--- title: "BugHerd Software Reviews, Demo & Pricing - 2026" description: "Review of BugHerd Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/project-management/bugherd-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Task Management Software](https://www.softwareadvice.com/project-management/task-management-comparison/) / BugHerd Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/project-management/bugherd-profile/reviews/)[Alternatives](https://www.softwareadvice.com/project-management/bugherd-profile/alternatives/) # BugHerd Review From $50-$150/month Free trial 4 plans Wondering if BugHerd is right for your organization? Our Task Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview BugHerd 4.7 [(65)](https://www.softwareadvice.com/project-management/bugherd-profile/reviews/) Pricing Starting at $50.00 flat rate per month ### About BugHerd It's easy for clients and teams to leave website feedback and report on bugs when they use BugHerd. There's no need for clients to set up an account or login. They're just sent a link and they can start providing feedback immediately. The simply point, click and pin their feedback to the exact spot on a web page where the issue occurs. They can provide feedback via simple comments, annotated screenshots, video recording and they can even attach a document in order to provide more detailed information. BugHerd automatically grabs a screenshot, as well as user technical details so there's no need for any back and forth chasing down the extra information Every piece of feedback is automatically turned into a task for your team to track and action. If you're already using a project management tool, you can integrate BugHerd into your existing workflow, and send tasks there with one click. BugHerd integrates with Asana, ClickUp, Trello, monday.com, Jira, Slack, MS Teams, and many more. With BugHerd website feedback is effortless, clients are happier and you’ll build better websites. Try BugHerd free today with a 7-day trial. Wondering if BugHerd is right for your organization? Our Task Management Software selection experts can help you in 15 minutes or less. ## BugHerd User Interface ## Popular BugHerd Alternatives Main Product BugHerd 4.7 [(65)](https://www.softwareadvice.com/project-management/bugherd-profile/reviews/) Ratings Breakdown - 4.69Ease of use - 4.59Value for money - 4.67Customer support - 4.43Functionality Pricing Starting at $50.00 per month Get Price Alternative Product [ClickUp](https://www.softwareadvice.com/project-management/clickup-profile/) 4.6 [(4630)](https://www.softwareadvice.com/project-management/clickup-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.59Value for money - 4.53Customer support - 4.57Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) 4.4 [(3039)](https://www.softwareadvice.com/project-management/wrike-profile/reviews/) Ratings Breakdown - 4.18Ease of use - 4.20Value for money - 4.33Customer support - 4.31Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/) 4.4 [(15483)](https://www.softwareadvice.com/project-management/atlassian-jira-profile/reviews/) Ratings Breakdown - 4.08Ease of use - 4.28Value for money - 4.20Customer support - 4.44Functionality Pricing Starting at $7.91 per month Get Price Alternative Product [monday.com AI Work Platform](https://www.softwareadvice.com/marketing/monday-com-profile/) 4.6 [(6112)](https://www.softwareadvice.com/marketing/monday-com-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.28Value for money - 4.43Customer support - 4.45Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [Asana](https://www.softwareadvice.com/project-management/asana-profile/) 4.5 [(13687)](https://www.softwareadvice.com/project-management/asana-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.40Value for money - 4.33Customer support - 4.38Functionality Pricing Starting at $10.99 per month Get Price ## BugHerd Pricing and Plans Starting price: $50.00 per month Free Trial Free Version Standard $50.00 flat rate, per month Plan includes: - 10 GB Storage - Annotating Screenshots - Github - Public Feedback Widget - Screenshots - Slack - Unlimited Guests - Unlimited Projects - Zapier - Integrations Studio $80.00 flat rate, per month Plan includes: - Annotating Screenshots - Custom Branding/Logo - Github - Guests See Other Guest Feedback - Member Only Commenting - Public Feedback Widget - Screenshots - Screenshots (Requiring Browser Extension) - Slack - Unlimited Guests Read More Premium $150.00 flat rate, per month Plan includes: - 50 GB Storage - Unlimited Projects - Unlimited Guests - Unlimited integrations - Pin drop annotations - Screenshots - Video feedback capture - Automatic capture of user tech info - In-built Kanban task board - Custom Branding/Logo Read More Custom Pricing available upon request Plan includes: - 150 GB Storage - Dedicated Success Manager - Secure single sign-on (SSO) - Onboarding and training support - Unlimited Projects - Unlimited Guests - Unlimited integrations - Pin drop annotations - Screenshots - Video feedback capture Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## BugHerd Features - Popular features found in Task Management Assignment Management Collaboration Tools Commenting/Notes Deadline Management Dependency Tracking Prioritization Project Tracking Resource Management Task Editing Time Tracking To-Do List Workflow Management - More features of BugHerd Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications Annotations API Approval Process Control Audit Trail Backlog Management Brand Compliance Bug/Issue Capture Bug Tracking Configurable Workflow Customizable Branding Customizable Fields Document Management Document Review Drag & Drop Due Date Tracking Email-to-Task Conversion Feedback Management For Creative Agencies For IT Project Management For Small Businesses Integrations with Creative Tools Issue Management Issue Tracking Kanban Board Markup Tools @mentions Multiple Projects Progress Tracking Project Management Project Planning Project Workflow Real-Time Notifications Real-Time Reporting Real-Time Updates Reporting/Project Tracking Search/Filter Status Tracking Tagging Task Board View Task Management Task Planning Task Progress Tracking Task Scheduling Task Tagging Testing/QA Management Third-Party Integrations Ticket Management Web-based Deployment ## BugHerd Integrations Accelo Integration rated undefined from -1 review Avaza Integration rated undefined from -1 review Dasheroo Integration rated undefined from -1 review Geckoboard Integration rated undefined from -1 review Zoho Projects Integration rated undefined from -1 review GitLab Integration rated undefined from -1 review See all 77 integrations ## BugHerd User Reviews ## BugHerd customer ratings - Overall rating: 4.7/5 - Total reviews: 65 ### Rating distribution - 5 stars: 46 reviews (71%) - 4 stars: 18 reviews (28%) - 3 stars: 0 reviews (0%) - 2 stars: 1 reviews (2%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.6/5 - Customer support: 4.7/5 - Functionality: 4.4/5 --- ### Simple and efficient way to flag dev. errors - Overall rating: 4/5 - Reviewer: Megan S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros BugHerd makes it really simple for multiple members of a team to go through a new site, flag any errors and assign someone to address them. Because it is so user-friendly, people outside of the dev team can provide feedback as well. #### Cons Sometimes it can be difficult to select the exact area that you're trying to comment on. Can be a bit laggy at times. #### Vendor response We are so pleased you find BugHerd so easy and efficient to use, thank you for the great feedback. Replied December 2019 --- ### Good tool for web agency - Overall rating: 5/5 - Reviewer: Axel S. - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Very good experience, the team is nice, the support efficient #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very good tools ! Very usefull for my web agency #### Cons in mobile IOS, the user has to make some modification which is not simple every time #### Reasons for switching to BugHerd Markup was a good tool but too expensive #### Vendor response Thanks Axel for leaving us such a great review. Glad to hear BugHerd is so useful for your web agency. Cheers, Merrin Replied April 2025 --- ### Nice UI. Not compatible with responsive websites, however - Overall rating: 4/5 - Reviewer: Phillip Q. - Verified reviewer: Yes - Industry: Graphic Design - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easy for the client to log bugs and to view details about the bug without having to go back to the client to ask more questions and it automatically takes a screenshot from the client's computer when logging the bug. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Functionality: 4/5 #### Pros I like the nicely designed UI which allows you to use drag and drop mouse movements to move jobs from in progress to completed etc. I like how you can comment on items and how the client can respond. You can see the client's browser, OS and screen size automatically so you don't need to ask the client themselves! #### Cons When the client logs a bug in a responsive view and you load the bug task in a full desktop view, hidden mobile elements that aren't available in the desktop view are also hidden. It's not easy to know they are talking about the mobile view without manually checking the screen resolution every time you view a new bug. The extra client details are only accessible if the client installs the BugHerd browser plugin. --- ### An essential tool for serious project management - Overall rating: 5/5 - Reviewer: Elliott R. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered This product is exceptional, without it web and software development would be much harder to manage, I manage multiple projects each having multiple members, the thought of tracking bugs from multiple sources like I used to in email and spreadsheets would literally take for ever to track, update and share, BugHerd has saved me and my team thousands of wasted hours! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros Projected based in-browser centralised tasks in one place makes project management a breeze, also having comments in one thread related to a single task helps to pinpoint and focused on bug tracking that others products just can’t do well. I couldn’t bear to go back to email or spreadsheet task list! #### Cons As projects grow and users need to be added to different projects the cost can get expensive, be aware that the lift from 10 users to 25,50 isn’t obvious from the outset, know this in advance so it can be absorbed in your SLA’s #### Reasons for switching to BugHerd Other products just don’t meet my needs #### Vendor response Hi Elliott, You've made our day by letting us know your team has saved thousands of wasted hours with BugHerd. Thanks for your thorough and kind review. Replied July 2021 --- ### Fast bug tracking for bulk bugs, with slow development of new features - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've been using BugHerd for around 3 years now on large scale web projects, often with 500-2000 bugs reported throughout the project life. I've recently tested all of the key bug tracking tools available for website development, and BugHerd is hands down, still the fastest and most useful tool for bug reporting with a useful user area for bug management. The tool could be so much better though if the dev team behind it invested some more time and resources to make bulk bug management and integrations better. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Fast bug reporting with easy to set tags, users and descriptions. Easy to filter user area with kanban columns, search and the ability to go click on a bug and be anchored to a pin in the bugs location on your website. No need to install code for each website you test. #### Cons The development team is very slow to update and make changes to BugHerd. BugHerd is lacking bulk select features, and their connections to third party tools with better backend management aren't up to scratch. #### Vendor response Thank you for your fabulous review. We're glad to hear you're still a fan of the product. Rest assured we are working on some fantastic new updates that you'll definitely appreciate in 2020. Replied December 2019 --- ### Great software that makes the website revision process a breeze - Overall rating: 4/5 - Reviewer: Katie G. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great software that helps collaborate on developing (or developed) websites! We put our websites on a staging link for our internal teams and for the customer to review before pushing it to the main URL. BugHerd compliments this well by giving us one place to "herd" our "bugs" and assign to the correct person or team to correct it before the roll out. You can set priority, reorder the comments, assign them or reassign them, change the progress of each bug, and watch as progress is made on correcting (and double check) the reported isssues. This is easy to use, easy for anyone to pick-up quickly, and much easier than trying to type out changes in a document. You can pinpoint a spot on any page of the website that you're referencing and it even attaches a screenshot in case there is variance between browsers, which does happen. Great product that makes the revision process go quickly and smoothly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Easy to use and SO helpful with screenshots for easy bug #### Cons Have to sign up individually and have to download the program for each website used --- ### Amazing feedback tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used other for less than 12 months - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We used Bugherd on two different website launches, one of which was a web application which required a lot of testing before going live. The use of Bugherd easily cut a few weeks off of our projects by streamlining the feedback/bug reporting features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The simplicity of installation and then the ability to direct users to simply click on a feedback tab on our website was awesome. Users were able to submit feedback simply, power users with the browser extension could submit more informative feedback with screenshots, and the kanban style board for managing feedback was SO helpful for prioritizing and tracking bugs and issues. #### Cons As far as I am concerned it is perfect in every way. There is not much more one can ask for when using a tool that only requires a simple snippet of code to change the way your users provide feedback. #### Vendor response Practically perfect in every way? Wow! What an awesome review. Thank you so much, we are so pleased that our tool makes getting actionable feedback easy for you and your clients! Replied December 2019 --- ### BugHerd makes it easy to QA - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros BugHerd is very easy to jump in, understand your need and help you document swiftly. I've used it on both small and large teams and truly enjoy the interface of the product. It doesn't take up too much space either which can sometimes distract you from seeing the full view/frame at any point. #### Cons Can't think of anything that distracts me that much about BugHerd, and I think that is a good thing. :) #### Vendor response Thank you for jumping in and leaving a review ! The team is stoked to hear that BugHerd makes your QA process easier. Replied August 2019 --- ### Great for getting feedback from users. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros Very simple to use. We have a number of young people that can help us with testing when we use this product. #### Cons Pricing is a bit high, but they don't really have competition, so it makes sense. --- ### Fantastic QA reporting and tracking tool! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There are many great things about Bugherd! - Ticket QA items directly in the browser while view the application in question - Tickets automatically populate reproduction environments and provide screenshots - Tickets are automatically sorted into a board, where users can begin working on them #### Cons - There is no way to limit visibility of bugherd for certain users (i.e. if you want to add a client, they will see everything). - Integrating bugherd with other project management tools would be extremely valuable. --- Showing 1 - 10 of 65 Reviews [See All Reviews](https://www.softwareadvice.com/project-management/bugherd-profile/reviews/) ## Other Top Recommended Task Management Software [Smartsheet](https://www.softwareadvice.com/project-management/smartsheet-profile/) **4.5** (3548) Recently recommended **59** times [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) **4.4** (3039) Recently recommended **63** times [kintone](https://www.softwareadvice.com/project-management/kintone-profile/) **4.7** (153) Recently recommended **17** times [Nimble Enterprise](https://www.softwareadvice.com/project-management/swiftalm-profile/) **4.4** (9) Recently recommended **20** times Stuck Between Options? 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