---
title: "BugHerd Software Reviews, Demo & Pricing - 2026"
description: "Review of BugHerd Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/project-management/bugherd-profile/"
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language: "en"
---

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BugHerd

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Overview

[Reviews](https://www.softwareadvice.com/project-management/bugherd-profile/reviews/)[Alternatives](https://www.softwareadvice.com/project-management/bugherd-profile/alternatives/)

# BugHerd Review

From $50-$150/month Free trial 4 plans

Wondering if BugHerd is right for your organization?

Our Task Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

BugHerd

4.7

[(65)](https://www.softwareadvice.com/project-management/bugherd-profile/reviews/)

Pricing

Starting at $50.00 flat rate per month

### About BugHerd

It's easy for clients and teams to leave website feedback and report on bugs when they use BugHerd.

There's no need for clients to set up an account or login. They're just sent a link and they can start providing feedback immediately. The simply point, click and pin their feedback to the exact spot on a web page where the issue occurs. They can provide feedback via simple comments, annotated screenshots, video recording and they can even attach a document in order to provide more detailed information.

BugHerd automatically grabs a screenshot, as well as user technical details so there's no need for any back and forth chasing down the extra information

Every piece of feedback is automatically turned into a task for your team to track and action.

If you're already using a project management tool, you can integrate BugHerd into your existing workflow, and send tasks there with one click.

BugHerd integrates with Asana, ClickUp, Trello, monday.com, Jira, Slack, MS Teams, and many more. With BugHerd website feedback is effortless, clients are happier and you’ll build better websites.

Try BugHerd free today with a 7-day trial.

Wondering if BugHerd is right for your organization?

Our Task Management Software selection experts can help you in 15 minutes or less.

## BugHerd User Interface

## Popular BugHerd Alternatives

Main Product

BugHerd

4.7

[(65)](https://www.softwareadvice.com/project-management/bugherd-profile/reviews/)

Ratings Breakdown

-   4.69Ease of use
-   4.59Value for money
-   4.67Customer support
-   4.43Functionality

Pricing

Starting at $50.00 per month

Get Price

Alternative Product

[ClickUp](https://www.softwareadvice.com/project-management/clickup-profile/)

4.6

[(4612)](https://www.softwareadvice.com/project-management/clickup-profile/reviews/)

Ratings Breakdown

-   4.34Ease of use
-   4.59Value for money
-   4.53Customer support
-   4.57Functionality

Pricing

Starting at $10.00 per month

Get Price

Alternative Product

[Wrike](https://www.softwareadvice.com/project-management/wrike-profile/)

4.4

[(3028)](https://www.softwareadvice.com/project-management/wrike-profile/reviews/)

Ratings Breakdown

-   4.18Ease of use
-   4.20Value for money
-   4.33Customer support
-   4.31Functionality

Pricing

Starting at $10.00 per month

Get Price

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4.4

[(15435)](https://www.softwareadvice.com/project-management/atlassian-jira-profile/reviews/)

Ratings Breakdown

-   4.08Ease of use
-   4.28Value for money
-   4.20Customer support
-   4.44Functionality

Pricing

Starting at $7.91 per month

Get Price

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4.5

[(869)](https://www.softwareadvice.com/project-management/zoho-projects-profile/reviews/)

Ratings Breakdown

-   4.28Ease of use
-   4.39Value for money
-   4.22Customer support
-   4.40Functionality

Pricing

Starting at $4.00 per month

Get Price

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[Asana](https://www.softwareadvice.com/project-management/asana-profile/)

4.5

[(13625)](https://www.softwareadvice.com/project-management/asana-profile/reviews/)

Ratings Breakdown

-   4.38Ease of use
-   4.40Value for money
-   4.33Customer support
-   4.38Functionality

Pricing

Starting at $10.99 per month

Get Price

## BugHerd Pricing and Plans

Starting price: $50.00 per month

Free Trial

Free Version

Standard

$50.00

flat rate, per month

Plan includes:

-   10 GB Storage
-   Annotating Screenshots
-   Github
-   Public Feedback Widget
-   Screenshots
-   Slack
-   Unlimited Guests
-   Unlimited Projects
-   Zapier
-   Integrations

Studio

$80.00

flat rate, per month

Plan includes:

-   Annotating Screenshots
-   Custom Branding/Logo
-   Github
-   Guests See Other Guest Feedback
-   Member Only Commenting
-   Public Feedback Widget
-   Screenshots
-   Screenshots (Requiring Browser Extension)
-   Slack
-   Unlimited Guests

Read More

Premium

$150.00

flat rate, per month

Plan includes:

-   50 GB Storage
-   Unlimited Projects
-   Unlimited Guests
-   Unlimited integrations
-   Pin drop annotations
-   Screenshots
-   Video feedback capture
-   Automatic capture of user tech info
-   In-built Kanban task board
-   Custom Branding/Logo

Read More

Custom

Pricing available upon request

Plan includes:

-   150 GB Storage
-   Dedicated Success Manager
-   Secure single sign-on (SSO)
-   Onboarding and training support
-   Unlimited Projects
-   Unlimited Guests
-   Unlimited integrations
-   Pin drop annotations
-   Screenshots
-   Video feedback capture

Read More

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## BugHerd Features

-   Popular features found in Task Management
    
    Assignment Management
    
    Collaboration Tools
    
    Commenting/Notes
    
    Deadline Management
    
    Dependency Tracking
    
    Prioritization
    
    Project Tracking
    
    Resource Management
    
    Task Editing
    
    Time Tracking
    
    To-Do List
    
    Workflow Management
    
-   More features of BugHerd
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Notifications
    
    Annotations
    
    API
    
    Audit Trail
    
    Backlog Management
    
    Bug/Issue Capture
    
    Bug Tracking
    
    Configurable Workflow
    
    Drag & Drop
    
    Email-to-Task Conversion
    
    Feedback Management
    
    For Small Businesses
    
    Issue Management
    
    Issue Tracking
    
    Kanban Board
    
    @mentions
    
    Multiple Projects
    
    Progress Tracking
    
    Project Management
    
    Reporting/Project Tracking
    
    Status Tracking
    
    Tagging
    
    Task Board View
    
    Task Management
    
    Task Planning
    
    Task Progress Tracking
    
    Task Scheduling
    
    Task Tagging
    
    Third-Party Integrations
    
    Ticket Management
    
    Web-based Deployment
    

## BugHerd Integrations

Accelo

Integration rated undefined from -1 review

Avaza

Integration rated undefined from -1 review

Dasheroo

Integration rated undefined from -1 review

Geckoboard

Integration rated undefined from -1 review

Zoho Projects

Integration rated undefined from -1 review

GitLab

Integration rated undefined from -1 review

See all 79 integrations

## BugHerd User Reviews

Overall Rating

4.7

Ratings Breakdown

5

71%

4

28%

3

0%

2

2%

1

0%

Secondary Ratings

Ease of Use

4.7

Value for money

4.6

Customer support

4.7

Functionality

4.4

Megan S.

Verified reviewer

Marketing and Advertising

Self-Employed

Used monthly for less than 6 months

Review source

Reviewed January 2019

Simple and efficient way to flag dev. errors

4

Ratings Breakdown

4

Ease of use

4

Functionality

Pros:

BugHerd makes it really simple for multiple members of a team to go through a new site, flag any errors and assign someone to address them. Because it is so user-friendly, people outside of the dev team can provide feedback as well.

Cons:

Sometimes it can be difficult to select the exact area that you're trying to comment on. Can be a bit laggy at times.

Vendor Response

We are so pleased you find BugHerd so easy and efficient to use, thank you for the great feedback.

Replied December 2019

Read More

AS

Axel S.

Verified reviewer

Design

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed April 2025

Good tool for web agency

5

Very good experience, the team is nice, the support efficient

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

Very good tools ! Very usefull for my web agency

Cons:

in mobile IOS, the user has to make some modification which is not simple every time

Reasons for switching to BugHerd

Markup was a good tool but too expensive

Vendor Response

Thanks Axel for leaving us such a great review. Glad to hear BugHerd is so useful for your web agency. Cheers, Merrin

Replied April 2025

Read More

PQ

Phillip Q.

Verified reviewer

Graphic Design

2-10 employees

Used daily for less than 2 years

Review source

Reviewed February 2018

Nice UI. Not compatible with responsive websites, however

4

Easy for the client to log bugs and to view details about the bug without having to go back to the client to ask more questions and it automatically takes a screenshot from the client's computer when logging the bug.

Ratings Breakdown

4

Ease of use

3

Value for money

4

Functionality

Pros:

I like the nicely designed UI which allows you to use drag and drop mouse movements to move jobs from in progress to completed etc. I like how you can comment on items and how the client can respond. You can see the client's browser, OS and screen size automatically so you don't need to ask the client themselves!

Cons:

When the client logs a bug in a responsive view and you load the bug task in a full desktop view, hidden mobile elements that aren't available in the desktop view are also hidden. It's not easy to know they are talking about the mobile view without manually checking the screen resolution every time you view a new bug. The extra client details are only accessible if the client installs the BugHerd browser plugin.

Read More

ER

Elliott R.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2021

An essential tool for serious project management

5

This product is exceptional, without it web and software development would be much harder to manage, I manage multiple projects each having multiple members, the thought of tracking bugs from multiple sources like I used to in email and spreadsheets would literally take for ever to track, update and share, BugHerd has saved me and my team thousands of wasted hours!

Ratings Breakdown

5

Ease of use

4

Value for money

5

Functionality

Pros:

Projected based in-browser centralised tasks in one place makes project management a breeze, also having comments in one thread related to a single task helps to pinpoint and focused on bug tracking that others products just can’t do well. I couldn’t bear to go back to email or spreadsheet task list!

Cons:

As projects grow and users need to be added to different projects the cost can get expensive, be aware that the lift from 10 users to 25,50 isn’t obvious from the outset, know this in advance so it can be absorbed in your SLA’s

Reasons for switching to BugHerd

Other products just don’t meet my needs

Vendor Response

Hi Elliott, You've made our day by letting us know your team has saved thousands of wasted hours with BugHerd. Thanks for your thorough and kind review.

Replied July 2021

Read More

VR

Verified

Reviewer

Information Technology and Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2019

Fast bug tracking for bulk bugs, with slow development of new features

4

I've been using BugHerd for around 3 years now on large scale web projects, often with 500-2000 bugs reported throughout the project life. I've recently tested all of the key bug tracking tools available for website development, and BugHerd is hands down, still the fastest and most useful tool for bug reporting with a useful user area for bug management. The tool could be so much better though if the dev team behind it invested some more time and resources to make bulk bug management and integrations better.

Ratings Breakdown

5

Ease of use

4

Value for money

4

Customer support

3

Functionality

Pros:

Fast bug reporting with easy to set tags, users and descriptions. Easy to filter user area with kanban columns, search and the ability to go click on a bug and be anchored to a pin in the bugs location on your website. No need to install code for each website you test.

Cons:

The development team is very slow to update and make changes to BugHerd. BugHerd is lacking bulk select features, and their connections to third party tools with better backend management aren't up to scratch.

Vendor Response

Thank you for your fabulous review. We're glad to hear you're still a fan of the product. Rest assured we are working on some fantastic new updates that you'll definitely appreciate in 2020.

Replied December 2019

Read More

Katie G.

Verified reviewer

Marketing and Advertising

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed April 2017

Great software that makes the website revision process a breeze

4

Great software that helps collaborate on developing (or developed) websites! We put our websites on a staging link for our internal teams and for the customer to review before pushing it to the main URL. BugHerd compliments this well by giving us one place to "herd" our "bugs" and assign to the correct person or team to correct it before the roll out. You can set priority, reorder the comments, assign them or reassign them, change the progress of each bug, and watch as progress is made on correcting (and double check) the reported isssues. This is easy to use, easy for anyone to pick-up quickly, and much easier than trying to type out changes in a document. You can pinpoint a spot on any page of the website that you're referencing and it even attaches a screenshot in case there is variance between browsers, which does happen. Great product that makes the revision process go quickly and smoothly.

Ratings Breakdown

4

Ease of use

5

Value for money

3

Customer support

5

Functionality

Pros:

Easy to use and SO helpful with screenshots for easy bug

Cons:

Have to sign up individually and have to download the program for each website used

Read More

VR

Verified

Reviewer

Non-Profit Organization Management

11-50 employees

Used other for less than 12 months

Review source

Reviewed December 2019

Amazing feedback tool

5

We used Bugherd on two different website launches, one of which was a web application which required a lot of testing before going live. The use of Bugherd easily cut a few weeks off of our projects by streamlining the feedback/bug reporting features.

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

5

Functionality

Pros:

The simplicity of installation and then the ability to direct users to simply click on a feedback tab on our website was awesome. Users were able to submit feedback simply, power users with the browser extension could submit more informative feedback with screenshots, and the kanban style board for managing feedback was SO helpful for prioritizing and tracking bugs and issues.

Cons:

As far as I am concerned it is perfect in every way. There is not much more one can ask for when using a tool that only requires a simple snippet of code to change the way your users provide feedback.

Vendor Response

Practically perfect in every way? Wow! What an awesome review. Thank you so much, we are so pleased that our tool makes getting actionable feedback easy for you and your clients!

Replied December 2019

Read More

VR

Verified

Reviewer

Computer Software

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed August 2019

BugHerd makes it easy to QA

4

Ratings Breakdown

4

Ease of use

5

Value for money

4

Customer support

4

Functionality

Pros:

BugHerd is very easy to jump in, understand your need and help you document swiftly. I've used it on both small and large teams and truly enjoy the interface of the product. It doesn't take up too much space either which can sometimes distract you from seeing the full view/frame at any point.

Cons:

Can't think of anything that distracts me that much about BugHerd, and I think that is a good thing. :)

Vendor Response

Thank you for jumping in and leaving a review ! The team is stoked to hear that BugHerd makes your QA process easier.

Replied August 2019

Read More

VR

Verified

Reviewer

Internet

2-10 employees

Used daily for less than 2 years

Review source

Reviewed August 2018

Great for getting feedback from users.

5

Ratings Breakdown

5

Ease of use

4

Value for money

5

Functionality

Pros:

Very simple to use. We have a number of young people that can help us with testing when we use this product.

Cons:

Pricing is a bit high, but they don't really have competition, so it makes sense.

Read More

VR

Verified

Reviewer

Internet

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed February 2018

Fantastic QA reporting and tracking tool!

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

There are many great things about Bugherd! - Ticket QA items directly in the browser while view the application in question - Tickets automatically populate reproduction environments and provide screenshots - Tickets are automatically sorted into a board, where users can begin working on them

Cons:

\- There is no way to limit visibility of bugherd for certain users (i.e. if you want to add a client, they will see everything). - Integrating bugherd with other project management tools would be extremely valuable.

Read More

Showing 1 - 10 of 65 Reviews

[See All Reviews](https://www.softwareadvice.com/project-management/bugherd-profile/reviews/)

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