Bugzilla is an open-source bug tracking software solution that enables software developers to track bugs and defects during software development. Features include automated bug detection, bug lists, patch management and web services.

Bugzilla’s Advanced Search feature allows software developers to create advanced search queries to track and list bugs. In addition, the platform shares automated email notifications whenever the bug tracking settings are changed.

Bugzilla’s Time Tracking feature enables executives to estimate time for debugging, track work hours spent and establish deadlines. It also shares bug list in extensions, such as Atom, Comma-Separated Value (CSV) and iCalendar.

Bugzilla allows managers and team leaders to assign and delegate bugs to different team members with the help of a drop-down list.

Bugzilla is available in multiple languages such as Spanish, Japanese, French and German.

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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Unix, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10



59 Reviews of Bugzilla

Overall rating

4.0 / 5 stars

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Showing 1 - 20 of 59 reviews

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Roman from Information Technology and Services

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Functionality

October 2018

Bugzilla review

Pros

BugZilla one of the best free issue trackers

Cons

No UI skins
today UI in new projects are more buitifull

Rajat from Ba Data solutions

Number of employees:  51-200 employees

Ease-of-use

Functionality

September 2018

Easy to track bugs

Loved it

Pros

Open source tool
No license required
Easy to install and use for new users.
Great tool for defect tracking and managing defects
Well organized and very user friendly.
Great for managing multi-project level defect tracking.

Cons

Improvement required for project level documentations.
Improvement required in customizing dashboard according to users preference.

Gagandeep from OATI

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Bugzilla use for bug tracking and its open source tool.

I am using Bugzilla in my day to day activity. Its up to the marks. It can manage my daily activity of bugs.

Pros

Bugzilla is a bug tracking tool. It is an open source project for mozilla. Its best for test case management. We dont need to buy the license for bugzilla. Its completely free. Some of the key features are;
Wide range of formats for bug lists.
We can track the time.
Informative report.
Watch other user options.
Last but not the least, we can use lot of Add-on.

Cons

UI is not much user friendly like old fashioned and unattractive. And kind of bit slow. Other than that its really good and ofcourse free.

Claudio from New Technology

Number of employees:  2-10 employees

Ease-of-use

Customer support

Functionality

September 2018

well known for it's features

Pros

a crowded interface but a lot of good features that make it a must have for a lot of developers

Cons

switched to more modern solutions that came out by imitating the filezilla formula but with nicer UIs

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Verified Reviewer

Number of employees:  201-500 employees

Ease-of-use

Functionality

August 2018

Ok Software

Pros

It tracks bugs which is the only feature I used. I used it at a startup I worked at.

Cons

Comparing it to other software is like comparing DOS to Windows. It doesn't combine project management features like other programs. The search mechanism is really bad. Also, nothing can be edited which is terrible even if you have a spelling mistake. It's like watching a conversation in text-messages sometimes.

LinkedIn icon
Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Functionality

August 2018

Simple tool for defect tracking

It serves our needs for tracking defects and validation activities for our client development projects.

Pros

The tool is pretty easy to use. Saved filters/searches help keep track of pending tickets. Workflows can be programmed to track the status of a bug through a specified lifecycle.

Cons

Not sure if it's a limitation of the product or the way it was configured, but there don't appear to be role-specific restrictions on who can move a ticket to a specific status. For example - only a tester should be able to close a defect bug, but really any user can close as long as it's an available step in the workflow.

Juan from Derevo

Specialty:  Software / Technology

Number of employees:  11-50 employees

Ease-of-use

Functionality

August 2018

It totally helps with was designed, track bugs.

Pros

At the beginning I did not know that I could set filters as simple as I did, is a great tool to track bugs.

Cons

The UI is too old stylish, it needs a better and modern design to be more like the new trends of development.

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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Functionality

August 2018

Sufficient bug-tracking system for small projects

Pros

I thing the biggest advantage of Bugzilla is how easy it is to navigate across reported issues data.
One more thing I liked is short installation and learning curve.
We were a small project of 30 people and we needed something cheap and easy to onboard for bug tracking. We never regret we went for Bugzilla.

Cons

Only available via web UI. Works really slow via mobile browser.

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Verified Reviewer

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Great at Tracking bugs

Easily track bugs and ability to report bugs on project update. The email notification was great to see status of individual bugs The ease of use was a no-brainer The cost was relatively cheap compared to others in the market

Pros

Bugzilla has been around for years and I have used it on many projects. The ease of use of logging bugs and email notifications sent automatically to preset groups to be aware of bugs. Viewing status of bugs is an ease as assigned bugs get updated by bug owners.
Another great tool included with Bugzilla is the reporting matrix, which allows the Test Lead and other Project leads to view all bugs and statuses.

Cons

The GUI is quite old looking but the web app does do what it needs to. There are more superior applications out there with more functionality and depending on what you were intending to use the application for you may opt for something like Jira.

Abhishek from Zee Entertainment Enterprises Limited

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Easy bug tracking tool

Pros

- Optimized database structure for increased performance and scalability

- Able to schedule reports

- Different views on bugs

Cons

- Attachments are not shown in the threads
- Difficult to track multiple threads
- Sometimes the UI is very slow, also the UI looks dull

nuwan from OMAK

Number of employees:  11-50 employees

Ease-of-use

Functionality

July 2018

Bugzilla is a most well-known bug tracking tool.

To get an idea about the bug tracking tool, this will be very useful. I report my first ever bug in Bugzilla.

Pros

1. Easy to use & understand the system.
2. Can manage the release versions & multiple projects.
3. Highly customizable for the bug tracking perspective.
4. Most of the major features are included.
5. Can export the bug list to a several documents types.
6. Can view the overall bug status.

Cons

1. UI should need to improve. Sometimes it feels boring to use the system.
2. Animated gifs are not supported.

Naveen from Astrea IT Services Pvt Ltd

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Leading defect tracking system

The product allows testers to report issues, and developers to update testing staff and project management to update the progress on defects. Over all fairly reliable and easy to use.

Pros

Bugzilla is a popular software for managing defects. It supports standard features for a defect life cycle system. A developer can put estimates on time needed and then track the actual time. A developer may also put deadlines.

Cons

Features related to Agile project management are limited. At times performance can be an issue. User interface may appear a bit outdated.

François from Altasciences

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Manage your bugs, features and development cycles right here.

We use it daily and in a validated environment, it does support our regulated needs.

Pros

Mature software, good management of bug history, versions, for multiple products, very customizeable as well.

Cons

Automated testing not supported as built-in functions. We managed to do it with an add-on but the graohical interface for this is not intuitive.

Raymond John from Cience

Specialty:  Software / Technology

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Amazing Bug!

Good beyond this application!

Pros

This application help to tracking bug and easily to manage. Also it shows how long it will fix the bug in the system. Improves productivity of systems.

Cons

Overall I don’t have any issue on application. Probably Need to improve interfaces of this application. Nothingless thumbs up

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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Functionality

June 2018

Decent for bug tracking, but that's it.

Pros

I liked the simplicity of logging and tracking bugs, plus it's free to any team that wants to use it.

Cons

Unfortunately, since it's open source and free it doe look a little dated compared to something like JIRA.

Paul from Future Gadget Lab

Ease-of-use

Functionality

June 2018

Got the job done

Pros

The software's major strength is that it's basic and easy to use; there's not really any learning curve.

Cons

The strength is also a weakness, as it felt somewhat barebones and spartan with such a simple interface.

LinkedIn icon
Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Our company uses this for bug tracking and fixes ion the design phase of our client work.

Pros

It is basic and easy to use. The layout of information flows very well and it is easy to search for the tickets you need.

Cons

It could have a slightly better interface. Something more pleasing and less bland but functionally it works well for our needs.

Permana from Bullseye

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Stable project management for software house

Pros

Has all the features for software development project. Integrated well with NetBeans IDE, so we can directly update tickets without opening BugZilla.

Cons

Before JIRA, this is the first choice for software development, but the UI needs some refresh to catch up with another todays software development project.

ken from salesforce

Specialty:  Software / Technology

Number of employees:  11-50 employees

Ease-of-use

Functionality

May 2018

Good and Simple Bug Tool

Pros

Bugzilla has all the features you need for bug tracking in software development. Ability to link issues together is a great feature. Able to create unique links to bugs for sharing.

Cons

The design and user interface seems a bit dated. Integration with Github needs more functionality. More customization options.

ravi from Open Access Technologies, Inc.

Ease-of-use

Value for money

Customer support

Functionality

May 2018

One of the best tool for tracking issues

A handy tool for beginners, good tracking of the issues and all the emails are sent perfectly for every issue. We have resolved many issues of some of our softwares with it's help. The team is happy with the information tracking on issues.

Pros

We can link so many people to an issue and any findings will be reported to all the people in the email list. The database capabilities are very optimized. I think there is no match to bugzilla when it comes to pricing, an open source alternative to our worries. We have some great login options availaible with bugzilla.

Cons

Weak support with third party tools and low integration is making it fade. However a large community always has answers to your questions, but some questions still goes unanswered.


Displaying 1 - 20 of 59 reviews