The Chase team have a can-do attitude. They have worked with me continuously to adapt their systems to the many changes that have arisen in our business, both on the process and reporting side. Turnaround on queries is fast and support is always available at crucial times.

Chase makes it easy to track and control every aspect of a job: from the quoting stage, to billing, tracking suppliers' orders and payments, internal and external communication about the job and capturing of time. Everything is done in one place! Menus are easy to follow, documents are simple to look up, progress can be followed by a series of tasks and charts. Access and integration to other systems is fully customizable. This system can be configured for both small and large businesses with the desired level of control in place every step of the way.

Currently there is a separate module for the BI portion of the product. Most general reports can be obtained directly from the main modules, but in-depth custom reports are obtained through a different module. Looking forward to when everything is available on one platform.

With Chase I can track expenditure and most importantly with the reporting break down Brand expenditure, department spent and category allocations

I use Chase software mainly for loading all the invoicing incoming for our Marketing and Sales Departments and also to invoice out to our Suppliers. The most important thing is also the excellent reports that I can generate at each month end. Chase have been absolutely amazing and Genevieve has really gone the extra mile by taking the time to also understand our business and then adapting/adding/changing various things in Chase to meet our needs. Once you know and understand what Chase can and cannot do it is really easy to use. I think the most important thing as well is the service and aftercare that you get from Chase. There is nothing they wont do to try and assist where possible. Its great knowing that no matter what my query is/has been [SENSITIVE CONTENT] has always been there to provide support and also great suggestions.

I don't have any comment here as most of the issues that I had were very easily resolved by Chase and their customer support

Timesheet, job bags cost estimates, Purchase orders and invoices

The job bag tracking system, timesheet the status report is also good and user friendly

The financial and HR reports needs to be unpraded

The experience is good. It's efficient and easy to use and whenever I get an error exporting etc, the team helps speedily.

The tracking of job numbers for me is the easiest way to track even the oldest job numbers that one needs to search for. The collaboration with Sage helps our accounting firm to do their jobs more easily too.

I unfortunately dont make use of evey aspect of chase because currently in my capacity we dont need it. maybe one day I will become more familiar with more aspects of chase.

Excellent service and support - Chase was very willing to customise the software to meet our requirements and make our life easier

Wow there are so many features I love - 1. The planner - giving you an overview of everyone's work 2. The timer - which allows the resource to start a clock when they begin a job and then stop it so they capture accurate time 3. The ability to link Jira - so you can do everything once

When a resource captures the incorrect time or on the incorrect job - it is sometimes a mission to fix the time as you have to zero the time on the timesheet of the resource - you cant do it as an administrator