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> Reviews of Bugzilla. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Bugzilla is a good fit for you!

Source: https://www.softwareadvice.com/project-management/bugzilla-profile/reviews

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Bugzilla Reviews

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Reviews

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# Bugzilla Reviews

## Reviews Summary

## Overall Rating

4.1

* * *

## Ratings Breakdown

5

(39)

4

(76)

3

(20)

2

(1)

1

(0)

## Secondary Ratings

Ease-of-use

4.2

Customer Support

3.9

Value for money

4.3

Functionality

4

* * *

### Pros

"Overall experience is that it is a good tool for defect tracking and gives user the flexibility of uploading test results in .jpg , .png and video format."

"The interface of bugzilla is very attractive and useful for new users"

"Its a good Bug tracking tool, easy to enter all the details"

### Cons

"Major drawback is it lacks the way to track exploratory testing results and can't automatically add test case execution results."

"Their limited pace in the development and continuous improvement of the tool has been the reason for it losing it's marketshare."

"In a world where everyone is moving towards the cloud, on-prem solutions seem outdated, lack the required level of integrations with other cloud software and require skills that are harder to find for deployment and maintenance."

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Bugzilla Reviews, Pros and Cons - 2026 Software Advice