new feedback immediately
-   Public Feedback Widget
-   AI Integrations
-   Unlimited integrations
-   Jira
-   Trello
-   Slack
-   Github
-   Asana
-   Linear
-   ClickUp
-   Zapier
-   Make
-   Monday.com
-   MS Teams
-   Productive
-   FullStory
-   LogRocket
-   Harvest
-   Time Doctor
-   Firmao
-   TestMu AI
-   Teamwork

Custom

Contact BugHerd for pricing.

BugHerd’s Custom Plans are designed for enterprises with complex workflows and dedicated support needs. You get everything in the Premium plan plus more; all tailored to suit your organization's particular needs. - Unlimited Clients - Unlimited Projects - Feedback on websites, Figma designs, PDFs, images - Capture screenshots & technical metadata - Premium integrations (Jira, Asana, Linear, ClickUp, Monday.com) - Video feedback - Custom limit on Members - Dedicated Success Manager - Onboarding & Training Support - Secure single sign-on (SSO) - 150 GB storage Contact BugHerd for more information.…

Custom plan includes:

-   150 GB Storage
-   Dedicated Success Manager
-   Secure single sign-on (SSO)
-   Onboarding and training support
-   Unlimited clients
-   Unlimited Guests
-   Unlimited Projects
-   Unlimited integrations
-   Pin drop annotations
-   Screenshots
-   Video feedback capture
-   Automatic capture of user tech info
-   In-built Kanban task board
-   Custom Branding/Logo
-   Guests See Other Guest Feedback
-   Member Only Commenting
-   Public Feedback Widget

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### How does BugHerd pricing compare to alternatives?

BugHerd's starting price is $42.00/month. Explore how its pricing and plan options compare with top alternatives below.

| Product | Starting price | Free trial | Free version | Value for Money |
| --- | --- | --- | --- | --- |
| BugHerd4.7[(65)](https://www.softwareadvice.com/project-management/bugherd-profile/reviews/) | $42.00 /mo | Available | Not available | 4.6 |
| [ClickUp](https://www.softwareadvice.com/project-management/clickup-profile/)4.6[(4,643)](https://www.softwareadvice.com/project-management/clickup-profile/reviews/) | $10.00 /user/mo | Not available | Available | 4.6 |
| [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/)4.4[(3,045)](https://www.softwareadvice.com/project-management/wrike-profile/reviews/) | $10.00 /user/mo | Available | Available | 4.2 |
| [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/)4.4[(15,777)](https://www.softwareadvice.com/project-management/atlassian-jira-profile/reviews/) | $7.91 /user/mo | Available | Available | 4.3 |
| [Zoho Projects](https://www.softwareadvice.com/project-management/zoho-projects-profile/)4.5[(878)](https://www.softwareadvice.com/project-management/zoho-projects-profile/reviews/) | $4.00 /user/mo | Available | Available | 4.4 |

BugHerd4.7[(65)](https://www.softwareadvice.com/project-management/bugherd-profile/reviews/)

* * *

Starting price

$42.00 /mo

Free trial

Available

Free version

Not available

Value For Money

4.6

-   [ClickUp](https://www.softwareadvice.com/project-management/clickup-profile/)4.6[(4,643)](https://www.softwareadvice.com/project-management/clickup-profile/reviews/)
    
    * * *
    
    Starting price
    
    $10.00 /user/mo
    
    Free trial
    
    Not available
    
    Free version
    
    Available
    
    Value For Money
    
    4.6
    
-   [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/)4.4[(3,045)](https://www.softwareadvice.com/project-management/wrike-profile/reviews/)
    
    * * *
    
    Starting price
    
    $10.00 /user/mo
    
    Free trial
    
    Available
    
    Free version
    
    Available
    
    Value For Money
    
    4.2
    
-   [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/)4.4[(15,777)](https://www.softwareadvice.com/project-management/atlassian-jira-profile/reviews/)
    
    * * *
    
    Starting price
    
    $7.91 /user/mo
    
    Free trial
    
    Available
    
    Free version
    
    Available
    
    Value For Money
    
    4.3
    
-   [Zoho Projects](https://www.softwareadvice.com/project-management/zoho-projects-profile/)4.5[(878)](https://www.softwareadvice.com/project-management/zoho-projects-profile/reviews/)
    
    * * *
    
    Starting price
    
    $4.00 /user/mo
    
    Free trial
    
    Available
    
    Free version
    
    Available
    
    Value For Money
    
    4.4
    

## BugHerd Features

-   Features of BugHerd
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Notifications
    
    Annotations
    
    API
    
    Approval Process Control
    
    Assignment Management
    
    Audit Trail
    
    Backlog Management
    
    Brand Compliance
    
    Bug/Issue Capture
    
    Bug Tracking
    
    Collaboration Tools
    
    Commenting/Notes
    
    Configurable Workflow
    
    Customizable Branding
    
    Customizable Fields
    
    Data Import/Export
    
    Deadline Management
    
    Document Management
    
    Document Review
    
    Drag & Drop
    
    Due Date Tracking
    
    Feedback Management
    
    For Creative Agencies
    
    For Small Businesses
    
    Image Recognition and Tagging
    
    Integrations with Creative Tools
    
    Issue Management
    
    Issue Tracking
    
    Kanban Board
    
    Markup Tools
    
    @mentions
    
    Multiple Projects
    
    Prioritization
    
    Progress Tracking
    
    Project Management
    
    Project Planning
    
    Project Tracking
    
    Project Workflow
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Real-Time Updates
    
    Reminders
    
    Reporting/Project Tracking
    
    Role-Based Permissions
    
    Search/Filter
    
    Single Sign On
    
    Status Tracking
    
    Tagging
    
    Task Management
    
    Task Planning
    
    Task Progress Tracking
    
    Task Scheduling
    
    Third-Party Integrations
    
    Ticket Management
    
    To-Do List
    
    Version Management
    
    Web-based Deployment
    
    Workflow Management
    

## BugHerd Integrations

Accelo

Integration rated undefined from -1 review

Avaza

Integration rated undefined from -1 review

Dasheroo

Integration rated undefined from -1 review

Geckoboard

Integration rated undefined from -1 review

Zoho Projects

Integration rated undefined from -1 review

GitLab

Integration rated undefined from -1 review

See all 76 integrations

## BugHerd User Reviews

## BugHerd customer ratings

- Overall rating: 4.7/5
- Total reviews: 65

### Rating distribution

- 5 stars: 46 reviews (71%)
- 4 stars: 18 reviews (28%)
- 3 stars: 0 reviews (0%)
- 2 stars: 1 reviews (2%)
- 1 star: 0 reviews (0%)

### Secondary ratings

- Ease of use: 4.7/5
- Value for money: 4.6/5
- Customer support: 4.7/5
- Functionality: 4.4/5

---

### Simple and efficient way to flag dev. errors

- Overall rating: 4/5
- Reviewer: Megan S.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: Self-Employed
- Product usage: Used monthly for less than 6 months
- Reviewed: January 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 4/5

#### Pros

BugHerd makes it really simple for multiple members of a team to go through a new site, flag any errors and assign someone to address them. Because it is so user-friendly, people outside of the dev team can provide feedback as well.

#### Cons

Sometimes it can be difficult to select the exact area that you're trying to comment on. Can be a bit laggy at times.

#### Vendor response

We are so pleased you find BugHerd so easy and efficient to use, thank you for the great feedback.

Replied December 2019

---

### Good tool for web agency

- Overall rating: 5/5
- Reviewer: Axel S.
- Verified reviewer: Yes
- Industry: Design
- Company size: 2-10 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: April 2025
- Review source details: This review was submitted organically. No incentive was offered

Very good experience, the team is nice, the support efficient

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Very good tools ! Very usefull for my web agency

#### Cons

in mobile IOS, the user has to make some modification which is not simple every time

#### Reasons for switching to BugHerd

Markup was a good tool but too expensive

#### Vendor response

Thanks Axel for leaving us such a great review. Glad to hear BugHerd is so useful for your web agency. Cheers, Merrin

Replied April 2025

---

### Nice UI. Not compatible with responsive websites, however

- Overall rating: 4/5
- Reviewer: Phillip Q.
- Verified reviewer: Yes
- Industry: Graphic Design
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Easy for the client to log bugs and to view details about the bug without having to go back to the client to ask more questions and it automatically takes a screenshot from the client's computer when logging the bug.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Functionality: 4/5

#### Pros

I like the nicely designed UI which allows you to use drag and drop mouse movements to move jobs from in progress to completed etc. I like how you can comment on items and how the client can respond. You can see the client's browser, OS and screen size automatically so you don't need to ask the client themselves!

#### Cons

When the client logs a bug in a responsive view and you load the bug task in a full desktop view, hidden mobile elements that aren't available in the desktop view are also hidden. It's not easy to know they are talking about the mobile view without manually checking the screen resolution every time you view a new bug. The extra client details are only accessible if the client installs the BugHerd browser plugin.

---

### An essential tool for serious project management

- Overall rating: 5/5
- Reviewer: Elliott R.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2021
- Review source details: This review was submitted organically. No incentive was offered

This product is exceptional, without it web and software development would be much harder to manage, I manage multiple projects each having multiple members, the thought of tracking bugs from multiple sources like I used to in email and spreadsheets would literally take for ever to track, update and share, BugHerd has saved me and my team thousands of wasted hours!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Functionality: 5/5

#### Pros

Projected based in-browser centralised tasks in one place makes project management a breeze, also having comments in one thread related to a single task helps to pinpoint and focused on bug tracking that others products just can’t do well. I couldn’t bear to go back to email or spreadsheet task list!

#### Cons

As projects grow and users need to be added to different projects the cost can get expensive, be aware that the lift from 10 users to 25,50 isn’t obvious from the outset, know this in advance so it can be absorbed in your SLA’s

#### Reasons for switching to BugHerd

Other products just don’t meet my needs

#### Vendor response

Hi Elliott, You've made our day by letting us know your team has saved thousands of wasted hours with BugHerd. Thanks for your thorough and kind review.

Replied July 2021

---

### Fast bug tracking for bulk bugs, with slow development of new features

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I've been using BugHerd for around 3 years now on large scale web projects, often with 500-2000 bugs reported throughout the project life. I've recently tested all of the key bug tracking tools available for website development, and BugHerd is hands down, still the fastest and most useful tool for bug reporting with a useful user area for bug management. The tool could be so much better though if the dev team behind it invested some more time and resources to make bulk bug management and integrations better.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

Fast bug reporting with easy to set tags, users and descriptions. Easy to filter user area with kanban columns, search and the ability to go click on a bug and be anchored to a pin in the bugs location on your website. No need to install code for each website you test.

#### Cons

The development team is very slow to update and make changes to BugHerd. BugHerd is lacking bulk select features, and their connections to third party tools with better backend management aren't up to scratch.

#### Vendor response

Thank you for your fabulous review. We're glad to hear you're still a fan of the product. Rest assured we are working on some fantastic new updates that you'll definitely appreciate in 2020.

Replied December 2019

---

### Great software that makes the website revision process a breeze

- Overall rating: 4/5
- Reviewer: Katie G.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 51-200 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: April 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Great software that helps collaborate on developing (or developed) websites! We put our websites on a staging link for our internal teams and for the customer to review before pushing it to the main URL. BugHerd compliments this well by giving us one place to "herd" our "bugs" and assign to the correct person or team to correct it before the roll out. You can set priority, reorder the comments, assign them or reassign them, change the progress of each bug, and watch as progress is made on correcting (and double check) the reported isssues. This is easy to use, easy for anyone to pick-up quickly, and much easier than trying to type out changes in a document. You can pinpoint a spot on any page of the website that you're referencing and it even attaches a screenshot in case there is variance between browsers, which does happen. Great product that makes the revision process go quickly and smoothly.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

Easy to use and SO helpful with screenshots for easy bug

#### Cons

Have to sign up individually and have to download the program for each website used

---

### Amazing feedback tool

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 11-50 employees
- Product usage: Used other for less than 12 months
- Reviewed: December 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We used Bugherd on two different website launches, one of which was a web application which required a lot of testing before going live. The use of Bugherd easily cut a few weeks off of our projects by streamlining the feedback/bug reporting features.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

The simplicity of installation and then the ability to direct users to simply click on a feedback tab on our website was awesome. Users were able to submit feedback simply, power users with the browser extension could submit more informative feedback with screenshots, and the kanban style board for managing feedback was SO helpful for prioritizing and tracking bugs and issues.

#### Cons

As far as I am concerned it is perfect in every way. There is not much more one can ask for when using a tool that only requires a simple snippet of code to change the way your users provide feedback.

#### Vendor response

Practically perfect in every way? Wow! What an awesome review. Thank you so much, we are so pleased that our tool makes getting actionable feedback easy for you and your clients!

Replied December 2019

---

### BugHerd makes it easy to QA

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: August 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

BugHerd is very easy to jump in, understand your need and help you document swiftly. I've used it on both small and large teams and truly enjoy the interface of the product. It doesn't take up too much space either which can sometimes distract you from seeing the full view/frame at any point.

#### Cons

Can't think of anything that distracts me that much about BugHerd, and I think that is a good thing. :)

#### Vendor response

Thank you for jumping in and leaving a review ! The team is stoked to hear that BugHerd makes your QA process easier.

Replied August 2019

---

### Great for getting feedback from users.

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Internet
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Functionality: 5/5

#### Pros

Very simple to use. We have a number of young people that can help us with testing when we use this product.

#### Cons

Pricing is a bit high, but they don't really have competition, so it makes sense.

---

### Fantastic QA reporting and tracking tool!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Internet
- Company size: 11-50 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: February 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

There are many great things about Bugherd! - Ticket QA items directly in the browser while view the application in question - Tickets automatically populate reproduction environments and provide screenshots - Tickets are automatically sorted into a board, where users can begin working on them

#### Cons

- There is no way to limit visibility of bugherd for certain users (i.e. if you want to add a client, they will see everything). - Integrating bugherd with other project management tools would be extremely valuable.

---

Showing 1 - 10 of 65 Reviews

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