Planview AdaptiveWork vs NetSuite OpenAir
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4 / 5
3.2 / 5
Value for Money
4.1 / 5
3.7 / 5
Customer Support
4.3 / 5
3.6 / 5
Functionality
4.3 / 5
3.7 / 5
Last Review Written
July 12, 2024
November 22, 2023
Pros/Cons
Pros
- Overall, so impressed with this platform. Excited to learn a ton at Clarizen @ Work to help tranform our company.
- Working with Clarizen is always easy, they are incredibly helpful and their Professional Services support is outstanding.
- The most important thing that impressed me is the proximity of the Clarizen team. They are quick with to the point answers, very accessible and open to listen to your challenges.
Cons
- As a PPM, there are still gaps (as of this writing) in some basic PPM functionality. The most glaring to me is the lack of Capacity Planning functionality.
- No option for capturing project expenses against a project. Difficult to enter in dependencies, very repetitive task, rather than allowing for templates to be used.
- The lack of an "undo" for small changes is sometimes troublesome.
Pros
- I like the ease of use, seamless integration with most major platforms, flexibility and value proposition.
- I like that it has the capability to integrate with things like Salesforce and Jira, making it easier for users to complete multiple tasks in one spot.
- This software is perfect for time tracking, project management and invoicing for a professional services organization.
Cons
- Lack of integration to the project financials. We struggled with integrating the contract data into the project so we could track profitability real time.
- The very worst thing about it is the astronomically high price. For between 15 - 20 users we were paying over $20K/year.
- The customer service is AWFUL - long waits to talk to people who are reading from a script. Their online help forum, SuiteAnswers, is equally bad.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
54 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
