ClickUp vs ProductPlan
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.3 / 5
4.4 / 5
Value for Money
4.6 / 5
4.3 / 5
Customer Support
4.5 / 5
4.7 / 5
Functionality
4.6 / 5
4.2 / 5
Last Review Written
October 9, 2024
September 27, 2024
Pros/Cons
Pros
- The user experience of ClickUp is outstanding while also providing power users the functionality they need. The best thing about ClickUp has been the changes to how we work.
- I also like the support team which is super responsive and helpful. The software seems to be improving all the time.
- The free version of ClickUp is all that I have used, and it is truly amazing. It helps with team organization and catch up.
Cons
- It usually does NOT work. Other than the horrible, unreliable import functionality, there are a number of bugs.
- Because there are so many options, it makes it intimidating to use and can be confusing at times because you don't know where to start.
- The UI and UX are terrible which makes the product very unpleasant to use.
Pros
- More than just a Gantt Chart, its a superb, integrated web application that helps keep our business focused.
- I would strongly recommend this tool as it's super simple to use, with some great UI and graphics, making the tool very easy to use, read and understand by anyone.
- Customer services is awesome and they have worked with me a number of times to help solve and understand how to best use their product in tandem with JIRA.
Cons
- No offline mode or client software to plan when not online. When the software has a lot going on, depending on the browser or CPU you have, it tends to slow down.
- So many of their features are first-blush obvious to use that this one looks complex in comparison, but if that’s my worst problem.
- A little more clarify on some navigation - clear messaging on date ranges (which may have been entered wrong).
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
