Bugzilla Software


Bugzilla is an open-source bug tracking software solution that enables software developers to track bugs and defects during software development. Features include automated bug detection, bug lists, patch management and web services.

Bugzilla’s Advanced Search feature allows software developers to create advanced search queries to track and list bugs. In addition, the platform shares automated email notifications whenever the bug tracking settings are changed.

Bugzilla’s Time Tracking feature enables executives to estimate time for debugging, track work hours spent and establish deadlines. It also shares bug list in extensions, such as Atom, Comma-Separated Value (CSV) and iCalendar.

Bugzilla allows managers and team leaders to assign and delegate bugs to different team members with the help of a drop-down list.

Bugzilla is available in multiple languages such as Spanish, Japanese, French and German.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Linux , Unix , Web browser (OS agnostic) , Windows 2000 , Windows 8 , Windows 10

54 Reviews of Bugzilla

Showing 1 - 20 of 54

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  • Juan from Derevo

    Specialty: Software / Technology

    Number of employees: 11-50 employees

    August 2018

    It totally helps with was designed, track bugs.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    At the beginning I did not know that I could set filters as simple as I did, is a great tool to track bugs.

    Cons

    The UI is too old stylish, it needs a better and modern design to be more like the new trends of development.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Claudio from New Technology

    Number of employees: 2-10 employees

    August 2018

    Meh. liked uBugTrack more.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    old looking
    it's usable, but you surely can find better free stuff

    Cons

    the ui is generally ugly
    I felt lost a bit too many times and tried other stuff

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    August 2018

    Sufficient bug-tracking system for small projects

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    I thing the biggest advantage of Bugzilla is how easy it is to navigate across reported issues data.
    One more thing I liked is short installation and learning curve.
    We were a small project of 30 people and we needed something cheap and easy to onboard for bug tracking. We never regret we went for Bugzilla.

    Cons

    Only available via web UI. Works really slow via mobile browser.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 1,001-5,000 employees

    July 2018

    Great at Tracking bugs

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easily track bugs and ability to report bugs on project update. The email notification was great to see status of individual bugs The ease of use was a no-brainer The cost was relatively cheap compared to others in the market

    Pros

    Bugzilla has been around for years and I have used it on many projects. The ease of use of logging bugs and email notifications sent automatically to preset groups to be aware of bugs. Viewing status of bugs is an ease as assigned bugs get updated by bug owners.
    Another great tool included with Bugzilla is the reporting matrix, which allows the Test Lead and other Project leads to view all bugs and statuses.

    Cons

    The GUI is quite old looking but the web app does do what it needs to. There are more superior applications out there with more functionality and depending on what you were intending to use the application for you may opt for something like Jira.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Abhishek from Zee Entertainment Enterprises Limited

    Number of employees: 1,001-5,000 employees

    July 2018

    Easy bug tracking tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    - Optimized database structure for increased performance and scalability

    - Able to schedule reports

    - Different views on bugs

    Cons

    - Attachments are not shown in the threads
    - Difficult to track multiple threads
    - Sometimes the UI is very slow, also the UI looks dull

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • nuwan from OMAK

    Number of employees: 11-50 employees

    July 2018

    Bugzilla is a most well-known bug tracking tool.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    To get an idea about the bug tracking tool, this will be very useful. I report my first ever bug in Bugzilla.

    Pros

    1. Easy to use & understand the system.
    2. Can manage the release versions & multiple projects.
    3. Highly customizable for the bug tracking perspective.
    4. Most of the major features are included.
    5. Can export the bug list to a several documents types.
    6. Can view the overall bug status.

    Cons

    1. UI should need to improve. Sometimes it feels boring to use the system.
    2. Animated gifs are not supported.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Naveen from Astrea IT Services Pvt Ltd

    Number of employees: 51-200 employees

    July 2018

    Leading defect tracking system

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The product allows testers to report issues, and developers to update testing staff and project management to update the progress on defects. Over all fairly reliable and easy to use.

    Pros

    Bugzilla is a popular software for managing defects. It supports standard features for a defect life cycle system. A developer can put estimates on time needed and then track the actual time. A developer may also put deadlines.

    Cons

    Features related to Agile project management are limited. At times performance can be an issue. User interface may appear a bit outdated.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • François from Altasciences

    Number of employees: 1,001-5,000 employees

    July 2018

    Manage your bugs, features and development cycles right here.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We use it daily and in a validated environment, it does support our regulated needs.

    Pros

    Mature software, good management of bug history, versions, for multiple products, very customizeable as well.

    Cons

    Automated testing not supported as built-in functions. We managed to do it with an add-on but the graohical interface for this is not intuitive.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Raymond John from Cience

    Specialty: Software / Technology

    Number of employees: 201-500 employees

    June 2018

    Amazing Bug!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Good beyond this application!

    Pros

    This application help to tracking bug and easily to manage. Also it shows how long it will fix the bug in the system. Improves productivity of systems.

    Cons

    Overall I don’t have any issue on application. Probably Need to improve interfaces of this application. Nothingless thumbs up

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    Number of employees: 51-200 employees

    June 2018

    Decent for bug tracking, but that's it.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    I liked the simplicity of logging and tracking bugs, plus it's free to any team that wants to use it.

    Cons

    Unfortunately, since it's open source and free it doe look a little dated compared to something like JIRA.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Paul from Future Gadget Lab

    June 2018

    Got the job done

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    The software's major strength is that it's basic and easy to use; there's not really any learning curve.

    Cons

    The strength is also a weakness, as it felt somewhat barebones and spartan with such a simple interface.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    June 2018

    Our company uses this for bug tracking and fixes ion the design phase of our client work.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is basic and easy to use. The layout of information flows very well and it is easy to search for the tickets you need.

    Cons

    It could have a slightly better interface. Something more pleasing and less bland but functionally it works well for our needs.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Permana from Bullseye

    Number of employees: 51-200 employees

    June 2018

    Stable project management for software house

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Has all the features for software development project. Integrated well with NetBeans IDE, so we can directly update tickets without opening BugZilla.

    Cons

    Before JIRA, this is the first choice for software development, but the UI needs some refresh to catch up with another todays software development project.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • ken from salesforce

    Specialty: Software / Technology

    Number of employees: 11-50 employees

    May 2018

    Good and Simple Bug Tool

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Bugzilla has all the features you need for bug tracking in software development. Ability to link issues together is a great feature. Able to create unique links to bugs for sharing.

    Cons

    The design and user interface seems a bit dated. Integration with Github needs more functionality. More customization options.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • ravi from Open Access Technologies, Inc.

    May 2018

    One of the best tool for tracking issues

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    A handy tool for beginners, good tracking of the issues and all the emails are sent perfectly for every issue. We have resolved many issues of some of our softwares with it's help. The team is happy with the information tracking on issues.

    Pros

    We can link so many people to an issue and any findings will be reported to all the people in the email list. The database capabilities are very optimized. I think there is no match to bugzilla when it comes to pricing, an open source alternative to our worries. We have some great login options availaible with bugzilla.

    Cons

    Weak support with third party tools and low integration is making it fade. However a large community always has answers to your questions, but some questions still goes unanswered.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Arthur from DUOSHIRO

    Number of employees: 2-10 employees

    May 2018

    Works if you don ´t need anything fancy and wants something free

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Well, the software is ugly and complicated but at least it´s free. You just need a place to host it and you´re good to go having headaches.

    Cons

    The interface is terrible, sometimes you will get lost in the application. You should consider this option only if you couldn´t find any other.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ahmed from ANAcademy

    May 2018

    It was the standard. Was...

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    It's nice, but there are better solutions nowadays

    Pros

    Bugzilla has a long history as the go to bug tracking software. It's robust, full of features, and quite reputable

    Cons

    It's a bit complicated. Interface is archaic and doesn't cope with modern design principles, and sometimes installation and administration can be a nightmare!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Mohit from HCL Infosystems Ltd.

    Number of employees: 10,000+ employees

    May 2018

    Do its job well ! Good if not perfect.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    A very cost effective bug tracking application which does its job well. No complaint as compared to price.

    Pros

    Main benefit of this software is its open source architecture. It carries virtually no cost and very good community support which provides guidance on virtually every aspect. Notifications are good and suits your need. Advance search options and report systems are efficient and does its job well.

    Cons

    As its open source so customization level is not very good. Navigation to errors is tricky and complex.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Hemant from Ciena India Pvt. Ltd.

    Number of employees: 1,001-5,000 employees

    May 2018

    A good tool to manage the software development.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The tool, Bugzilla is very useful and helpful for bug tracking. It is quite easy to file defects/issues, track the bugs based. We can easily update the assignee, dev, and we can create multiple sub-releases. We can easily update filters and reports can be fetched easily.

    Cons

    More fields can be included to make the tracking easy. Overall the quality of the bug tracking software is good.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    May 2018

    We used the product for tracking all of our software development bugs

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I was able to log bugs quickly for my team

    Pros

    It was quick and easy to report our bugs. I was able to enter the info necessary in a quick manner without spending a lot of time filling out unnecessary fields

    Cons

    I did find the interface to be a bit out of date. It seemed very 90's to me. I also had a hard time getting the reports out of the system

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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